Protection Associate -Durable Solutions
Join the case processing team for durable solutions in Tunis.
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Overview
Join the case processing team for durable solutions in Tunis.
You have:
- Experience in case processing or refugee support.
- Proficiency in data entry and management systems.
- Strong counseling skills to assist refugees.
- Ability to prepare statistical reports and documentation.
Deadline for Applications
November 27, 2025Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA6Target Start Date
2026-01-01Terms of Reference
The incumbent will be part of the case processing team for durable solutions in Tunis. (S)he will be actively engaged in profiling, screening and interviewing refugees for solutions, including resettlement, complementary pathways and voluntary repatriation, preparing all necessary assessment reports and documentation in line with relevant SOPs. (S)he will provide counselling to refugees and other persons of concern to help them identify the most appropriate durable solution and make well-informed decisions. The incumbent will ensure timely processing of documents so that persons of concern receive what they need to facilitate access to the identified solution. The incumbent will update and maintain electronic databases for resettlement, voluntary repatriation, and complementary pathways, ensuring accuracy and compliance with procedures. The incumbent will prepare statistical and ad-hoc reports, draft and submit documentation related to durable solutions, and enter data into systems as required. In addition, the incumbent will support , when necessary, identity management activities in Tunis and will provide ad-hoc support by conducting protection interviews and drafting assessments for complex cases.Standard Job Description
Required Languages
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,
Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Remote
No
Potential interview questions
| Describe a time when you had to assist someone in making a difficult decision. | This question assesses your counseling skills and ability to guide vulnerable individuals. | Share a specific example demonstrating your empathy and decision-making process. |
| How do you ensure the accuracy of data entered into a database? | The interviewer wants to understand your attention to detail and data management skills. | Pro members can see the explanation. |
| Can you share your experience with refugees and how you can support their durable solutions? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to maintain confidentiality when dealing with sensitive information? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a challenging case you managed. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you prepare for conducting protection interviews? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to stay organized while managing multiple cases? | Pro members can see the explanation. | Pro members can see the explanation. |
| In what ways would you contribute to improving the case processing team’s effectiveness? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 6 months ago
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Updated 6 months ago
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Source:
unhcr.org
