Protection Assistant
Support protection unit in providing assistance to persons of concern.
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Overview
Support protection unit in providing assistance to persons of concern.
You have:
- For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
- Knowledge of English and UN working language of the duty station if not English.
- Certificates and Licenses marked with an asterisk* are essential: Protection
Hardship Level
A (least hardship)Family Type
FamilyFamily Type
FamilyResidential location (if applicable)
Grade
GS4Staff Member / Affiliate Type
General ServiceReason
Regular > Regular AssignmentTarget Start Date
2025-07-01Deadline for Applications
July 27, 2025Standard Job Description
Protection Assistant
Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.
The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.
The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. - Observe and respect protection related Standard Operating Procedures (SOPs). - Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. - Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. - Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. - Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. - Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). - Select PoC for preliminary interviews and decide which relevant information to share. - Enforce integrity in the delivery of protection services by local implementing partners.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Field(s) of Education Not applicable
Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential: Not specified. Desirable: Not specified.
Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
A written test will be conducted.Required languages (expected Overall ability is at least B2 level):
Korean,
English,
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
The Government of the Republic of Korea (RoK) signed the 1951 Convention Relating to the Status of Refugees and its 1967 Protocol in 1992. A comprehensive Refugee Act, accompanied by a Presidential Decree and Regulations, came into force in July 2013 which provide for reception of asylum-seekers, Refugee Status Determination (RSD), treatment of asylum-seekers, humanitarian status holders and refugees and thus RoK became the first Asian country to enact domestic refugee law. UNHCR’s role in RoK is hence focusing its activities on advocacy with government and civil society actors for the benefit of persons of concern and attain law and policy reforms in refugee protection in accordance with international standard. The Government of the Republic of Korea also signed the 1954 Convention Relating to the Status of Stateless Persons but is yet to sign the 1961 Convention Relating to the Reduction of Statelessness.
Headed by Deputy Representative for Protection, UNHCR Seoul’s protection unit is composed of a small team of national staff (NOB/Legal, G-6/legal and G-6/Protection). The Protection Assistant positions will work under the direct supervision of the Deputy Representative Protection and closely with the protection unit, to carry out the specific functions detailed below:
- Support the Deputy Representative Protection in overseeing and implementing the operation’s Protection Strategy.
- Interact with competent authorities and the civil society to keep current of developments that impact forcibly displaced and stateless persons (FDSPs).
- Support the Protection Unit and Deputy Representative Protection in promoting international and national law and applicable UN/UNHCR and IASC policy, standards and codes of conduct
- Support the planning and implementation of events organised by the protection team, as necessary.
- Provide follow-up support for high-priority/profile cases including those involving detention, airport arrivals and stateless persons.
- Assist in monitoring and reporting protection activities
- Translate correspondences and other relevant documents to and from English and Korean.
Living and Working Conditions:
Additional Qualifications
Skills
CL-Multi-stakeholder Communications with Partners, Government & Community, PR-Community Empowerment Projects, PR-Protection monitoring and information management, PR-Refugee Protection Principles and Framework, PR-Research tools and techniques to gather Country of Origin Information, PR-Resettlement and Complementary Pathways programme implementationEducation
Certifications
HCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCRWork Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Stakeholder management, Teamwork & collaborationUNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Additional Information
A written test will be conductedFunctional clearance
This position doesn't require a functional clearance
Potential interview questions
| Can you describe a time when you had to apply protection-related guidelines in a real-life situation? | This question seeks to understand your practical experience with protection guidelines. | Share a specific example where you followed established guidelines to resolve a protection issue. |
| How would you approach building relationships with local authorities and communities? | The interviewer wants to gauge your interpersonal skills and proactive approach. | Pro members can see the explanation. |
| What methods would you use for monitoring and reporting protection activities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you have empowered individuals from marginalized communities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenging situation in your professional experience and how you handled it. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to ensure integrity in service delivery? | Pro members can see the explanation. | Pro members can see the explanation. |
| How will you maintain cooperation with partners and stakeholders in protection initiatives? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
