Programme Officer
Coordinate programmatic approaches and support implementation of protection strategies
Overview
Coordinate programmatic approaches and support implementation of protection strategies
You have:
- 6 years relevant experience with Undergraduate degree
- 5 years relevant experience with Graduate degree
- 4 years relevant experience with Doctorate degree
- Knowledge of English and UN working language of the duty station
- Solid experience with COMPASS and PROMS
- Demonstrated experience in coordination within an inter-agency context
Only candidates who are not nationals of the country of assignment are eligible to apply to this position
Hardship Level
H (no hardship)Family Type
FamilyResidential location (if applicable)
Grade
PR3Staff Member / Affiliate Type
Professional### * Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
Reason
Regular > Regular AssignmentRemote work accepted
NoTarget Start Date
2024-04-01Job Posting End Date
February 14, 2024Standard Job Description
Programme Officer
Organizational Setting and Work Relationships The Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR's Programme Manual (Chapter IV), UNHCR's corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance. The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR's Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Support in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning. - Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities. - Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps. - Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions. - Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. - Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern. - Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others. - Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices. - Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes. - Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities. - Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications Education & Professional Work Experience For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.
Field(s) of Education Economics, Business Administration, Social Sciences or other relevant field.
Essential Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting.
Desirable Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities.
Functional Skills PG-Programme Management (programme cycles and reporting standards) PG-Results-Based Management PG-UNHCR's Programmes (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The incumbent should have a solid technical programme and/or resource management profile, with proven practical UNHCR experience in programme management. S/he should have solid knowledge of the policies, procedures and tools relevant to resource allocation and management and be fully conversant with the operations cycle (Plan, Get, Show) and Results-Based Management. S/he should possess in-depth knowledge and hands-on experience of partnership management in UNHCR. Solid experience with COMPASS and PROMS is essential. S/he should also have experience in coaching and delivering programme management training.
S/he will need to work with MFT colleagues and results managers across the Division, coordinating and guiding processes through the various stages of the operations cycle, which requires excellent teamwork and communication skills. S/he will also be expected to advise colleagues on direct implementation activities, thus strong knowledge of procurement policies and procedures is required. Multi-functional knowledge across the areas covered by RMU (programme, project control, procurement, finance, administration) is a distinct advantage.
The incumbent should have strong analytical skills and be versed in consolidating, interpreting and analyzing data to inform decision-making by senior management. S/he is expected to be proactive, forward-planning and solutions-oriented. S/he should be able to meet multiple requests within deadlines and deliver in an organized and structured manner. Attention to detail is also important in this line of work. In addition, good drafting skills, coupled with an excellent command of the written and oral English language, are essential.
Ideally, the incumbent should have previous working experience in both HQ and field operations. Knowledge of the French language is an asset.Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
The Programme Officer will report to the Senior Resource Manager in the Resource Management Unit (RMU) of the Division of Resilience and Solutions (DRS).
RMU administers close to 150 staff and affiliate personnel and manages an annual OL budget of some USD 65 million, most of which is funded by earmarked contributions. It also manages some 15 Partnership Agreements with NGOs and UN agencies and a considerable amount of procurement activities. This is therefore a key position, in a small RMU team that shoulders significant responsibility. The incumbent will need to manage resources for OPS and ABOD and will play a central role in supporting and guiding a diverse multi-functional team (MFT), working with colleagues who are not always familiar with programme or resource management matters and need to be guided.
As a result of the realignment and rationalization process, this will become the only programme management position in the entire Division. It will supervise a couple of G positions covering other areas of resource management.
Living and Working Conditions:
Geneva is a HQ duty station offering high standard living conditions with a relatively high cost of living. Switzerland is in general a safe place with very little crime.
Staff members assigned to Geneva have also been granted the opportunity to reside in neighbouring France on the understanding that the preconditions to acquiring a French residency permit are respected.
Medical care is up to international standards. Under the Swiss Federal Health Insurance Act health insurance coverage is compulsory for all persons domiciled in Switzerland within three months of taking up residence or being born in the country. International staff members and their family members holding a Carte de legitimation or an attestation delivered by the Swiss Federal Department of Foreign Affairs are exempt from this compulsory insurance provided that they are covered by another health insurance scheme (i.e. UNSMIS).
With regard to educational facilities in the Geneva area, international schools (La Grande Boissière, Châtaigneraie and Pregny) have difficulties to find places for new admissions. It is therefore advisable to make requests for admission for children as early as possible. For more information on this subject, staff can contact the Association Genevoise des écoles privées in Geneva (www.agep.ch), tel: (+41 22 735 7671).
Additional Qualifications
Skills
Education
Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Social ScienceCertifications
HCR Learning Program - UNHCRWork Experience
Competencies
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaborationUNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Add. 3 to Bi-annual Compendium 2023 - Part BAdditional Information
Functional clearance
This position doesn't require a functional clearance
Potential interview questions
| Can you describe a situation where you had to manage a diverse team to achieve a common goal? | This question assesses your team management and leadership skills. | Discuss your approach to fostering collaboration and how you handled challenges. |
| How do you ensure compliance with program guidelines and standards? | The interviewer wants to know about your attention to detail and adherence to protocols. | Pro members can see the explanation. |
| Describe a time when you identified a gap in a project's execution. What were the consequences? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you had to negotiate with stakeholders. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to ensure stakeholder engagement throughout the project lifecycle? | Pro members can see the explanation. | Pro members can see the explanation. |