Programme Assistant (Operations)
Coordinate specialized and complex processes in support of the Office's work programme.
Overview
Coordinate specialized and complex processes in support of the Office's work programme.
You have:
- Secondary School Education.
- Four years of relevant experience in the provision of programme/projects support services.
- Working knowledge (proficiency - level C) of English.
- Good knowledge of the MS Office applications, Internet and office technology equipment.
- Working knowledge (proficiency - level C) of the local language (Somali).
Organizational Setting
The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.
FAO's commitment to environmental sustainability is integral to our strategic objectives and operations.
The main aim of the FAO country offices, which are headed by an FAO Representative, is to assist governments to develop policies, programmes and projects to achieve food security and to reduce hunger and malnutrition, to help develop the agricultural, fisheries and forestry sectors, and to use their environmental and natural resources in a sustainable manner.
The position is located in the FAO Representation in Mogadishu, Somalia.
Main Purpose
The Programme Assistant (Operations) is responsible for the coordination of specialized and complex processes and activities in support of the delivery of the Office's work programme, planning and budgeting activities. He/she provides procedural guidance to managers and staff in the Office.
Supervision Received/Exercised
The Programme Assistant (Operations) works under the general supervision of one or more professional staff and receives guidance from the Senior Programme Officer (Operations). The incumbent operates independently and takes decisions on work priorities. Supervision received is focused on the quality of work outputs. He/she provides guidance and advice to other programme support staff.
Working Relationships
The Programme Assistant (Operations) works closely with a wide range of colleagues across the Organization, ensuring the consistency and quality of programme/project support services provided by the Office.
Key Functions/Results
• Monitor both Regular Programme and Project budgets, ensuring that funds are properly allocated and reported upon, and take corrective action if required; inform management of any budget issues that may require attention. • Provide support to budget holders in the preparation of the Periodic Budgetary Reports (PBR), the biennial Programme of Work and Budget (PWB) and related work plans for the division as needed. • Prepare project budget revisions in consultation with budget holders. • Support the initiation, administration, and monitoring of Letters of Agreement throughout the project implementation phase • Respond to a variety of routine queries and provide clarifications on programme and project matters; inform management and team members of processes, procedures and timeframes to secure administrative services needed for programme/project execution; initiate correspondence to verify data, obtain additional information on transactions and budgetary matters. • Review data quality and maintain office records and reference files on various subjects; compile and synthesize data from various sources to support financial analyses on programme/project activities; generate periodic or ad-hoc management reports. • Coordinate the full array of administrative and financial actions related to staff management, non-staff support, travel, payments and procurement. • Support the dissemination of project outputs, knowledge products, and communication materials through digital and other media platforms. • Provide procedural guidance to junior Programme Assistants and other staff in the work unit. • Review and make recommendations to improve current programme/project administration procedures and processes. • Perform other functions as required.
Impact Of Work
The incumbent's work impacts directly on the smooth operations and performance of the office's programme/project activities. He/she plays a lead role in the provision of programme support services for successful achievement of the organizational unit's mandate.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
Education: Secondary School Education. Experience: Four years of relevant experience in the provision of programme/projects support services. Languages: Working knowledge (proficiency - level C) of English. IT Skills: Good knowledge of the MS Office applications, Internet and office technology equipment.
Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or valid work permit and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
Competencies
• Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement
Technical Skills
• Very good knowledge of corporate information systems. • Very good knowledge of programme and budget processes and procedures. • Very good knowledge of common administrative and financial rules and regulations. • Very good knowledge of communication and documentation standards.
Desirable Qualifications And Skills
• Working knowledge (proficiency - level C) of the local language (Somali).
Potential interview questions
| Can you describe a time when you had to manage a budget effectively? | This question assesses your budgeting skills and experience in financial management. | Provide a specific example that highlights your budgeting experience and the outcomes of your management. |
| How do you ensure accuracy in reports and documentation? | The interviewer wants to understand your attention to detail and processes for maintaining accuracy. | Pro members can see the explanation. |
| Can you give an example of a successful team project you were involved in? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to respond to multiple queries from different stakeholders. | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you take to improve administrative processes? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you maintain confidentiality while handling sensitive information? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time you had to work independently without much supervision. | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools or methods do you use to synthesize data for reporting? | Pro members can see the explanation. | Pro members can see the explanation. |