Project Officer
Support and implement communication and project activities for the UNDP Kosovo.
Overview
Support and implement communication and project activities for the UNDP Kosovo.
You have:
- Three years of experience working with different stakeholders (local institutions), including civil society organizations and international organizations, in the field of communication and project management.
- Demonstrated experience in project implementation and research.
- Demonstrated experience working with social media platforms.
- Excellent oral and written skills; excellent drafting, formulation, reporting skills.
- Accuracy and professionalism in document production and editing.
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.
- Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet.
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
Contract
This is a UNV contract. More about UNV contracts.
Good governance, rule of law and access to justice are one of UNDP's main areas of work in Kosovo. The EU Support to Confidence Building in the Western Balkans project supports confidence-building activities in Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia, and Kosovo through the provision of expertise and support to better equip judicial and law enforcement authorities in handling war crimes cases at the domestic level, improve conditions for regional cooperation in case processing, enhance the delivery of support services to victims and witnesses, and strengthen capacities for victim support — towards victim-centered and human rights-based domestic handling of war crimes. The project also supports public awareness of past crimes and dialogue and exchanges amongst stakeholders, especially youth and future opinion leaders, with the aim of increasing accountability for war crimes and fostering dialogue about crimes committed during the 1990s conflicts in the former Yugoslavia, towards sustainable peace, resilient societies and stronger social cohesion.
The project (Phase I) runs from 1 January 2023 to 31 June 2027, and is implemented jointly by UNDP Kosovo, UNDP Bosnia and Herzegovina, UNDP Montenegro, UNDP North Macedonia and UNDP Serbia. Main beneficiaries include judicial institutions across the Western Balkans, local civil society organizations, victims' associations, academia and journalists.
UNDP Kosovo implements domestic activities under this project, contributing to four interlinked outputs: • Output 1: Judicial authorities in the region are better equipped to handle war crimes. • Output 2: Improved conditions for regional cooperation on war crimes. • Output 3: Increased delivery of gender-sensitive support services to victims and witnesses of war crimes, and stronger capacity of relevant actors. • Output 4: Grassroots actors are better equipped to raise public awareness and foster mutual understanding through fact-based dialogues about crimes committed during the 1990s conflicts in the territory of the former Yugoslavia.
For more information: https://www.undp.org/kosovo/projects/european-union-support-confidence-building-western-balkans
Under the direct supervision of the UNDP Project Manager and the overall guidance of the UNDP Governance and Peacebuilding Portfolio Manager, the UN Volunteer will undertake the following tasks:
A. Communication strategy: • Develop an annual communication plan in close consultation with the Project Team, in line with UNDP Kosovo's and the region's communications strategy, and in compliance with the UNDP-EU guidelines for EU-funded projects; • Support visibility and public awareness of the project's activities by drafting, editing and preparing communication-related products and materials for external communications, including press releases, blog posts, web stories and human-interest stories that demonstrate the project's impact; draft briefing notes and talking points for senior management as required; • In close cooperation with the UNDP Communications Team, provide content for social media accounts, including Facebook and X (Twitter), in compliance with guidelines and standards, ensuring timely, quality and broad reach of content; • Liaise with the EU Delegation's Communication Unit to ensure information sharing, coordination, and alignment of visibility materials with corporate requirements; • Maintain digital media archives, including photos; • Ensure that communication objectives of the communication strategy are regularly evaluated and adjusted as necessary, and that related results and reports are prepared and shared on a timely basis.
B. Project implementation support — sub-grants management: • Provide operational support in the development and implementation of the overall grant-making process; • Review the Call for Proposals prepared by the Project Team and ensure compliance with UNDP rules and regulations, including alignment with regional requirements; • Collect clarifications and inquiries from applicants and respond in coordination with the Project Team; • Support the implementation of the call for proposals and grantee selection process, including thorough review and evaluation of technical proposals, budgets, workplans and supporting documents against the set selection criteria, abiding by UNDP guidelines and standard operating procedures; • Oversee grantees' activities and ensure planned activities are implemented; flag potential issues to the Project Manager and help design corrective actions where required; • Support the team in preparing progress and final evaluation project reports for the UNDP Regional Project Team and the development partner; • Conduct research on the project's areas of work and identify innovative approaches and solutions that may be replicated in Kosovo.
Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment to the principles of voluntary engagement — solidarity, compassion, reciprocity and self-reliance — and to UNDP's mission and vision, as well as to the UN core values.
• Three years of experience working with working with different stakeholders (local institutions), including civil society organizations and international organizations, in the field of communication and project management; • Demonstrated experience in project implementation and research; • Demonstrated experience working with social media platforms; • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging their own housing and other living essentials. The position is based with UNDP Kosovo in Pristina. National UN Volunteers are expected to be culturally sensitive and to adjust to the prevailing culture and traditions. The assignment lasts for the period indicated above, with the possibility of extension subject to availability of funding, operational necessity and satisfactory performance; there is no expectation of renewal. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal costs of living. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation, if applicable. Full entitlements can be checked at https://app.unv.org/calculator. Indicative entitlements for this assignment (to be confirmed by the host entity at the applicable rate): monthly Living Allowance; an entry lump sum; relocation costs if the duty station is outside commuting distance; an exit allowance for each month served; access to UNV's learning and career development resources; and leave entitlements including annual, sick, and learning leave, and maternity/paternity leave. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.
Potential interview questions
| Can you describe your experience with project management in a multicultural environment? | This question assesses your ability to handle diverse teams and projects effectively. | Discuss specific projects where you worked with diverse stakeholders, focusing on challenges and successes. |
| How do you ensure communication objectives align with project goals? | The interviewer wants to understand your strategic thinking in communication planning. | Pro members can see the explanation. |
| What approaches have you used to engage stakeholders in project activities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide examples of how you've used social media for project visibility? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple projects? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to adapt to significant changes in a project. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure inclusivity in community outreach activities? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to evaluate the impact of your communication strategies? | Pro members can see the explanation. | Pro members can see the explanation. |