Protection Information – Facilitate refugee access to essential information in Bulgaria
Facilitate refugee access to essential information in Bulgaria
Overview
Facilitate refugee access to essential information in Bulgaria
You have:
- Education or experience in a relevant field such as community-based protection, communication with communities, social work, community work, social studies, research, communication
- Familiarity with refugee or humanitarian work
- Professional integrity and commitment to core humanitarian principles
- Familiarity with web editing and communication with communities
Contract
This is a UNV contract. More about UNV contracts.
Since the escalation of the conflict in Ukraine in February 2022, over 2.1 million refugees from Ukraine have entered Bulgaria. As of mid-December 2023, the Government of Bulgaria has granted Temporary Protection to more than 173,400 refugees fleeing Ukraine, with the majority being women and children. An estimated 52,000 Ukrainian refugees remain within the country as of mid-December 2023. Additionally, Bulgaria, as an external EU border, plays a strategic role in refugee protection within Europe.
In 2022, Bulgaria's State Agency for Refugees (SAR) registered over 20,400 asylum seekers, primarily from Syria and Afghanistan. As of the end of October 2023, more than 19,000 asylum applications have been received by SAR, surpassing the numbers for the same period last year. SAR operates six reception centers for the registration, Refugee Status Determination procedures, and accommodation of asylum seekers. Amid an increase in arrivals of Afghan and Syrian asylum seekers since 2022, UNHCR supports Bulgaria's Government to ensure policies and legislation align with international and EU standards. UNHCR promotes a comprehensive refugee response grounded in a multi-stakeholder, whole-of-society approach.
UNHCR supports government-led efforts to provide key protection, including legal assistance, information on services, education, and psychosocial support. This support extends to reception and accommodation, as well as the delivery of core relief items for winterization and cash assistance for the most vulnerable groups. UNHCR's priority protection interventions include access to territory and asylum procedures, inclusion of refugees in state-led programs, Child Protection, Gender-Based Violence response, support to persons with specific needs, and mitigation of risks related to trafficking and other forms of abuse and exploitation. UNHCR also assists refugees and asylum seekers with legal information and legal aid, a dedicated legal hotline, and other outreach mechanisms, along with communication through community channels in the languages that forcibly displaced and stateless people can access such information. Selected volunteers will help UNHCR by analysing publicly available information available in the language they will be working in, identify gaps in the provision of information, and support UNHCR by drafting contents for the UNHCR Help Page in line with the Agency’s policy on Communication with Communities.
Selected volunteers will have a chance to learn more on the protection information, including on services in areas such as accommodation and protection systems, and UNHCR protection policies, including the Age, Gender and Diversity Policy, while supporting the team at first hand.
We expect the selected online volunteer(s) to start with this task. 1. Ukrainian content in February 2024 2. Ukrainian content in April 2024 3. Arabic content in February – April 2024 4. Farsi/Dari content in March – May 2024
- Analysis of public information on the internet sought for refugees to prioritise information review (through social media)
- Reviewing available information provided to refugees by international organisations, Government or NGOs and other stakeholders through internet
- Comparing information provided through comparison on a matrix. Identifying inconsistencies
- Regular online meeting or communication with UNHCR staff to discuss issues identified and check against accurate information provided by UNHCR
Drafting information on such issues for UNHCR Help Page
Education or experience in a relevant field such as community-based protection, communication with communities, social work, community work, social studies, research, communication
- Familiarity with refugee or humanitarian work
- Professional integrity and commitment to core humanitarian principles
- Familiarity with web editing and communication with communities
Potential interview questions
| Can you describe a situation where you had to analyze information and provide feedback? | This question assesses your analytical skills and your ability to communicate findings effectively. | Provide a clear example of a situation, outlining the context, your actions, and the outcome. |
| How do you prioritize tasks when dealing with multiple deadlines? | The interviewer wants to know about your time management and organizational skills. | Pro members can see the explanation. |
| Share an experience where you worked on a team project. What was your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced in working with marginalized communities and how did you address them? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you communicated complex information to a non-expert audience? | Pro members can see the explanation. | Pro members can see the explanation. |