Programme Officer

Volunteering Admin Programme & Policy

Overview

Support program monitoring and coordination aligned with the NSSS Action Plan.

You have:

• A minimum of 2 years of experience working with UN organizations and collaborating closely with government ministries/divisions.
• Proficiency in using data analysis and visualization tools like Excel, STATA, Power BI, Adobe XD, Photoshop, and Illustrator.
• Strong skills in maintaining and upgrading digital dashboards and websites.
• Ability to coordinate and facilitate inter-ministerial meetings, workshops, and events.
• Expertise in developing clear, accessible, and engaging knowledge products.
• Skilled in managing digital outreach efforts, including social media and public platform content.

Contract

This is a UNV National Expert contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Expert contracts.

The SSPS Programme, an initiative of the Cabinet Division and the General Economics Division (GED), Bangladesh Planning Commission, Government of Bangladesh. It responds to a need to reconfigure the existing social protection system. The programme will provide technical assistance, bring global expertise and meet major investment requirements to enable the GoB to roll out a fully functional system in line with the National Social Security Strategy (NSSS) and its Action Plan. It will draw on the NSSS, which provides a functional entry point for effecting changes in the wider social protection system via better governance and oversight of the system.

The first component of the Programme is the improvement of governance of social protection by helping to build coordination, M&E and reporting functions. It will also strengthen research and analysis capacities in order to build a more effective evidence base for effective policy development. The second component of the programme is to strengthen Social Protection System, with the purpose of developing a modern social protection infrastructure capable of supporting a nationally integrated delivery system for reliable, transparent and developmental GoB social transfers and promote linkages to ensure effective coordination. The two SPPS components will function alongside a piloting delivery component that will enable testing and learning and inform social protection strategy and policy through field-based evidence.

The Government of Bangladesh, through the National Social Security Strategy (NSSS), aims to reduce poverty and vulnerability by investing in human resource development, with particular emphasis on the life-cycle approach to social protection. The SSPS Programme is seeking a qualified National UN Volunteer (NUNV) Programme Officer to support programme monitoring, facilitation of the website management, data and document management, technical coordination, and administrative facilitation aligned with the NSSS Action Plan.

The NUNV Programme Officer will play a pivotal role in providing assistance to the Cabinet Division enhancing collaboration across government ministries, supporting documentation, reporting on social protection governance, and web-based management system.

Under the direct supervision of the National Project Manager, SPPS Programme, the NUNV Programme Officer will undertake the following responsibilities:

• Managing e-filling/archiving of SSPS Programme-related files and documents.

• Leading data-driven insights for policy planning by analyzing and visualizing financial and socio-economic data using tools such as Excel and STATA, to support the progress tracking of the NSSS Action Plan and provide evidence-based recommendations for social protection strategies.

• Maintain and upgrade digital dashboards and websites, including the Cabinet Division’s social protection portal, ensuring real-time data integration, user-friendly design, and alignment with reporting requirements and stakeholder needs.

• Coordinate inter-ministerial meetings, workshops, and APA-related events, providing logistical and technical support while facilitating collaboration between government counterparts, development partners, and SPPS stakeholders.

• Prepare meeting minutes, running commentary, and support the preparation of project reports.

• Develop and disseminate user-friendly knowledge products, such as infographics, newsletters, policy briefs, and multimedia content, translating complex financial and policy data into clear, engaging formats for diverse audiences.

• Manage stakeholder databases and digital outreach, ensuring timely communication, accurate record-keeping, and increased engagement across ministries and platforms—including social media—using a consistent content strategy.

• Engage in digital communication and outreach, managing content for social media and public platforms to increase awareness of social protection initiatives, while ensuring accuracy, inclusivity, and alignment with SPPS objectives.

• Provide IT and administrative support, including procurement, troubleshooting, and content security ensuring smooth project delivery and compliance.

• Maintaining liaison with the Cabinet Division, the Project Director’s office, and other SSPS Programme offices.

• Accountability • Adaptability and Flexibility • Commitment and Motivation • Communication • Creativity • Ethics and Values • Integrity • Planning and Organizing • Professionalism • Respect for Diversity • Working in Teams

• Proficiency in using data analysis and visualization tools like Excel, and UI UX Designer i.e., Adobe XD, Photoshop, and Illustrator, website and APP's Interface, Power BI to interpret complex socio-economic and national budget data, enabling informed policy planning and decision-making.
• Strong skills in maintaining and upgrading digital dashboards and websites, ensuring seamless integration of real-time data and a user-friendly interface that meets both technical and stakeholder requirements. • Ability to coordinate and facilitate inter-ministerial meetings, workshops, and events, ensuring smooth logistical and technical support, and fostering collaboration among diverse stakeholders, including government, development partners, and others. • Expertise in developing clear, accessible, and engaging knowledge products (infographics, newsletters, policy briefs, multimedia content) to translate complex data into user-friendly formats for various audiences. • Skilled in managing digital outreach efforts, including social media and public platform content, as well as providing IT and administrative support, ensuring smooth project delivery, accurate record-keeping, and content security. • A minimum of 2 years of experience working with UN organizations and collaborating closely with government ministries/divisions.

Dhaka is located in central Bangladesh along the Buriganga River. Not only is it the capital city, but it is also the largest in the country. It is the centre of political, cultural, and economic life in Bangladesh. The official language is Bengali, while English is the working language of UN Agencies. In recent decades, Dhaka has seen the modernization of services, communications, and public works. The city is attracting large foreign investments and greater volumes of commerce and trade. It is also experiencing an increasing influx of people from across the nation; this has reportedly made Dhaka one of the fastest-growing cities in the world. Good English-speaking medical, dental services, and educational centres are available for internationals. Dhaka is connected to other cities by rail, road, and by air and internationals can move easily from one city to another.

Dhaka has venerable green spaces, including many gardens and parks, historical places, and nice restaurants. The weather is tropical - hot and very humid during the summer monsoon season (April-September) and drier and cooler in the winter (October-March).

Historically, Bangladesh has been a safe country for internationals so far. While Dhaka is not categorized as a hardship station, the volunteer should be prepared for limitations in freedom of movement on foot, by public transport, and to certain locations.

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Potential interview questions

Added 20 days ago - Updated 6 days ago - Source: unv.org