Protection Caseworker

Job Description

The International Rescue Committee has been working in Kenya since 1992, providing essential services including comprehensive health care, gender-based violence prevention and response programming, peace-building promotion, livelihoods support, protection strengthening initiatives, and access to water, sanitation, and hygiene. IRC Kenya works with both refugees and local vulnerable populations, with approximately 300 national staff and 1,500 incentive staff in the country program. Within the Nairobi headquarter office, approximately 40 program and operations staff members work to support the field teams directly implementing projects.

Scope of Work:

With technical support from the Protection Mainstreaming Officer, the protection case worker will assist implementation of IRC’s protection interventions in Lodwar and surrounding host communities.

Responsibilities

- Identify and receive referrals of persons at heightened risk. - Assess risk and support clients in understanding risks relevant to their situation. - Provide information to individuals and families about their rights and entitlements, including what services are available. - Work with identified individuals and families to develop and implement an action plan in accordance with their needs, capacities, and goals. - Conduct interviews to assess the needs of individuals and families.

Data and Reporting

- Ensure complete and updated documentation related to each individual case. - Manage, file and store data, ensuring the confidentiality of the information collected - Prepare and submit weekly and monthly work plans. - Support the implementation of monitoring and evaluation tools and report on problems in the implementation of the programme.

Coordination

- Contribute to the maintenance of an up-to date service mapping of the service providers - Advocate on behalf of clients to access services and support clients to effectively represent their views, needs and capacities in all meetings affecting them.

Qualifications

- Diploma or University degree in Counselling & Psychology, social work, international relations, social sciences, development studies, community development or related field. - At least two years of experience in counselling or humanitarian assistance. Experience working within the relevant context preferred.

Demonstrate skills and competencies:

- Ability to maintain confidentiality, respect, non-discrimination, and safety of clients always. - Basic computer skills (Ms Office – word, excel, power point)Good communication skills. - Excellent interpersonal and problem-solving skills, creativity, and flexibility - Ability to work effectively with people from all backgrounds and develop strategies to address barriers faced by individuals most at risk of discrimination.

Language skills:

- Ability to communicate well in spoken and written English, Kiswahili and Ngarturkana added advantage.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowance.

Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

IRC is an Equal Opportunity Employer and considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Disclaimer:

Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes.