Project Coordination assistance for HRC/UPR Extranet Revamp Project

Volunteering

Overview

Provide independent UX/UI design and analytical support to the HRC/UPR Extranet Revamp Project.

You have:

• Proven experience in UX/UI design for complex digital platforms, preferably content-heavy or institutional websites.
• Strong proficiency in Figma (or comparable collaborative design tools).
• Demonstrated experience conducting site analysis, user research, and usability assessments.
• Familiarity with Drupal-based websites and/or designing for CMS-driven platforms is a strong asset.
• Knowledge of accessibility standards (WCAG) and inclusive design principles.
• Ability to work independently, remotely, and proactively, delivering high-quality outputs with minimal supervision.

Contract

This is a UNV contract. More about UNV contracts.

The Office of the United Nations High Commissioner for Human Rights (OHCHR) is undertaking a major upgrade and migration of the Human Rights Council (HRC) and Universal Periodic Review (UPR) Extranet from Microsoft SharePoint 2019 to Drupal. In parallel with the platform migration, the project includes a comprehensive redesign of the user interface and user experience to better support current and future business needs.

The HRC/UPR Extranet Revamp Project contributes directly to the 2030 Agenda for Sustainable Development, in particular SDG 16: Peace, Justice and Strong Institutions, by strengthening transparent, inclusive, and efficient access to human rights information. By modernizing the Extranet platform, the project enhances timely access to HRC and UPR documentation, supports informed participation by States and stakeholders, and reinforces accountability and trust in international human rights mechanisms.

The purpose of this assignment is to provide independent UX/UI design and analytical support to the HRC/UPR Extranet Revamp Project. The Online Volunteer will conduct a structured analysis of the existing Extranet sites and translate business and user needs into clear, user-centered design concepts and prototypes, supporting the Drupal-based rebuild of the platform.

Working remotely and with a high degree of autonomy, the Online Volunteer will collaborate closely with the OHCHR project team, including developers, designers, and business focal points.

Under the overall coordination of the Project Coordinator and in close collaboration with the OHCHR development and design team, the Online Volunteer (OV) will undertake the following tasks:

a. Analysis & Discovery • High level review and analysis of the existing HRC and UPR Extranet sites, including information architecture, content structure, navigation, and user flows. • Identify priority usability issues with a focus on accessibility, clarity, and efficiency of information access. • Support business focal points in documentation of functional and user experience requirements.

b. UX/UI Design & Prototyping • Support in developing user-centered design concepts for the revamped Extranet, aligned with UN branding guidelines and best practices in digital accessibility. • Support in creating wireframes, user flows, and high-fidelity UI designs using Figma or equivalent design tools. • Design reusable layout components and page templates that support Drupal implementation, including potential use of visual page-building tools (e.g. Drupal Canvas or similar modules). • Ensure designs support scalability, consistency, and long-term maintainability. • Work closely with UN focal point and Drupal developers to ensure designs are technically feasible and aligned with Drupal site-building capabilities.

c. Documentation & Knowledge Sharing • Prepare clear design documentation, including short design rationale, basic component list and handoff notes. Support knowledge transfer by documenting design decisions and best practices for future maintenance and enhancements.

• Proven experience in UX/UI design for complex digital platforms, preferably content-heavy or institutional websites.
• Strong proficiency in Figma (or comparable collaborative design tools).
• Demonstrated experience conducting site analysis, user research, and usability assessments.
• Familiarity with Drupal-based websites and/or designing for CMS-driven platforms is a strong asset.
• Knowledge of accessibility standards (WCAG) and inclusive design principles.
• Ability to work independently, remotely, and proactively, delivering high-quality outputs with minimal supervision.

Targeted area of Expertise • UX Design • UI Design • Prototyping (Figma) • User Research & Usability Testing • Accessibility (WCAG) • CMS/Drupal Design.

Apply now

Potential interview questions

Added 6 months ago - Updated 6 months ago - Source: unv.org