Protection Assistant - IPA - X2

Provide high-quality case-management services to vulnerable individuals.

This opening expired 2 years ago. Do not try to apply for this job.

DRC - Danish Refugee Council

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Application deadline 2 years ago: Thursday 3 Aug 2023 at 21:59 UTC

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Overview

Provide high-quality case-management services to vulnerable individuals.

You have:

  • Minimum 1 year of practical experience in sector area working for an INGO.
  • Field experience.
  • Excellent skill in MS Word, Excel, and PowerPoint.
  • Advanced Arabic and Turkish proficiency.
  • Fluency in English language highly desirable.
  • Previous experience working in case management.
  • Experience working in the humanitarian field (preferably experience from southern Turkey).
  • Experience in protection activities and/or social or health sector.
  • Experience working with Syrian refugees.
  • Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
  • Ability to multi-task and cope with competing demands.
  • Previous experience in case management and/or IPA/SNF.
  • University degree in sociology, social work, international affairs, law, humanitarian action or related field.
  • Strong communication skills to engage with refugee community and service providers.

Contract

This is a DRC - National contract. More about DRC - National contracts.

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant - (IPA)X2

*​***About the Job**

To provide high-quality case-management/IPI services to people at risk, and to mitigate the negative of effects protection issues on individuals, and contribute to the improvement of the overall protective environment.

Sector responsibilities: Advocacy for the rights of displaced people in their context of displacement, individual protection assistance based on vulnerability, legal aid, land & property rights, sexual and gender-based violence prevention, registration services for the internally displaced and refugees, monitoring of rights and rights awareness-raising.

Geographic scope: Hatay Field Office

This role has a base focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.

Main responsibilities

•Identify PoCs with vulnerabilities and provide individual protection intervention where appropriate.

•Refer cases to other DRC departments and service providers as needed, maintaining strict protocols for safety, international and national standards and procedures, confidentiality and consent, and ensure proper follow-up

•Follow work plans and guidelines

•Ensure the maintenance and regular update of case management database and other relevant trackers and maintain detailed physical case-files.

•Gather case-data for review when required

•Liaise with external agencies in order to facilitate the receipt of internal and external referrals

•Develop and maintain effective working relationships with other DRC departments.

About you

To be successful in this role, you must have diploma or equivalent professional qualification

Moreover, we also expect the following:

Required experience and competencies

Minimum requirements:

  • Minimum 1 years of practical experience in sector area working for an INGO
  • Field experience
  • Excellent skill in MS Word, Excel, and PowerPoint
  • Advanced Arabic and Turkish proficiency

Desirable qualifications:

  • Fluency in English language highly desirable
  • Previous experience working in case management
  • Experience working in the humanitarian field (preferably experience from southern Turkey)
  • Experience in protection activities and/or social or health sector.
  • Experience working with Syrian refugees
  • Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
  • Ability to multi-task and cope with competing demands

Preferred experience and competencies:

  • Previous experience in case management and/or IPA/SNF
  • University degree in sociology, social work, international affairs, law, humanitarian action or related field
  • Strong communication skills to engage with refugee community and service providers.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: Focusing on reaching results while ensuring efficient processes.

Collaborating: Involving relevant parties and encouraging feedback.

Taking the lead: Taking ownership and initiative while aiming for innovation.

Communicating: Listening and speaking effectively and honestly.

Demonstrating integrity: Acting in line with DRC's vision and values.

We offer

Contract length: 5 Months (renewable dependent on both funding and performance)

Employment Band: I

Designation of Duty Station: Hatay

Start date: 15.08.2023

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A****pplications sent by email will not be considered.

Closing date for applications: 03.08.2023

Applications will be reviewed on a rolling basis, DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

Please click here to see the Data Protection

Potential interview questions

Can you describe a situation where you identified a vulnerable individual and how you assisted them? This question assesses your practical experience in identifying and responding to vulnerabilities. Provide a clear example, focusing on your actions and the outcomes.
How do you handle confidentiality and consent in your case management work? This question is aimed at understanding your knowledge of privacy and ethical considerations. Pro members can see the explanation.
Describe a time when you had to work with other departments or external agencies. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to gather and maintain accurate case data? Pro members can see the explanation. Pro members can see the explanation.
How do you cope with competing demands in a field environment? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: drc.ngo