Programme Assistant III (Basic Needs)

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ID Travel; Indonesia

Application deadline 1 year ago: Saturday 27 Aug 2022 at 00:01 UTC

  • Reference No. : SVN/ID10/2022/050
  • Position title : Programme Assistant III (Basic Needs)
  • Duty Station : Makassar
  • Organization unit : Refugee Care
  • Type of Appointment : Special short-term contract
  • Report to : National Programme Officer
  • Closing date : 26 August 2022

The Migrant Assistance Unit contributes to the increased protection of vulnerable subgroups of displaced persons, such as refugees and asylum seekers, unaccompanied migrant children (UMCs), victims of sexual and gender-based violence, pregnant women, and the elderly, among others, through the establishment of referral mechanisms involving the active participation of specialized state and non-state service providers. Under direct supervision of the National Programme Officer, and the overall supervision of the Programme Coordinator, the incumbent will be responsible for overseeing and coordinating the provision of access to basic needs, movement support and AVRR services for refuges under IOM care. This includes secure accommodation, distribution of monthly allowance, local transfers, resettlement and Assisted Voluntary Return (AVR) services.

Required Qualifications and Experience


  • University degree in the relevant field of expertise (Psychology, Social Science, Counselling, Management, Economic or Arabic/Farsi Language or any Social Science) with 4 (four) years of relevant working experience, or;
  • Completed High School degree from an accredited academic institution, with 6 (six) years of relevant professional experience


  • Indonesia National with good knowledge of, and experience in project implementation and managing the administration and operational;
  • Experience in the provision of community-based training activities;
  • Proven ability and experience in liaising with the UN, Government Departments/Authorities and other

International organizations;

  • Working knowledge of IOM procurement, admin and finance rules;
  • Have working experience in any of these fields, particularly in dealing with migrants, refugees/asylum seekers, livelihoods projects or community development projects, direct beneficiaries and/or training.


  • Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights-based approaches;
  • Good communication skills, personal commitment, efficiency, flexibility, drive for results, respect for diversity and creative thinking;
  • Good interpersonal skills, high loyalty, ability to work in a multi-cultural environment and good working in a team;
  • Knowledge in assisting emergency operations activities;
  • Proficient in computer applications.


Fluency in English and Bahasa Indonesia, both written and spoken.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core competency - behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of Education certificate and security clearances.

IOM applies local United Nations Salary Scale.

How to apply:

Interested candidates are invited to submit their applications in ENGLISH, with:

  • a) Cover letter, clearly specify suitability and availability date,
  • b) Complete the Personal History Form which can be downloaded at the following link :
  • c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).

Please submit your application through by email to [email protected], indicating the reference code above (SVN/ID10/2022/050) as subject. The deadline for applications is 26 August 2022. Candidates applying for this vacancy are required to declare whether they have relatives already working for IOM.

Added 1 year ago - Updated 1 year ago