Protection Officer - Psychosocial Support Services

Provide psychosocial counseling and support to beneficiaries and communities.

This opening expired 3 years ago. Do not try to apply for this job.

DRC - Danish Refugee Council

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Application deadline 3 years ago: Tuesday 18 Jul 2023 at 21:59 UTC

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Overview

Provide psychosocial counseling and support to beneficiaries and communities.

You have:

  • 2-3 years of working experience with INGOs/NGOs, in protection & experience in PSS is strongly preferred.
  • Ability to handle multiple tasks, proven self-initiative and problem-solving abilities.
  • A commitment to protecting human rights.
  • Having experience in digital data collection and understanding of Kobo toolbox.
  • Having good communication skills, with regular reporting capacity both oral and written.
  • Having the ability to work in a team and individually.
  • Strong organizational skills and attention to detail.
  • Good interpersonal and communication skills understanding the current contextual challenges including beneficiaries’ selection, community assessments & local authorities’ interference.
  • Working level spoke and written English.
  • Ability to understand both Pashto and Dari.

Contract

This is a DRC - National contract. More about DRC - National contracts.

WHO ARE WE?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, honesty, and transparency.

ABOUT THE JOB

The Protection Officer (Psychosocial Support), under the direct supervision of the Protection Team Leader, with close consultation with the Protection Manager in Jalalabad, is primarily responsible for providing psychosocial counseling to the project beneficiaries and targeted communities, awareness raising, liaising with government and other key stakeholders, and conducting training.

Responsibilities:

The responsibilities of the Protection Officer-PSS include, but are not limited to:

  • Conduct regular protection monitoring (focus group discussions, key informant Protection mainstreaming sessions) with targeted beneficiaries.
  • Provide individual and group psychosocial counseling to the project beneficiaries in the target communities and/or at the community centers.
  • Provide counseling and assistance to GBV survivors in addition to taking the lead in the facilitation of group therapy sessions for GBV survivors and women at risk.
  • In collaboration with the Team Leader, Protection Specialist, and Protection Manager, the PO (PSS) will organize and facilitate the internal and interagency case conferences meetings.
  • Provide capacity building to protection assistants, focal points, community leaders, and other partners on guiding principles to GBV, basic counseling, and standard case management practices.
  • Ensure that all individual case files are opened and closed according to the standard operating procedure and that the storage of the survivors’ data is in line with the data protection protocol of the organization.
  • Conduct interviews, surveys, psychosocial evaluations, home visits, and referrals reporting of incidents or violations.
  • Works closely with the MEAL officers in carrying out the client satisfactory surveys to measure the impact of the response services provided in addition to identifying the underlying gaps in the provision of the response services.
  • Organize and facilitate regular community-level discussions to strengthen community-based prevention and consoling.
  • Actively engage in the provision of psychosocial support and skill-building activities at the Community Centers for the PSS services individually and in the group.
  • Provide support in needs assessment surveys for future protection programming & establishing sectors integration.
  • Submit weekly progress reports of the activities to the line manager.
  • Perform other relevant duties, as requested.

We Offer:

  • Contract length: till 31st of December 2023 with the possibility of extension.
  • Band: NMH
  • Designation of Duty Station: East Area Office, Kunar.
  • DRC has Flexible working hours for Females staff as per DRC Policy.
  • 13th month’s salary Will be paid by end of each month with salary.
  • Top-up credit card as per office regulations.
  • 1+1 Health Insurance will be provided by DRC.
  • Eid Bonus.
  • DRC provide Transport allowance/ Transportation Facilities for female and people with disability.
  • DRC Provides kindergarten/ Day Care allowance for max 2 children – Applicable for female mothers.
  • Per diem allowance for employee and her Mahram - Applicable for female
  • Salary and conditions will be in accordance with the DRC salary scale.

ABOUT YOU

To be successful in this role you must have:

Experience and technical competencies:

Education/qualifications:

  • 2-3 years of working experience with INGOs/NGOs, in protection & experiences in PSS is strongly preferred.
  • Ability to handle multiple tasks, proven self-initiative and problem-solving abilities.
  • A commitment to protecting human rights.
  • Having experience in digital data collection and understanding of Kobo toolbox.
  • Having good communication skills, with regular reporting capacity both oral and written.
  • Having the ability to work in a team and individually.
  • Strong organizational skills and attention to detail.
  • Good interpersonal and communication skills understanding the current contextual challenges including beneficiaries’ selection, community assessments & local authorities’ interference.

    Languages:

  • Working level spoke and written English.

  • Ability to understand both Pashto and Dari.

Application process:

Interested? Then apply for this position by clicking the below Apply button. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.

Note: Female candidates are highly encouraged to apply.

Potential interview questions

Can you describe a time when you handled a challenging situation with a beneficiary? This question assesses your problem-solving and conflict-resolution skills in a real-world context. Provide a specific example of the situation, your actions, and the outcome, focusing on the skills you employed.
How do you ensure confidentiality while working with sensitive information? This question evaluates your understanding of data protection protocols critical for the role. Pro members can see the explanation.
What methods do you use to engage communities effectively in discussions? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: drc.ngo