Protection Assistant –Case Worker (GBV)

Support GBV response by assisting survivors and ensuring quality services.

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DRC - Danish Refugee Council

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Application deadline 1 year ago: Monday 28 Apr 2025 at 21:59 UTC

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Overview

Support GBV response by assisting survivors and ensuring quality services.

You have:

  • Minimum of two years of relevant experience with rights-based humanitarian work.
  • Experience in provision of case management, preferably for GBV survivors.
  • Good communication skills and ability to communicate with the community leaders, partner agencies and beneficiaries who are mostly women and Girls.
  • Experience working in a woman center especially in the refugee context is an asset.
  • A diploma in Social Work, Psychology or its equivalent in a relevant field.
  • Knowledge of Microsoft Word, Excel and Email application software.
  • Fluency in Arabic (Read, write, speak and understand) is a must.
  • Working knowledge of English language is desirable.

Contract

This is a DRC - National contract. More about DRC - National contracts.

Danish Refugee Council, one of the world’s leading humanitarian NGOs, we are excited to invite you to join our team as a Protection Assistant – Case Worker (GBV). If you are a skilled and motivated professional ready to make a difference, we want you on board! Together, we’ll work to deliver impactful humanitarian solutions in challenging environments.

About the job

The GBV Protection Assistant who is a Case Worker will support in the strengthening of the existing community-based systems in GBV response by working closely with the response officer and psychosocial counsellor to ensure quality, dignified and confidential services are provided to the survivors. He/she will work closely with the community-based support groups (camp-based SGBV focal points and SGBV Advocate group members), women committee, camp leadership, partner agencies and other community groups. Your main duties and responsibilities will be:

  • Support the GBV response officers in attending to the survivors and documenting the GBV cases i.e. filling of the intake and consent forms, referral forms and follow-ups.
  • Conduct frequent community based safe home monitoring to check on the progress of the survivors.
  • Provide weekly updates on the community based safe homes which will inform the GBV response programming.
  • Support in the provision of contextualized psychosocial support activities at the women centers.
  • As part of case management, conduct follow-ups to individual survivors and liaise with the response officer for additional interagency intervention that might be needed.
  • Participate in the camp level biweekly case conference meetings.
  • Take lead in organizing and conducting information dissemination sessions targeting women and girls at the women centers.
  • Compile and submit the reports of activities undertaken in a timely manner
  • Work with the GBV team to create weekly work plans actors to encourage participation in, support for and a better understanding of the program activities.

About you

To be successful in this role we expect you to Proven ability to prioritize tasks, meet deadlines, and work with limited supervision., excellent computer skills in MS Word & and Excel.

Moreover, we also expect the following:

Required

  • Minimum of two years of relevant experience with rights-based humanitarian work,
  • Experience in provision of case management, preferably for GBV survivors.
  • Good communication skills and ability to communicate with the community leaders, partner agencies and beneficiaries who are mostly women and Girls
  • Experience working in a woman center especially in the refugee context is an asset
  • A diploma in Social Work, Psychology or its equivalent in a relevant field.
  • Knowledge of Microsoft Word, Excel and Email application software
  • Fluency in Arabic (Read, write, speak and understand) is a must. Working knowledge of English language is desirable

Potential interview questions

Can you describe a situation where you had to handle a sensitive case involving a survivor? This question assesses your experience and sensitivity in handling GBV cases. Share an example that highlights your approach to maintaining confidentiality and providing support.
How do you prioritize tasks when managing multiple cases at once? The interviewer wants to understand your organizational skills under pressure. Pro members can see the explanation.
What strategies would you use to engage community leaders in GBV prevention efforts? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you provided psychosocial support. What approach did you take? Pro members can see the explanation. Pro members can see the explanation.
How do you keep track of your case management and ensure follow-ups are completed? Pro members can see the explanation. Pro members can see the explanation.
What challenges have you faced in working with GBV survivors, and how did you address them? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure confidentiality for individuals you work with? Pro members can see the explanation. Pro members can see the explanation.
What is your understanding of the role of women centers in GBV response? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: drc.ngo