Project Advisor

Provide advisory support for health governance initiatives and laboratory quality management

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Application deadline 1 year ago: Wednesday 2 Apr 2025 at 00:00 UTC

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Overview

Provide advisory support for health governance initiatives and laboratory quality management

You have:

  • Minimum 15 years of experience in data analysis, laboratory management, and training, as well as quality management for laboratory.
  • Strong understanding of ISO accreditation is required, familiarity with ISO 17043 would be a strong asset.
  • Proficiency in Ms. Office Suite (Word, Excel, PowerPoint, Outlook), conference meeting applications (Zoom, G-meet, or Ms. Team), and Google applications (G-Form, G-sheet, G-doc, etc).
  • Excellent ability to understand and effectively use information/data, having database and data analysis skills.
  • Demonstrate good analytical and problem-solving skills.
  • Excellent interpersonal and communication skills (written and verbal).

Contract

This is a UNV National Expert contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Expert contracts.

UNDP Indonesia and the Ministry of Health have been working together in a long-term partnership on health governance that is aimed at narrowing health development gaps and meeting the SDGs commitments. This partnership has been expanded with the implementation of activities under the 2020-2025 Health Governance Initiative (HEART). HEART Programmes focus on the support to strengthen Indonesia's health system capacity through policy advocacy, evidence-based generation intervention, technical assistance, and partnerships by adoptions of information technology advancement with a total program budget of approximately USD 70 million.

The HEART Programme will have two outputs: (i) By 2025, strengthened national policy and institutional environment that is governing access to affordable medicines through evidence based and multisector collaborations. (ii) By 2025, the performance of national programmes is improved and positively impacts the coverage and the sustainability of service delivery and the health system better integrate environmental concerns in waste management practices to mitigate or limit its impact on environment(s) and prevent and reduce diseases related to climate change.

One of HEART Programme effort is to be involved in supporting the ILI SARI (Influenza Like Illness Severe Acute Respiratory Infections) surveillance. The ILI SARI is an initiative that aims to identify illnesses as the earliest as possible to allow minimum treatment costs and impact nationwide. The National Influenza Centre (NIC) in coordination with Health Surveillance Quarantine Laboratory is the primary partner in the initiative which supervises laboratories around the country.

This UNV assignment is part of the Health Governance Initiative (HEART) Programme for ILISARI specifically for BB Biokes Laboratory.

This Project Advisor position will provide advisory and technical support to the National Influenza Centre (NIC) in preparing ISO accreditation and managing the internal quality management of the laboratory activities.

Under the supervision of the Advisor for Health Governance Initiative Cluster, the UN Volunteer will undertake the following tasks: 1. Provision of high-quality advisory to support the implementation of National Influenza Centre laboratory activities on accreditation and quality management. • Lead the preparation of ISO 17043 accreditation documents, ensure the documentation and development of required documents to support ISO 17043 accreditation. • Lead verification of documents to ensure that all documents being submitted are in line with ISO 17043 accreditation regulations. • Ensure impartiality and confidentiality of documents in accordance with ISO 17043. • Involve and provide technical advice on the design and development of proficiency testing schemes, ensure they are appropriate for the intended purpose and meet the requirements of ISO 17043. • Ensure that proficiency testing activities and documentation have been evaluated through internal audits in accordance with ISO 19011. • Provide technical assistance related to internal audits and documentation to verify the compliance with ISO 17043 standards. • Provide advisory support and guidance through effective communication and collaboration with participating laboratories, including effective coordination with the accreditation body. • Technical support on the review and revision of accreditation documents to maintain high-quality documentation for ISO 17043 accreditation. • Confirms structural requirements including legality, organizational and management structure, responsibility and authority, conduct of proficiency tests and communication effectiveness in conformity with ISO 17043 requirements.

  1. Ensure quality management exercise and improve the implementation of activities from the quality management side. • Monitor the resource requirements related to personnel competence, facilities and environmental conditions, proficiency test panels, as well as external providers of products and services in comply with the ISO 17043 requirements. • Guide the process of control and evaluation on proficiency tests that have been conducted in accordance with ISO 17043 documentation. • Provide advisory for management review to support the implementation and maintenance of internal quality management system for ISO 17043 accreditation. • Ensure the monitoring of quality management system documents including records, risk control measures and corrective actions can be carried out properly in accordance with ISO 17043 implementation guidance. • Provide technical advisory to the development of policies and procedures related to proficiency testing and quality management, ensure fully integrate quality management aspect in all activity implementation. • Provide support in improving the National Influenza Centre’s capacity to maintain quality management and prepare ISO accreditation including assisting in intensive coaching on document development and recording, ensuring it is carried out as a process of obtaining ISO 17043 accreditation.

  2. Provision of technical support on analysis and reporting related to National Influenza Centre activities. • Provide technical analysis on PT data using statistical tools (including calculating performance scores and identifying outliers), as well as prepare necessary analysis reports needed in compliance with ISO 13528. • Provide analysis, summaries, and presented basic information/data on specific activities and/or related topics/issues as required.

  3. The incumbent of the position should contribute to avoiding any kind of discriminatory behaviour including gender discrimination and ensuring that: • Human rights and gender equality are prioritized as an ethical principle within all actions. • Activities are designed and implemented in accordance with the “Social and Environmental Standards of UNDP”. • Any kind of diversity based on ethnicity, age, sexual orientation, disability, religion, class, or gender is respected within all implementations including data production. • Differentiated needs of women and men are considered. • An inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created. • Necessary arrangements to provide gender parity within all committees, meetings, training, etc. introduced.

Accountability, Commitment and Motivation, Commitment to Continuous Learning, Communication, Knowledge Sharing, Managing Performance, Planning and Organizing, Professionalism, Working in Teams

Demonstrated interest and/or experience in health and/or logistics area. • Minimum 15 years of experience in data analysis, laboratory management, and training, as well as quality management for laboratory; familiar with international proficiency testing schemes would be a strong added value. • Demonstrates mastery of proficiency testing principles and methodologies, including scheme design, statistical analysis, performance evaluation, and interpretation of results. • Solid skill in data analysis mechanisms and tools with excellent experience in research and/or monitoring evaluation on health/disease-related issues. • Strong understanding of ISO accreditation is required, familiarity with ISO 17043 would be a strong asset. • Experience in working collaboratively with a range of partners, and authorities at different levels is an asset. Experience working with government partners, especially the Ministry of Health will be considered as added value. • Proficiency in Ms. Office Suite (Word, Excel, PowerPoint, Outlook), conference meeting applications (Zoom, G-meet, or Ms. Team), and Google applications (G-Form, G-sheet, G-doc, etc). • Excellent ability to understand and effectively use information/data, having database and data analysis skills. • Self-motivated with strong time management skills and ability to work under tight deadlines. Attention to detail and accuracy, as well as perseverance with due diligence. • Demonstrate good analytical and problem-solving skills. • Excellent interpersonal and communication skills (written and verbal); culturally and socially sensitive; ability to work and adapt professionally and effectively in a challenging and dynamic environment. • Have affinity with or interest in health issues, volunteerism as a mechanism for durable development, and the UN System.

The position will be based in Jakarta, home to the UNDP Country Office. The cost of living is considered moderate. Basic living needs such as staple foods and household supplies, accommodation, banking facilities, medical facilities, and telecommunications/internet services are readily available. Jakarta offers various housing options. The city is known for heavy traffic congestion, but the Mass Rapid Transit (MRT), Light Rail Transit (LRT), and TransJakarta buses, along with ride-hailing services, provide effective travel solutions. Most areas are generally safe, but standard precautions against petty crime are recommended.

Specifically, the UN Volunteer will be day-to-day working in the Ministry of Health Office which is accessible through many transportation choices. Work is performed in the normal working environment.

Potential interview questions

Can you describe a successful project you led in quality management? This question assesses your project management and leadership skills. Detail your role, the challenges faced, and the outcomes of the project.
How do you ensure compliance with ISO standards in your work? The interviewer wants to know your familiarity with ISO and your approach to compliance. Pro members can see the explanation.
What strategies do you use for data analysis in health management? Pro members can see the explanation. Pro members can see the explanation.
Describe an experience where you collaborated with multiple stakeholders. Pro members can see the explanation. Pro members can see the explanation.
How do you handle tight deadlines while ensuring quality work? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: unv.org