Programme Assistant (Volunteer Services) SC5, Cox's Bazar

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Application deadline 2 months ago: Monday 14 Nov 2022 at 19:59 UTC

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Job Title: Programme Assistant (Volunteer Services), Cox's Bazar

Grade: SC 5

Type of Contract: Service Contract

Duration of contract: 1 year, renewable

Vacancy Number: 178024

Date of Publication: 1 November 2022

Deadline of publication: 14 November 2022


No of Position: One (1)

Duty Station: Cox's Bazar

Nationality: Bangladeshi only

Monthly Salary: As per UN salary scale


The Programme Assistant will work under the volunteer services component of the project and will support the implementation of volunteer services activities in the refugee camps to dissuade youths from anti-social activities, including the facilitation of training, awareness, lightwork, gender, and mentorship, etc. This post requires frequent visits to the refugee camps in Ukhia and Teknaf.

KEY ACCOUNTABILITIES (not all-inclusive)

Programme and Operations: Under the overall guidance of the Team Leader, SNSP Project and direct supervision of the National Programme Officer, the post holder will support the implementation and monitoring of activities at a field level. The main duties include; • Assist with monitoring activities at a field level in the assigned camps; both in terms of timely implementation, quality of activities, and compliance of activities. • Work alongside WFP’s Cooperating Partners (CPs) to troubleshoot elements of programme implementation that are not working well and suggest improvements. • Act as a point of contact for the specific activities under the volunteer services at the field level for general operational queries requesting assistance where necessary. Maintain good relationships with all relevant partners and stakeholders, including concerned government authorities in the camps. • Keep updated beneficiaries list and gather field-level information to be used for case studies, and qualitative and quantitative reports. • Review partners’ monthly financial and narrative reports and provide feedback. • Assist the visibility of WFP in the coverage areas and follow it up. • Records keeping including WFP’s relevant policies, directives and guidance, and CPs’ reports. • Ensure gender and protection mainstreaming and other safeguards measures in all programme components, and the presence of a functioning complaint and feedback mechanism. • Any other tasks as assigned by the Supervisor.


EDUCATION: Graduate in the related functional area EXPERIENCE: Minimum of 3 years of experience in humanitarian or development programmes LANGUAGE: Excellent written and oral/communications skills in both English and Bangla. Fluency in Chittagonian/Rohingyan dialect is a strong asset. KNOWLEDGE & SKILLS: • Experience of field monitoring of project implementation and feedback. • Experience organizing and delivering training sessions for project beneficiaries. Experience of organising and delivering ToTs • Willingness and ability to work in difficult environments, under stressful and time-critical circumstances • An understanding of youth programme implementation • Strong diplomatic skills and ability to work collaboratively alongside partners. • Demonstrated openness in sharing information and keeping people informed • Cultural and Gender awareness and sensitivity, including strong understanding of gender and protection mainstreaming in programming. • Familiarity with the context of Cox’s Bazar.


• Regularly visits 31 refugee camps and monitors implementation and prepares field visit reports and follow up • Provide feedback on the quality of implementation and non-compliance issues to the CPs based on the field observation and document them • Collect and consolidate CPs’ queries, and feedback, and report to the team. • Follow-up CPs’ compliance with the WFP’s feedback and report back to the project unit • Stocktake the feedback of beneficiaries and undertake initiatives to resolve issues. • Review partners’ monthly narrative and financial reports and share feedback. • Support visibility of WFP in implementing activities, and organizing meetings, workshops and training. • Archive WFP’s and CPs’ relevant documents including reports, work plans, minutes, guidance notes, photos, and videos, etc. in SharePoint.


The United Nations World Food Programme is a leading organization delivering food assistance and working with communities to improve nutrition and build resilience. We also support governments of developing countries in their efforts to eliminate hunger and malnutrition by addressing the underlying causes and disparities in access to food and good nutrition to ensure that no one is left behind in line with the Agenda 2030, Sustaining Peace and Agenda for Humanity. WFP is particularly focused on Goal 2 (Zero Hunger) and Goal 17 (Partnerships). Delivering on our mandate of Zero Hunger requires us to have a diverse, inclusive and gender-balanced workforce.

For more on WFP and what we do, please go to

The 2020 Nobel Peace Prize awarded to WFP is recognition that ending hunger is a critical first step towards global peace. WFP recognizes that one of the greatest contributions it can make to humanity is to provide a voice to the 690 million hungry people in the world. The Nobel Peace Prize gives us a platform to make their needs heard and to mobilize support for the assistance they need.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP provides life-saving assistance to more than 850,000 Rohingya refugees and over 300,000 most vulnerable households in the local communities. WFP implements a range of programmes including integrated food and nutrition assistance, school feeding activities, emergency preparedness, and tailored livelihoods programme to support the most vulnerable population.

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14 November 2022, Monday


WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

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