PROTECTION DATA MANAGER

Contract

This is a ICRC - Open-ended contract. More about ICRC - Open-ended contracts.

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Main responsibilities

The data manager ensures that protection data is properly managed through the entire Data Life Cycle. They manage data and processes related to the follow-up of protection beneficiaries and events in the frame of the ICRC mandate. This includes prisoners of war and other detainees, missing persons and their families, children separated from their relatives and the collection and use of data related to events involving violations against civilians and their property. In so doing, they contribute directly to the activities of the Protection department in our offices abroad. They main duties are the following:

• Managing the data management team to ensure Data collected is properly processed
• Responsible for the case management database and other protection tools as required
• Ensuring Data collected is in line with the established protection strategies, guidelines and working procedures
• Analyzing the data to inform the strategies of the protection action
• Establishing and maintaining data entry procedures according to global instructions and contextual needs
• Managing records and information electronically and in paper related to protection beneficiaries
• Guarantying data protection and data security of sensitive data
• Providing ad-hoc statistics and supporting the reporting exercises of the office (Protection Statistics and Planning and Monitoring for Result
• Coaching and training colleagues in the Protection department and Data Team
• Managing the data management team

Most of the data manager’s work takes place in an office but field visits might be required.

Desired profile and skills

• Professional command of English and French, additional language an asset
• Bachelor degree in Information Management, Library or Archive management, Social Sciences or a related field. Qualifying professional experience may be accepted in lieu of the university degree
• Minimum two to three years' professional experience, including at least two years using and managing data and/or Information
• Strongly motivated by humanitarian work
• Open-minded, Proactive, adaptable and creative
• Responsible, possessing good organizational skills, methodical and precise
• Strong analytical and evaluative skills, self-disciplined
• Willingness to learn new technology
• Ability to work in a team under pressure in a potentially dangerous environment
• Propensity for supervising and training staff
• High sense of discretion in dealing with confidential information
• Experience working with case-management systems or with personal data an asset
• Fully conversant with and keen interest in working in Windows environment (including Microsoft Office Suite) and web-based tools
• Knowledge of MS Dynamics, MS Report Builder, SQL or Visual Basic programming languages, data-analysis software is an asset

Our operational & field constraints

• In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals
• Candidates must be in good health and will have to do a medical check-up prior to departure in the field
• Candidates must possess a driving license (for manual transmission vehicles)
• Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for at least the first 24 months

What we offer

• Rewarding work in a humanitarian and multicultural environment
• A two-week orientation course, a 3 weeks data management course and briefing, and other opportunities for further in-house training
• Career development and progressively more responsibility
• Generous social benefits
• Length of assignment: 12 months
• Join an ICRC talent pool and be considered for future assignments elsewhere