PRoL Project Support Assistant
Provide support for data management and program implementation in the PRoL Program.
Overview
Provide support for data management and program implementation in the PRoL Program.
You have:
- University Degree in International Development, Business Management, information management/technology and systems, computer science, data science, or a related field required.
- Minimum 2 years previous experience working in a similar support function, NGO experience is an advantage.
- Intermediate+ English level, fluency in Ukrainian and Russian.
- Highly organized with a strong attention to detail.
- Excellent Microsoft Office skills and experience with financial and procurement systems.
- Aptitude for, and interest in, providing creative means of training and developing staff in organizational systems and procedures.
- High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
Work Arrangement:
Job Description
Job Title: Program Support Assistant Unit: Protection and Rule of Law Key working relationships: • Position Reports to: PRoL Manager • Position directly supervises: N/A • Internal collaborations within IRC: Sr Protection Monitoring and Information officer, community mobilizers, case workers, Sr Legal Officer, Legal Officer, Fleet Assistant, Finance Assistant, Supply Chain Officer Duty Station: Odesa, Ukraine
JOB SUMMARY: The Program Support Assistant will be responsible for data information, management, and analysis from the IRC Ukraine PRoL Program. The position will provide required support on design and implement new technology to be used to improve overall data collection and management responsible for helping to implement the PRoL program portfolio. The Assistant will ensure that all necessary IRC systems, policies and procedures are understood and used by unit team members. Where policies and procedures still need to be implemented, the position will be responsible for working with relevant departments and staff to develop them.
MAIN RESPONSIBILITIES: Program Support - Work with the PRoL Manager and overall team to provide functional support for operations. - Maintain various trackers, folder structures, and other project management functions. - Liaise with operations focal points to ensure the smooth operations of projects.
Procurement and Sourcing - Develop purchase requisitions and other finance transactions, coordinating with Global Supply Chain, Finance or outside vendors as needed - Maintains supply inventory by checking stock to determine inventory level, anticipate needed supplies, placing and expediting orders for supplies
Departmental Support - Represent the team in ongoing intra-departmental projects, working closely with operations support leads from other units - Maintain records and tracking for use by departmental leadership - Format documents for internal and external dissemination - Assist with the planning and logistics of workshops, conferences, meetings, and team retreats - Assist in data collection and protection monitoring (Focus Group Discussions, HH interviews, Information sessions etc.) upon the request of the Manager, Sr Legal Officer, Sr PM and information Officer - Support in other administrative and scheduling tasks
JOB REQUIREMENTS Education: University Degree in International Development, Business Management, information management/technology and systems, computer science, data science, or a related field required.
Demonstrated Skills and COMPETENCIES: - Minimum 2 years previous experience working in a similar support function, NGO experience is an advantage. - Languages: Intetmediate+ English level, fluency Ukrainian and Russian - Highly organized with a strong attention to detail - Computer literate, Excellent Microsoft Office skills and experience with financial and procurement systems - Previous experience in project management in related sectors/programs - Aptitude for, and interest in, providing creative means of training and developing staff in organizational systems and procedures - Demonstrated understanding of and ability to maintain confidentiality and respect for clients/beneficiaries - High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Professional Standards The International Rescue Committee is determined to protect the people it serves and staff from all kinds of harm, including sexual exploitation, abuse, and harassment. It is committed to take all necessary preventive measures and create an environment where people feel safe. IRC builds diverse and inclusive teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
IRC workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces its safeguarding policies to protect adult and child clients from any form of exploitation and abuse, including sexual exploitation and abuse, and its staff from sexual harassment and violence.
Where misconduct is alleged, IRC follows a Zero tolerance approach and takes all necessary actions and corrective measures. IRC investigation unit comprises of experts and trained investigators that ensures professional survivor-centered investigations are conducted if allegations of safeguarding violations are reported through the safe and accessible reporting channels that IRC makes available to its staff, partners, and clients.
These commitments are set out in IRC’s Safeguarding Policies, accessible in English and in Ukrainian language via this link: https://rescue.box.com/v/irc-safeguarding-policies.
IRC is an active member of the Inter-Agency Task Force on Protection from Sexual Exploitation and Abuse (PSEA) set-up in Ukraine.
Qualifications
Potential interview questions
| Describe a situation where you had to manage multiple tasks under pressure. | This evaluates your time management and organizational skills. | Provide an overview of your approach to prioritizing tasks and maintaining quality under tight deadlines. |
| How do you ensure confidentiality and respect for clients in your work? | This assesses your understanding of ethical practices in a professional environment. | Pro members can see the explanation. |
| Can you give an example of how you used technology to improve data management? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have in liaising with different departments to facilitate project operations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time you had to develop a training program or support for colleagues. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |