Programme Policy Officer (Head of IDM Digital Solutions) NOC - Kabul

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability.

JOB DETAILS

Job Title: Programme Policy Officer (Head of IDM Digital Solutions) Grade: NOC Type of contract: Fixed Term Duration: 12 Months (Extendable) Duty Station: Kabul Vacancy Number: 831211 Date of Publication: 18 Jan 2024 Deadline of Application: 01 Feb 2024

ABOUT WFP

The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

ORGANIZATIONAL CONTEXT

The hunger crisis in Afghanistan is unfolding at a rapid pace, with 15 million of population now facing acute food insecurity. Work opportunities are shrinking, with most households now reporting just one day of work per week. This comes on top of the worst drought in years, which is especially concerning for the 85 percent of the population who rely on agriculture for livelihoods.

Preventing and mitigating a drastic increase in hunger and malnutrition is the aim of WFP in Afghanistan which can only be achieved through the scaled up and sustained complementary food security and nutrition interventions, combined with a scale-up of resilience interventions to safeguard gains. WFP has embarked on a significant month-on-month scale-up of its crisis response and resilience programmes across the country, ensuring that the programme is delivered at the right scale and time, targeted to the right areas. WFP is also actively following up on evolving trends to pre-empt hotspots, while guaranteeing quality and maximum impact of the programme through the monitoring of these hotspots to be able to support continued donor advocacy.

JOB PURPOSE

Reporting to the Head of Operations Support, the purpose of this assignment is to lead and manage WFP Afghanistan’s digital delivery solutions, identity management (IDM) and contribute to effective, efficient, and transparent programme delivery. The incumbent will be leading the SCOPE team based in the Country Office and providing regular support to Field offices.

KEY ACCOUNTABILITIES (not all-inclusive)

Based in the CO, the Programme Policy Officer will be leading the SCOPE team in providing a strategic vision to the overall implementation of SCOPE digital delivery solutions. Business needs analysis, standardization of processes for increased efficiencies and close coordination with the field office are among the key responsibilities.

Key responsibilities include but not limited to:

• Develop and implement strategic plan for digitalization of assistance for the Country Office incorporating assurance standards.
• Initiate, lead and manage WFP Afghanistan’s digital delivery solutions for enhanced programme delivery including the expansion of SCOPE to cover all the modalities, Secure Data transfers solutions, and Integration with SugarCRM.
• Lead and manage the implementation of SCOPE in Afghanistan and ensure its institutionalization in WFP’s programmes including cash-based transfers, in-kind and commodity vouchers to cover all the modalities entirely.
• Support the development of functional work plans, ensuring compliance with wider WFP policies, standards, and strategies; and continuously improve guidelines, Standard Operating Procedures, processes and procedures of business relationship management and Business Analysis
• Develop operational partnerships and maintain established strategic partnerships around the use of SCOPE by external partners including UN agencies and identify opportunities for collaborative approaches and initiatives.
• Contribute to the discussions around social protection programmes and collaborate efforts towards creation of a social registry of vulnerable population with other stakeholders.
• Regularly perform data analysis for the purposes of supporting programme implementation and informed decision making.
• Closely work with CO Protection to ensure personal data protection and privacy of personal information of beneficiaries that shall include rollout of secure means of PII sharing, data minimization and awareness trainings to CPs and Area Offices around handling PII according to WFP’s guide to personal data protection and privacy.
• Active coordination with Digital Delivery Solutions team of regional bureau and HQ as well as SCOPE service desk for troubleshooting and resolving issues.
• Lead and support the team to manage deduplication across modalities and maintain a duplication rate of below 5%.
• Provide regular support to field offices on registrations, deduplication, and transfers management and ensuring quarterly visits to field offices.
• Support field offices, cooperating partners and financial services providers in terms of capacity building around the use of SCOPE, quality data collection and compliance with WFP standard operating procedures.
• Develop and implement unit succession planning to enhance the capacity of the team and as a preparedness measure to ensure business continuity in instances of staff turnover.

STANDARD MINIMUM QUALIFICATIONS

Education:

• Advanced university degree in the fields of international development, public administration, business administration or any other relevant field.
• Or first university degree with additional specialized training and additional two years of most related professional work experience.

Minimum Work Experience:

• At least 5 years of continuously progressive experience in the field of international development, humanitarian assistance, project management

Desirable Work Experience:

• Has experience in planning and rollout of digital solutions.
• Has substantial experience in data analysis, project management, business management, and business modelling.
• Has substantial professional experience of producing comprehensive standard operating procedures, and project documents, and implementation plans.
• Has led a large team to ensure the effective delivery of objectives.
• Substantial experience with data visualization tools (Tableau, Power BI).

Knowledge & Skills:

• Possession of combination of broad business skills coupled with familiarity with management information systems.
• Advanced computer skills in Word processing, Excel, PowerPoint, typing English/Pashto/Dari.

Languages:

• Ability to write and speak in English, as well as Pashto and Dari.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted. We want to ensure the recruitment process is fully accessible. Please contact us at [email protected] to advise us of any accessibility needs you may have.

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.