Project Assistant Palestine West Bank
Support the ICLA Department with data entry and administrative tasks.
Overview
Support the ICLA Department with data entry and administrative tasks.
You have:
- University degree in social services, administration, information management, or any related field.
- Fluency in both written and oral Arabic.
- Good English skills.
- Ability to work under pressure, to handle multiple tasks simultaneously and to meet tight deadlines with quality standards.
- Attention to details to verify and authenticate entered data.
- Strong and effective communication skills with beneficiaries.
- Experience in navigating and operating within challenging and unstable environments, disaster preparedness, response and recovery programming.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
We are looking for a Project Assistant to support the ICLA Department, specifically the ICLA Information Unit. The role involves timely and accurate entry of monthly reports and KOBO intake form data into the MIS system. It also includes assisting with outcome surveys, supporting qualitative data collection, and handling related administrative tasks.
Qualifications
These are skills, knowledge, qualifications, and experience that are important for effective performance
Generic Professional Competencies:
- University degree in social services, administration, information management, or any related field.
- Fluency in both written and oral Arabic.
- Good English skills
Context/ Specific Skills, Knowledge And Experience:
- Ability to work under pressure, to handle multiple tasks simultaneously and to meet tight deadlines with quality standards.
- Attention to details to verify and authenticate entered data.
- Strong and effective communication skills with beneficiaries.
- Experience in navigating and operating within challenging and unstable environments, disaster preparedness, response and recovery programming.
What we Offer?
- You will be working in an international and diverse organization with a dynamic atmosphere.
- You will receive support and opportunities to expand your skills and enhance your expertise.
- You will be working in our Office in Jerusalem.
- This position is Grade (03) Step (01). Salary & Benefits are based on Jerusalem Duty Station.
- Reports to: Information Counselling and Legal Assistance (ICLA) Project Manager
- Recruiter: Recruitment Team.
- Contract Duration: 12 months renewable, based on the need of position, fund and performance.
Application Instructions
- E-mail: PS.Recruitment@nrc.no
- If you are interested to apply for this position, please check the full Job Description: JD- ICLA Assistant July 2025.pdf
- Applications are only accepted if submitted through NRC website.
- Applications won't be considered without a Resume and a Cover Letter in English.
- For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
Responsibilities
Follwoing is a brief role description:
Generic Responsibilities:
- Follow up on compliance with contractual commitments across the programme, ensure high technical quality and synergies in project assignments
- Ensure the tasks and actions implementation are organized and deliver in line with the ICLA team priorities and standards
- Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work
- Ensure proper filing of documents, as per the NRC standard and Country Office procedures
Specific Responsibilities:
- Inserting ICLA monthly reports (partners and consultants reports including the internal intake forms, etc…) to ICLA MIS, with its different components (cases, counselling, para legal, etc…)
- Perform data quality check and verification for inserted data.
- Ensure accuracy and efficiency in performing data entry tasks.
- Assist in conducting outcome surveys with precision for accurate data collection.
- Collaborate with the team for effective data management processes.
- Maintain effective communication with the information unit to address data-related issues.
- Provide regular reports on progress and challenges to the supervisor.
Potential interview questions
| Describe a time when you had to manage multiple priorities. How did you ensure meeting deadlines? | This question assesses your ability to handle pressure and multitask effectively. | Provide a clear example outlining your approach to prioritizing tasks. |
| Can you discuss your experience with data entry and data management systems? | Here, the interviewer wants to gauge your technical proficiency with data management. | Pro members can see the explanation. |
| How do you ensure data accuracy and integrity in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of a time you communicated with beneficiaries effectively. What strategies did you use? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced while working in unstable environments, and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach an outcome survey to ensure accurate data collection? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take if you noticed a discrepancy in entered data? | Pro members can see the explanation. | Pro members can see the explanation. |
| What does safeguarding mean to you in the context of humanitarian work? | Pro members can see the explanation. | Pro members can see the explanation. |