Project Management of Fundoo: Mobile Messaging based 21st Century Skills Platform for Youth, Kingston, JAMAICA - 11.5 months (Home-Based)

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UNICEF - United Nations Children's Fund

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JM Home-based; Kingston (Jamaica)

Application deadline 1 month ago: Monday 10 Oct 2022 at 04:55 UTC

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This is a Consultancy contract. More about Consultancy contracts.

Location of Consultancy: Kingston, Jamaica

Duration: 11.5 months

Anticipated Start Date: November 1, 2022

Anticipated End Date: October 15, 2023

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.


UNICEF Jamaica seeks a consultant to support the local scale up of FunDoo, a chat-based learning platform. Originally developed in partnership with UNICEF India and Yuwaah, FunDoo is a WhatsApp-based interactive platform delivered via our U-Report social messaging service to help youth build 21st century skills and get career-ready. Through bite-sized, vernacular content, helping youngsters do small activities and build life skills. FunDoo India has reached 700,000 adolescent and young people with 21st Century Skills content.

The FunDoo curriculum is based on UNICEF's 21st Century Skills framework. Our pedagogy derives from the principles of Experiential learning which we implement through the concept of ‘tasks.’ FunDoo is organized as a modular library of tasks that learners can choose from and is not sequential. Each task is designed to focus on one primary skill (as outlined in the framework), besides positively impacting a host of secondary skills.


This role will support the design delivery and scale of Fundoo in Jamaica. The successful candidate will work closely with the Jamaica Country Office (including project team members) the global Office of Innovations and local partners to scale FunDoo and ensure timely and quality delivery of all components of the project.

The project must result in the following key outcomes:

  1. 13,500 Jamaicans aged 13+ participate in FunDoo tasks during the first year of operation since launch.

  2. Contribute towards a UNICEF Jamaica Country Office goal of 3,000 adolescents participating in learning and skills development opportunities (outside of Fundoo) 2022-2026

The consultant will report directly to the Communication Officer – Digital Media at UNICEF. All materials produced under the consultancy, both directly for the FunDoo platform and otherwise, must be reviewed by the Communication Officer – Digital Media at UNICEF, the Education Specialist and U-Report Youth Council.

Key Functions, Accountabilities & Tasks

Under the guidance of the Communication Officer – Digital Media/Youth Focal Point and in close collaboration with the Education Specialist, the consultant is required to produce the following:

 Develop a Fundoo scale-up strategy for Jamaica including but not limited to conducting a FunDoo product review, local research, focus groups/youth consultation and launch plan for Jamaica.

 Design pathways to be integrated into the service for transitioning youth into training and employment, in collaboration with UNICEF partners.

 Create gamified FunDoo content: This work will simultaneously be testing and refining and gamifying content for increased user engagement; and creating new/updating existing flows on RapidPro (the open-source messaging software that powers U-Report) (including customization/localization).

 Adapt Fundoo to local needs, implement, test, and launch by the beginning of July 20232; including setting up and coordinating a technical steering committee in collaboration with the UReport Youth Council.

 Coordinate the activities of consultants/firms working on the Fundoo project respectively responsible for: (i) Development of communication materials and (ii) Youth engagement and Fundoo launch event.

 Create FunDoo task content, both for launch, and incremental addition to the platform postlaunch; and setting up of sub-technical steering committees who guide on particular content e.g. (i) lifeskills (ii) careers (iii) mental health

 Creation of content will include co-creation with youth via various means, including but not limited to: U-Report polling; face-to-face engagement sessions led by a Youth Engagement Consultant; and other sessions arranged by UNICEF and U-Report partners.  Create/validate Standard Operating Procedures to be followed by programme teams and partners users of the regarding operation of Fundoo platform and addition and management of tasks.

 Create a Roadmap of integrating Fundoo into common/shared initial set of priorities with Jamaica Country Office that are in line with key partner priorities.

 Monitoring, analysis and evaluation of the Fundoo roll-out process.

 Evaluate partner usage of Fundoo and understanding incentives and constraints involved between high-level users and low-level users.

 Assist in the development of Communication products for UNICEF Jamaica and Office of Innovations to capture the journey of FunDoo with young people.

Key Deliverables:

  1. Plan of work for execution over the 11.5 months of engagement submitted and approved –due 15 working days after beginning of contract.
  2. Monthly report of the progress on the workplan – due on the 25th day of each month.
  3. Draft launch plan – due 1 month after beginning of contract.
  4. Launch of Fundoo – on the occasion of World Youth Skills Day on July 15, 2023
  5. Addition of new ‘tasks’ to the Fundoo platform post-launch – due on a monthly basis

Consultant to be paid monthly under submission of a monthly report with updates describing their contribution to the achievement of key activities described in this Terms of Reference. Consultant to be paid monthly under submission of a monthly report due on the 25th of each month with updates describing their contribution to the achievement of key activities described in this Terms of Reference.

To qualify as an advocate for every child you will have:-


  • University degree in a relevant field such as IT, communications, education, international relations, social sciences, digital media, communications, or a similar field;

  • Fluency in written and spoken English and Patois;

Knowledge/Expertise/Skills required:

 Previous working experience with U-Report or other digital and mobile messaging platforms is an asset;

 Previous working experience with mobile/digital learning or Edtech platforms is an asset.

 Awareness of issues facing youth in Jamaica, including concerning education/training and employment.

 Working familiarity with issues of accessibilities and inclusion in the Jamaican content, including persons

with disabilities, low literacy levels and the digital divide;

 Strong project management skills with a proven ability to conceptualize, plan and execute ideas as well as to

transfer knowledge and skills;

 Ability to work with, gather feedback from and co-create solutions with youth;

 Concrete experience of fostering open dialogue, building trust and engaging key stakeholders; and

 Experience working with youth-based organizations, non-government organizations, the education sector, UNICEF or the United Nations is an asset.

The successful candidate must have access to a motor vehicle as the consultancy requires travel within country

Expenses related to these travels will be covered as per UNICEF travel rules and regulations.

For every Child, you demonstrate.

UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) and core competencies in Communication, Working with People and Drive for Results.

UNICEF competencies: building and maintains partnerships, demonstrates self-awareness and ethical awareness, drive to achieve results for impact, innovates and embraces change, manages ambiguity and complexity, thinks and acts strategically, works collaboratively with others and nurtures, and, leads and manages people.

Click here to learn more about UNICEF’s values and competencies.

How to Apply? Application should be submitted online and should include: Resume, Cover Letter, University Diploma and Financial proposal.

Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines and completion of all mandatory trainings. Performance indicators against which the satisfactory conclusion of this contract will be assessed include: timeliness/quality of submission and responsiveness to UNICEF and counterpart feedback.


UNICEF shall hold all property rights, such as copyright, patents and registered trademarks, on matter directly related to, or derived from, the work carried out through this contract with UNICEF.


Consultants and Individual contractors, even those working from home, must complete the following online courses prior to signature of contract. All certificates should be presented as part of the contract.

Consultants and Individual Contractors must complete the following course before commencement of any travel on behalf of UNICEF.

Any consultant or individual contractor who is issued a UNICEF email address must complete the following courses no later than 30 days after signature of contract.

Individuals will be required to complete mandatory trainings after being awarded the consultancy and will be required to complete mandatory trainings, sign and submit key documentation and provide proof of health insurance before signing the contract to commence services.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Insurance: The selected consultant must demonstrate a proof of medical/health insurance prior to the beginning of the consultancy and must be valid for the entire duration of the contract. In duty stations where UNICEF provides medical evacuation, the medical insurance that the contractor holds should include provisions for medical evacuation.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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