Programme Associate - Capacity Strengthening on Digital Payments - G6

Programme & Policy

Overview

Support and enhance digital payment systems for effective humanitarian assistance

You have:

• Completion of secondary school education. A post-secondary certificate in the related functional area.
• Minimum of 5 years of relevant experience.
• Demonstrated field-based humanitarian/development operational experience in cash based transfers (CBT) required.
• Proven experience with capacity strengthening programming.
• Experience conducting complex data analysis and project management.
• Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station's language, if different.

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY TO WORK AT WFP?

Join us to make a difference!

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

JOB PURPOSE

In response to this large number of Syrian refugees, WFP currently provides general food assistance (GFA) through Cash-based Transfers (CBT) to almost 500,000 UNHCR-registered Syrian and Non-Syrian refugees in Jordan. The implementation of the CBT programming is supported by substantial analytical effort, including regular vulnerability assessments of Syrian refugees, market and financial assessments, cost efficiency and effectiveness analysis, targeting and validation exercises and continued monitoring and evaluation. Strengthening the programme partnerships with the Government of Jordan, local entities and national institutions has also become part integral part of the current and future programme strategy, namely the recently signed partnership with the National Aid Fund (NAF), the largest governmental social safety nets stakeholder in Jordan. This partnership aims at providing Technical Assistance on CBT programming to NAF in view of their ongoing efforts to digitalize their payment system.

CBT Unit requests to hire a Programme Associate responsible for the Capacity Strengthening portfolio. The Staff Member will be responsible to oversee the work on digital payments enrolment, payments systems developments/upgrades, relationships with governmental entities and World Bank, on-the-job training to governmental staff provide advisory support to her/his Supervisor and Country Office Management on CBT programming.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide technical support and assist in the development and implementation of various activities and processes within the area of digital payments, the main area of work. 2. Provide specialized project management support to specific and/or defined programmes to ensure that the various capacity strengthening activities with governmental entities are performed within the established targets following WFP’s policies and procedures. 3. Within the specific area of responsibility, prepare a range of reports and data analysis (e.g. progress reports, lessons learned reports, standard operating procedures, performance, etc.) and highlight trends/issues ensuring deliverables adhere to corporate standards and quality control. 4. Ensure and/or perform accurate, timely recording of data within the specific technical area of work and consistency of information presented to stakeholders. 5. Liaise with internal counterparts to support effective collaboration, implementation and monitoring of ongoing project activities. 6. Coordinate and communicate with service providers, UN Agencies, World Bank and government institutions to perform accurate analyses, to support the policy definition and to ensure efficient delivery of Technical Assistance. 7. Support the capacity building of governmental staff within the specific technical area of digital payments. 8. Devise a range of training and informational material on a need’s basis surrounding payment digitization 9. Act as a point of contact for resolution of a range of operational queries and problems within the specific technical area of responsibility. 10. Ability to trouble shoot any issues that arise within the payments lifecycle and escalate technical issues accordingly. 11. Oversee and/or review the work of other support staff, providing practical advice and guidance, to contribute to delivering objectives to agreed standards and deadlines. 12. Follow standard emergency preparedness practices to ensure WFP is able to quickly respond and deploy needed resources to affected areas at the onset of the crisis. 13. Contribute to Social Protection Technical Assistance’s policy definition.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience:

• Minimum of 5 years of relevant experience. • Demonstrated field-based humanitarian/development operational experience in cash based transfers (CBT) required. • Proven experience with capacity strengthening programming. • Experience conducting complex data analysis and project management. Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Understands basic technical concepts and data and their relevance to digital payments and technical assistance programmes. • Displays capacity to provide inputs into the development, implementation and realignment of high quality capacity strengthening/technical assistance programmes. • Understands and applies basic principles of engagement with government counterparts at the national or local level. • An understanding of the government of Jordan’s social protection policies and their interactions is desirable.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design. Transfer Modalities (Food, Cash, Vouchers) Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation. Broad Knowledge of Specialized Areas Understands basic technical concepts and data and their relevance to food assistance programmes. Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. Strategic Policy Engagement w/Government Understands and applies basic principles of engagement with government counterparts at the national or local level.

TERMS AND CONDITIONS

Applications must be submitted online through WFP e-Recruitment System

• Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment
• External applicants are kindly requested to follow the link: http://www1.wfp.org/careers/job-openings

Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.

• Join WFP to be part of saving lives and changing lives: https://www.youtube.com/watch?v=N4rFCbNDXiw&feature=youtu.behttp://ar.wfp.org/videos/recruitment-video-ar

Only short-listed candidates will be contacted.

DEADLINE FOR APPLICATIONS

14 October 2020

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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Potential interview questions

Added 5 years ago - Updated 1 year ago - Source: wfp.org