Protection Assistant (case management)
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Contract
This is a DRC - National contract. More about DRC - National contracts.
Protection Assistant (Case Management)
Anbar
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the job
• Delivery of case management services and implementation of individual protection assistance (IPA) to
vulnerable and at-risk target population in Anbar.
• Assist the Protection Officer in ensuring quality of the planning, implementation and follow up of case
management and IPA activities.
Main Responsibilities:
Technical
• Identification of people in need of individual protection (Case Management and/or IPA) and ensure timely
response, including referrals of people in need of GBV case management or Child Protection case
management.
• Provide case management services, in line with DRC Iraq guidance and case management standard
operating procedure (SOP) to community members of different ages (youth, adults and older persons),
gender (men and women) and abilities (including persons with disabilities).
• At all times, respect information management principles and guiding principles for case management.
• Provide case management services, following standardized case management process including
following steps: identification, comprehensive needs assessment, case planning and implementation,
follow-up and review, case closure.
• Provide individual protection assistance in line with DRC Iraq guidance and individual protection
assistance SOP, including detailed documentation of intake, assessment and distribution.
• Regular follow up on the assigned case to ensure that the case plan remains adequate, to monitor
progress and identify additional needs.
• Provide psychosocial support throughout the whole case management process.
• Conduct regular visits to targeted field locations for mobile intake and referral.
• Participate in supervision and coaching sessions, individual and/or in group, including case discussions.
• Participate in internal and external trainings, as requested by the Protection Officer (CM) and Protection
Team Leader.
Administrative
• Ensure all IPA and CM activities are recorded and documented accurately and in a timely fashion on DRC
Iraq’s IM system.
• Maintain up-to-date and accurate case and IPA files in a safe and confidential manner.
• Support MEAL team with implementation of evaluations and surveys.
• Produce activity reports as required by Protection Officer (CBP).
• Support Protection Officer (CBP) with administrative tasks including purchase requests to supply chain.
Other
• Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply.
• Ensure adherence to DRC national staff policy guidelines and Code of Conduct.
• Ensure compliance with DRC AGD policy and AGD programmatic minimum standards.
• Ensuring compliance with the zero-tolerance to Sexual Exploitation and Abuse policy.
• Perform any other relevant tasks as requested by the Protection Officer (CBP) and Protection Team
About you
• Minimum 1 year of relevant work experience in protection in humanitarian setting
• Diploma in social work, counseling, psychology or another related field, or equivalent professional qualification
• Experience in facilitation of PSS activities and the delivery of community programs to vulnerable
groups
• Understanding of protection principles, protection minimum standards and basic psychosocial
support concepts
• Excellent IT skills (Microsoft Excel, Outlook, Word and PowerPoint)
• Excellent communication and problem-solving skills.
• Ability to maintain confidentiality and always prioritize the safety and dignity of beneficiaries.
• Ability to work flexible hours.
• Fluency in Arabic
• Ability to communicate and write in English.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 11 months
Band: I
Start date: 1/May/2022
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national; please refer to drc.ngo under Vacancies.
Application process
Interested? Then apply for this position by clicking on the apply button. All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A****pplications sent by email will not be considered.
Female candidates are strongly encouraged to apply.
Closing date for applications: 17th Apr 2022
Please note: that given the urgency of vacancy the position may be filled before the due date.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Added 2 years ago
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Updated 2 years ago
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Source:
drc.ngo
