PRoL Case Worker ( Afghan National Only)
Support in the follow up and management of protection cases.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Support in the follow up and management of protection cases.
You have:
- Education: High school or bachelor’s degree
- Minimum of 2 years’ experience in implementing protection programs, preferable social work, or case management
- Fluency in Pashto, Dari and English
- Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background
- Computer skills (including MS Word, Excel, Access, and internet) an advantage
Job Description
General Duties
- . Support in the follow up and management of identified protection cases. - Maintain case management files in line with the SOPs, and protection data management best practices - Support with service mapping to identify service providers in their areas and update service mapping on a regular basis - Participate in regular case management meetings to discuss cases, best practices, and lessons learned - Under the guidance of the Case Management Officer and Snr. PRoL Officer, disseminate key protection messages including on rights and available services - Provide regular progress reporting on cases to the Case Management Officer for donor reporting - Perform other duties as requested
Specific Duties:
- The caseworker, with support from the Case Management Officer, will assume responsibility to assess the level of protection risk, and respond in a timely manner to protection risks and concerns, prioritizing urgent cases - . For specialized protection cases and non-protection cases, make timely referrals to relevant sectors/service providers and follow up on whether the service has been received by beneficiaries - Identify cases for protection cash, individual protection assistance (IPA), and referrals. Discuss with the case management officer to ensure that the identified cases meet the criteria for assistance. Ensure timely response and follow up.
Qualifications
- Education: High school or bachelor’s degree - Years of Experience: Minimum of 2 years’ experience of implementing protection programs, preferable social work, or case management, in humanitarian or development settings, experience in case management especially with IRC and previous humanitarian work experience preferred
- Skills: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting. - Technical Competency: good - Communication and reporting skills - Fluency in Pashto, Dari and English - Computer skills (including MS Word, Excel, Access, and internet) an advantage - Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background
Potential interview questions
| Can you describe a time when you managed a challenging case? | The interviewer wants to assess your case management skills and ability to handle challenges. | Provide an example of a specific case and highlight your actions and the outcome. |
| How do you prioritize urgent cases in your casework? | This question evaluates your decision-making and prioritization process under pressure. | Pro members can see the explanation. |
| Describe your experience working in cross-cultural environments. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure confidentiality in case management? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective communication with stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
-
Updated 1 year ago
-
Source:
rescue.org
