Programme Coordination Assistant

Support the Registrar General’s Department in civil registration modernization.

This opening expired 1 month ago. Do not try to apply for this job.

WHO - World Health Organization

Open positions at WHO
Logo of WHO

Application deadline 1 month ago: Thursday 23 Apr 2026 at 00:00 UTC

Open application form

Overview

Support the Registrar General’s Department in civil registration modernization.

You have:

  • Experience in project management and/or coordination.
  • Experience in project coordination with any UN agencies or development partners is an asset.
  • Technical expertise in digital systems and data quality improvements.
  • Strong communication skills.
  • Ability to work in a team and promote cultural differences.

Contract

This is a UNV contract. More about UNV contracts.

The UN Volunteer Specialist will support the Registrar General’s Department in accelerating the digital modernization of civil registration systems and strengthening the implementation of the OneRegistry initiative in collaboration with WHO and UNDP. This assignment contributes to national efforts to improve service delivery, enhance data quality, and promote interoperable digital systems that support evidence-based planning and citizen-centred services. The UN Volunteer Specialist will work closely with government officials, technical teams, WHO and UNDP staff, and other partners to ensure effective coordination, timely implementation, and accurate reporting of programme activities.

Under the overall supervision of the Team Lead for Health Systems at WHO Sri Lanka and the Registrar General, Registrar General’s Department the UN Volunteer Specialist will support the Registrar General’s Department in coordinating and implementing activities related to the modernization of civil registration systems and the OneRegistry initiative. Responsibilities include organizing meetings, preparing documentation, monitoring progress, and facilitating communication in collaboration with WHO, UNDP, government counterparts, technical partners, and other stakeholders.

Scope of work:

The UN Volunteer Specialist will support the following functions:

Implementation and Operational Coordination

• Assist in the day-to-day coordination of programme activities related to the modernization of civil registration systems between WHO, UNDP, and the Registrar General’s Department. • Support follow-up on activity plans, timelines, and deliverables to ensure timely implementation. • Liaise with internal and external stakeholders to facilitate operational processes and address implementation challenges.

Support to Digitalization and Modernization Processes

• Contribute to administrative and technical tasks related to the digital transformation of civil registration processes. • Support documentation, tracking, and consolidation of technical inputs related to system development, workflow redesign, and process improvements. • Assist in coordinating consultations, technical meetings, demonstrations, and capacity-building sessions related to digitalization.

Coordination and Monitoring of OneRegistry Project Activities

• Support the planning, coordination, and monitoring of activities under the OneRegistry initiative. • Facilitate communication with stakeholders, including ministries, development partners, and technical agencies. • Assist in preparing progress updates, monitoring matrices, and briefing materials.

Documentation, Reporting, and Knowledge Management

• Support the preparation of technical notes, meeting minutes, reports, and knowledge products. • Assist in documenting lessons learned, best practices, and capacity-building outcomes. • Contribute inputs to donor reports, programme updates, and presentations as required.

• Technical expertise • Overall attitude at work • Teamwork • Communication • Respecting and promoting individual and cultural differences

Experience in project management and or coordination. Experience in project coordination with any UN agencies or development partners is an asset.

Colombo is situated on the Western Province of Sri Lanka and is the commercial capital of the country. Colombo is located on the west coast of the island and adjacent to the administrative capital, Sri Jayawardenepura, Kotte. The climate is fairly temperate all throughout the year, but humidity is usually high. From March to April the temperature averages around 31 degrees Celsius (88 degrees Fahrenheit). The only major change in the Colombo weather occurs during the monsoon seasons from May to August and October to January when heavy rainfalls occur. Sri Lanka became a member of the United Nations on 14 December 1955. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. https://www.unv.org/

You can check full entitlements at the duty station at https://app.unv.org/calculator The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos

Potential interview questions

How have you contributed to improving service delivery in your previous roles? To assess your understanding of service delivery improvements. Use specific examples that highlight your impact on service delivery.
Describe a time you faced a challenge in coordinating with stakeholders. How did you handle it? To evaluate your stakeholder engagement skills. Pro members can see the explanation.
What experience do you have with digital transformation processes? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you documented lessons learned from a project? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure effective communication among team members and stakeholders? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to monitor project progress and report updates? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience in organizing technical meetings or consultations. Pro members can see the explanation. Pro members can see the explanation.
How do you approach capacity-building within an organization? Pro members can see the explanation. Pro members can see the explanation.
Added 2 months ago - Updated 1 month ago - Source: unv.org