Protection Officer Afghanistan Herat
Support adults at heightened protection risks through case management.
Overview
Support adults at heightened protection risks through case management.
You have:
- Experience in protection case management.
- Ability to coordinate with service providers.
- Knowledge of community-based approaches.
Contract
This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.
Purpose of the Job:
The Norwegian Refugee Council Protection Unit has been operational since 2018 and specialized in general protection and protection of civilians using community based approach. NRC is Afghanistan is starting a new component of its programme, protection case management that focuses on using the case management approach to provide comprehensive support to adults at heightened protection risks outside of Child protection (CP) and Gender Based Violence (GBV).
The Protection officer – case-worker will be responsible to identify cases, work closely with adults at high risk of harm and provide them case management services according to standardized procedures and protocols. The Protection officer - caseworker will work from case management office in the field and receive and visit cases referred to them, assess their needs and provide them with support as per the action plan developed, ensuring regular follow up. The officer will also be responsible to coordinate with service providers to ensure support the cases. The officer will be working closely with the protection coordinator – case management supervisor.
For more information about this position, please click on Job Description and NRC Grade Structure.
Potential interview questions
| Can you describe a time when you had to manage a complex case? | The interviewer is assessing your experience with case management and problem-solving skills. | Provide specific examples and focus on your role in resolving the case. |
| How would you coordinate effectively with service providers? | The interviewer wants to understand your coordination and collaboration skills. | Pro members can see the explanation. |
| What approaches would you use to assess the needs of vulnerable individuals? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you've used a community-based approach in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure follow-up on cases you've managed? | Pro members can see the explanation. | Pro members can see the explanation. |