Protection Information Management Coordinator

Contract

This is a Professional contract, Grade 7 (NRC) contract. More about Professional contract, Grade 7 (NRC) contracts.

The Protection Information Management Coordinator will lead protection monitoring reporting and protection related data management. He/she will be responsible for ensuring availability and quality of qualitative and quantitative data related to protection activities. He/she will manage and supervise the quality of data and information shared by protection teams, and facilitate the collection of data and information from Protection Team Leaders and Officers on a periodic and ad hoc basis, and will be responsible for consolidating the protection related data and information on national level.

Generic Responsibilities:

1. Adherence to NRC policies, guidance and procedures
2. Provide regular progress reports to the Protection/ICLA Project Manager
3. Promote and share ideas for improvement and necessary changes in the activities
4. Ensure capacity building of project staff and transfer key skills
5. Liaise and collaborate with relevant local authorities and other key stakeholders
6. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

• Develop, establish, maintain and continuously improve Protection reporting and information management processes.
• Create and maintain adequate Protection data and information collection systems, in close coordination with the Protection/ICLA Project Manager, Protection Team Leaders and Protection Specialist.
• Create and maintain relevant databases and information management systems for Protection activities/interventions.
• Ensure safe protection data management (create and maintain confidential data bases, manage hard copies where applicable and train Protection staff on safe data protection and management).
• Ensure high standard of data protection and confidentiality of beneficiaries and of the staff involved in data collection.
• Coordinate with field based Protection teams on standardizing both internal and external reporting under the guidance of Protection/ICLA Project Manager, and in collaboration with the Monitoring Teams and Protection Team Leaders.
• Serve as the primary person responsible for ensuring the availability of protection trends analyses which includes quantitative and qualitative data on an ongoing basis, and ad hoc basis as required.
• Analyze the collected data and identify critical protection trends in areas of operation
• Contribute to relevant protection reports and evidence-based advocacy notes (Protection Monitoring reports, targeted advocacy notes etc.)
• Manage protection related feedback and complaints in coordination with the Monitoring and Evaluation team and ICLA/Protection Project Manager.
• Participate in relevant Protection-related coordination mechanisms and forums as appropriate.
• Lead and coordinate cluster-level and program level 5Ws reporting for Protection
• Provide training to Protection staff on how to access and use Protection-related databases and information management tools as required.
• Follow up with Protection Team Leaders and Officers as necessary and build their capacity in presenting and providing analysis for information when possible.
• Ensure the quality of data, in terms of both its accuracy and its breadth by ensuring reporting procedures and criteria are clear and followed by field teams.
• Feed in developing Protection related fact sheets, summaries and dashboards for wide and external communication.
• Perform other duties, as needed or requested by the supervisor.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• ICLA/Protection Project Manager; Communications and Relations Coordinator
• ICLA Specialist, Protection Specialist, Conflict Analyst and Cluster coordinators.
• Field based protection staff
• Area and country level Monitoring and Evaluation staff and teams
• Health Safety and Security teams

Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies

• A university degree in a relevant field (such as computer, statistic data management, social science, humanitarian, development, or a related subject area).
• Minimum of 3 years’ experience in information management exercise such as, context analysis, protection monitoring or monitoring and evaluation.
• Experience working in protection program will be an added advantage
• Proficiency and experience with mobile data collection such as Kobo, Commcare, ODK Collect is vital as well as proficiency with Microsoft Excel, Access, or other similar software.
• Demonstrated analytical, systematic-thinking, and problem-solving skills.
• Solution oriented, committed, and good communication skill to work smoothly with colleagues from various culture and backgrounds.
• Strong understanding of accountability and proven ability to build client feedback systems.
• Computer proficient, with experience using Microsoft Word, Excel and Power Point including online communication platform such as Zoom, Google Chat or Microsoft team.
• High level English language proficiency (speaking, reading, writing)
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
• Knowledge of PowerBi, or GIS software tools are additional assets.
• Organized, flexible, and adaptable to changing priorities and ability to work well under deadlines with minimum supervision
• Ability to multi-task, and to flexibility change tasks quickly to respond to urgent needs.
• Ability to work independently, be a self-starter, and prioritize tasks with limited guidance while being an active member of the team.
• Attention to detail and good problem-solving.
• Willingness to travel to field areas.

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Excellent communication and interpersonal skills
• Strong work ethic and focus on results
• Strong organisational and team working skills
• Good ability to work independently
• Sensitivity and high levels of self-awareness
• Highly approachable, trustworthy and confidential
• Good English language skills
• Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plu
• Proven presentation, training and facilitation skill

For more information, here is the detailed Job Description

Additional Details

Duty station: Juba, South Sudan

Type of Contract: 10 months full-time with possibility of extension based on funding and performance

Travel: 50% to field locations

Salary: According to NRC’s salary scale and terms and conditions

This position is open to South Sudanese Nationals only

Female candidates are strongly encouraged to apply!