Programme Management Assistant

Volunteering Programme & Policy Admin

Overview

Provide administrative and technical support for corporate services

You have:

• At least 2 years of experience using Confluence, Moodle, and video conferencing tools such as Zoom, MS Teams, and Webex.
• At least one year of work experience with International Organizations or United Nations in administrative support or a similar function is required.
• At least one year of experience in platforms such as Microsoft M365, Teams/SharePoint, Power BI, Excel are required.
• Experience in software application user support, knowledge and training materials development.
• Excellent oral and written skills; excellent drafting, formulation, and reporting skills.
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of clients.
• Ability to work and adapt professionally and effectively in a challenging environment.
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
• Have affinity with or interest in digital environmental sustainability, volunteerism as a mechanism for durable development, and the UN system.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

UN Environment is the United Nations systems designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. This assignment is in the UN Environment’s Corporate Services Division, at the Nairobi duty station. The Enterprise Solutions Section in the of Corporate Services Division is mandated to enable efficient programme delivery through the use of ICT standards, digital solutions and overall business process automation supporting the organization’s programme of work. It undertakes a wide range of services, activities and projects. It works closely with clients throughout the project life cycle to tailor the services to their needs ensuring that the solution meets the required objectives from a specification, resource and time perspective.

Corporate Services Division safeguards UNEP’s corporate interests by providing it with tools and plans for efficient and effective management and by managing its exposure to risk. It does so in line with the core values of the United Nations as well as all other relevant rules, regulations and accountability requirements.

Under the direct supervision of the Chief of Enterprise Solutions Section / Corporate Services Division, the UN Volunteer will take the following tasks:

1.Administrative assistance

•Compiles, summarizes, and presents basic information/data on specific programmes /project and related topics or issues. •Assists in reviewing project documents, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies. •Follows-up on administrative tasks such as obtaining necessary clearances, process and follow-up on administrative actions in consultation with the supervisor. •Provides administrative assistance with iNeed Service requests. •Provides assistance with asset and space management as applicable.

2. Technical assistance and troubleshooting

•Assists in supporting use of corporate tools such as MS Teams, Webex, Zoom and MDirector. •Troubleshoots issues with access to relevant platforms in UNEP. •Assist in the analysis of miscellaneous data using such tools as Excel and Power BI. •Assist with user quality assurance and testing for ESS developed applications and portals

3. Perform other tasks as required.

Furthermore, UN Volunteers are required to: •Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day). •Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. •Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities. •Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. •Assist with the UNV Buddy Programme for newly arrived UN Volunteers. •Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Adaptability and flexibility • Professionalism • Technology Awareness

administrative support functions with at least 2 years using Confluence, Moodle, and video conferencing tools such as Zoom, MS Teams, and Webex. •At least one year work experience with International Organizations or United Nations in administrative support or similar function is required.
•At least one year of experience in platforms such as Microsoft M365, Teams/SharePoint, Power BI, Excel are required

Other favorable Skills: •Experience in software application user support, knowledge and training materials development •Excellent oral and written skills; excellent drafting, formulation, reporting skills. •Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of clients. •Ability to work and adapt professionally and effectively in a challenging environment. •Ability to work effectively in a multicultural team of international and national personnel. •Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. •Have affinity with or interest in digital environmental sustainability, volunteerism as a mechanism for durable development, and the UN system.

The Republic of Kenya is an equatorial nation on the coast of East Africa, neighboring Somalia, Ethiopia, Sudan, Uganda, Tanzania, and the Indian Ocean. Kenya has two levels of Government; National Government and 47 sub-national Governments called Counties. Counties are further divided into sub-counties. Kenya is a multi-party state with Executive, Legislative, and Judicial branches. Kenya’s population of more than 40 million is growing at an annual rate of 2.2%. The country’s GNP per capita estimated at purchasing power parity (PPP) is $975, and the GNP is growing at an average rate of 0.1% annually. More than 26% of Kenya’s people live below the international poverty line of $1 per day. Kenya’s main food crops are “maize, wheat, pulses, roots and tubers.” (FAO).

Nairobi is a modern metropolitan city where most basic goods and services, health facilities, public transport, telecommunication and banking services and educational facilities are readily available. The city is widely connected through its main airport, Jomo Kenyatta International Airport and the smaller Wilson Airport. Air transport is also available to many up-country destinations. The city is home to some 3,000 UN personnel mainly attributed to the fact that it serves as the headquarters for both the UN HABITAT and UNEP.

The socio-economic and cultural background of the immediate society the UNV would be living and working in is diverse and prevailing security conditions at the place of assignment is modest. The topographic and climatic features of the assignment location is highland cool and warm tropical climate.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unv.org