Protection Associate
Coordinate protection responses for displaced populations.
Overview
Coordinate protection responses for displaced populations.
You have:
- Bachelor’s degree in law, International Law, Political Science, Social Science, or other related fields.
- 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
- Knowledge of English and UN working language of the duty station if not English.
Hardship Level (not applicable for home-based)
CFamily Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA6Target Start Date
2025-01-01Deadline for Applications
November 11, 2024Terms of Reference
- General Background
The UNHCR Representation in Venezuela is comprised of the Country Office in Caracas, two Field Offices located on the border with Colombia (San Cristobal and Maracaibo), as well as three Field Units, one in Caracas, the capital district; Carupano (Sucre) in the border with Trinidad and Tobago and Guyana; and Santa Elena de Uairen in the border with Brazil.
The operational context in Venezuela remains challenging, affecting both refugees and asylum seekers and the Venezuelan population in humanitarian crisis, including forcibly displaced persons, returnees, and people on-the-move. Since the first quarter of 2022, an increase in returns and a high need for protection has been observed.
The Protection Associate normally reports to the Assistant Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of forcibly displaced and stateless population and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.
The Protection Associate also ensures that forcibly displaced and stateless population are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
- Purpose and Scope of Assignment
- Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Assist in providing comments on existing and draft legislation related to forcibly displaced and stateless population.
- Provide advice on protection issues to displaced and stateless population; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
- Contribute to measures to identify, prevent and reduce statelessness.
- Contribute to a country-level child protection plan as part of the protection strategy.
- Contribute to a country-level education plan as part of the protection strategy.
- Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
- Assist in identifying durable solutions for the largest possible number of displaced and stateless population through voluntary repatriation, reintegration, local integration and where appropriate, resettlement.
- Contribute to the design, implementation and evaluation of protection monitoring with implementing and operational partners.
- Facilitate effective information management through the provision of disaggregated data on displaced and stateless population and their problems.
- Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
- Assist the supervisor in the follow up of individual case management of prioritized displaced and stateless population.
- Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
- Assist the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
- Perform other related duties as required.
- Monitoring and Progress Controls
A workplan will be prepared at the beginning of the contract between the incumbent and the supervisor to ensure an efficient delivery of the following expected outputs and products:
a. Technical support to field offices and units in the implementation of the protection and solutions strategy. b. Implementation of protection monitoring activities. c. Production of four protection brief during the year d. Support the analysis of mobility and protection data in order to produce national and binational reports. e. Support all case-management related matters, including family reunification, voluntary repatriation, and reintegration of Venezuelan returnees. f. Assist the PRIMES/proGres roll-out in the operation. g. Participation in regular meetings for interagency coordination Regular meetings will be organized between the supervisor and the incumbent to discuss advances, track progress, and discuss how to overcome potential challenges.
- Qualifications and Experience
a. Education (Level and area of required and/or preferred education)
Preferred education: Bachelor’s degree in law, International Law, Political Science, Social Science, or other related fields.
b. Work Experience (List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)
Essential 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Desirable Protection Learning Programme
c. Key Competencies
Core Competencies Accountability Communication Organizational Awareness Teamwork & Collaboration Commitment to Continuous Learning Client & Result Orientation
Managerial Competencies Judgement and Decision Making
Cross-Functional Competencies Negotiation and Conflict Resolution Political Awareness Stakeholder Management
d. Travel requirements
Contractor may be required to travel 20% of the time to locations other than their assigned work location.Standard Job Description
Protection Associate
Organizational Setting and Work Relationships The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.
The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment. - Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. - Assist in providing comments on existing and draft legislation related to PoC. - Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation. - Assist in conducting eligibility and status determination for PoC. - Contribute to measures to identify, prevent and reduce statelessness. - Contribute to a country-level child protection plan as part of the protection strategy. - Contribute to a country-level education plan as part of the protection strategy. - Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities. - Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents. - Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement. - Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners. - Facilitate effective information management through the provision of disaggregated data on PoC and their problems. - Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures. - Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases. - Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. - Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures. - Submit individual payments request for PoC for approval.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education Not applicable
Certificates and/or Licenses International Law, Political Science or other related field (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Not specified
Desirable Protection Learning Programme
Functional Skills IT-Computer Literacy PR-Refugee Protection Principles and Framework PR-Protection-related guidelines, standards and indicators (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
English,
Spanish,
Desired Languages
,
,
Additional Qualifications
Skills
IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and FrameworkEducation
Certifications
International Law - Other, Political Science - OtherWork Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a time when you had to handle a sensitive case involving refugees? | This question assesses your ability to manage sensitive situations with care and empathy. | Provide a detailed account of the situation, your approach, and the outcome. |
| How do you stay informed about the evolving protection needs in a humanitarian context? | The interviewer is looking for your commitment to continuous learning and situational awareness. | Pro members can see the explanation. |
| What approaches do you use to engage community members in decision-making processes? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you have dealt with a challenging stakeholder in your previous roles. | Pro members can see the explanation. | Pro members can see the explanation. |
| What measures would you implement to improve the effectiveness of protection monitoring activities? | Pro members can see the explanation. | Pro members can see the explanation. |