Project Assistant (Cultural Mediation)
Provide clerical and language support for migrant outreach activities.
Overview
Provide clerical and language support for migrant outreach activities.
You have:
- High School Diploma with three years of relevant professional experience; or Bachelor’s degree from an accredited academic institution with one year of relevant working experience.
- Experience in clerical or administrative support functions such as filing, record-keeping, or data entry.
- Experience in cultural mediation particularly with migrants or vulnerable groups, is an advantage.
- Driving licence is required.
- Fluency in Italian and mother tongue in Bengali is required (oral and written).
- Good organizational skills for handling clerical tasks including documentation and logistical support.
- Strong interpersonal skills to communicate effectively and respectfully with people from diverse cultural backgrounds.
Contract
This is a G-3 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 3 years of experience, depending on education. More about G-3 contracts.
This is a Fixed Term contract. More about Fixed Term contracts.
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context
Under the overall supervision of the Director, Coordination Office for the Mediterranean, Chief of Mission in Italy and Malta, Representative to the Holy See, the supervision of the Integration Specialist and the direct supervision of the Labour Exploitation Expert and Project Manager, the incumbent will provide clerical and language support to the project activities in the framework of the ALT Caporalato T.R.E. project, aimed at supporting outreach to migrants and overcoming linguistic barriers during inspections and information sessions.
For this position, fluency in Italian and mother tongue in Bengali is required (oral and written).
Qualifications
Education
- High School Diploma with three years of relevant professional experience;
or
- Bachelor’s degree from an accredited academic institution with one year of relevant working experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Experience in clerical or administrative support functions such as filing, record-keeping, or data entry.
- Experience in cultural mediation particularly with migrants or vulnerable groups, is an advantage.
- Previous experience providing support to community-based initiatives, international organizations, NGOs and/or EU Agencies would be an asset.
Skills
- Ability to provide clear and impartial cultural mediation between Italian and migrants’ mother tongues.
- Good organizational skills for handling clerical tasks including documentation and logistical support.
- Strong interpersonal skills to communicate effectively and respectfully with people from diverse cultural backgrounds.
- Driving licence is required.
Languages
For this position, fluency in Italian and mother tongue in Bengali is required (oral and written).
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Responsibilities
Core Functions / Responsibilities:
- Provide cultural mediation support to the Territorial Labour Inspectorates’ activities aimed at fighting migrants’ labour exploitation during labour inspections and information sessions in an impartial manner.
- Support the provision of general information on national laws and administrative procedures related to recruitment, irregular work, labour exploitation and trafficking in persons, assisting the project staff.
- Contribute to awareness-raising activities on protection mechanisms for victims of labour exploitation and/or trafficking.
- Assist inspection taskforces by accompanying teams to different sites within the area of competence, facilitating communication with migrants.
- Provide language support during outreach activities, inspections, and meetings, maintaining impartiality.
- Perform any other related clerical duties as may be assigned.
Potential interview questions
| Describe a situation where you helped resolve a language barrier with migrants. | The interviewer wants to understand your experience in providing language support. | Share a specific example demonstrating your ability to facilitate communication and understanding. |
| How do you ensure cultural sensitivity while providing support to migrants? | This assesses your awareness and application of cultural mediation principles. | Pro members can see the explanation. |
| Can you give an example of how you have handled administrative tasks under pressure? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to foster effective teamwork in diverse environments? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay organized when managing detailed clerical work? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with victims of labor exploitation or human trafficking? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to adapt your communication style for different audiences. | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you might assist during a labor inspection involving migrants. | Pro members can see the explanation. | Pro members can see the explanation. |