Programme Assistant (CASH), GS5, Tripoli Lebanon, PN 117077, Fixed Term Appointment

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 3,636 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, CASH

The Programme Assistant at the G-5 level is to work in UNICEF office in Tripoli, under North & Akkar Field office to implement Cash Assistance Pogramme under the close supervision and guidance of the supervisor.

The Programme Assistant purpose is to manage, in the assigned areas, the joint planning, implementation and management of the UNICEF social assistance programmes, mainly the new “Haddi” social assistance programme and Reaching school programme, as well as any other cash-based programs UNICEF undertakes. The incumbent should ensure the achievement of the expected results in the areas of intervention, the communication and monitoring of the relevant UNICEF Partners and represent UNICEF in the relevant Inter-Agency sector forums.

The Programme assistant (Operational cash-based) will coordinate and ensure operations on the field are implemented in diligent manner.

Under the guidance of the Local Governance Officer (supervisor), national-level Cash Operational Programme Officer (Implementation), and the Education Specialist, the Programme assistant will be fully integrated with the existing UNICEF Team at the Field Office level, and also act as focal points between, WFP and UNHCR Regional Offices, implementation partners, and UNICEF Programme teams as well as engage in problem-solving, and reporting field trends and challenges to ensure implementation runs smoothly.

How can you make a difference?

• Facilitate the technical working relationship with UNICEF partners, UNHCR and WFP in the field, and other UNICEF Field Office staff.
• Monitor the work of implementing partners in the field on an ongoing basis including collecting feedback from beneficiaries.
• Provide feedback from the field for improvement of the technical design of the program, based on its changing and emerging needs to the Chief of Field Office and Programme Specialist (Local Governance).
• Cover Card and PIN Distribution, Payments etc. in his/her Governorate for the cash programmes. Represent UNICEF at distribution sites, ensuring visibility of the organization and responding to beneficiaries’ requests and questions at the helpdesk.
• Conducs ongoing progress tracking (implementation of core processes of the program as they happen, in order to understand day-to-day performance against implementation targets) and to identify and resolve operational bottlenecks/challenges) at the Governorate level, reporting any bottlenecks or delays to the Programme Specialist (Local Governance), Cash Operational Programme Officer and Education Specialist in a timely manner.
• Conduct ongoing operations analysis (analysis of program performance over the medium term in order to identify areas with poor performance, or processes in which all areas are performing below expectations and which therefore represent operational bottlenecks, and identifying solutions such as design improvements, additional trainings or technical support, etc. or track and report best performances and practices) at the Governorate level, reporting any bottlenecks or delays to the Programme Specialist (Local Governance) Cash Operational Programme Officer, and Education Specialist in a timely fashion.
• Enter and solve complaints and updates received from beneficiaries into the MIS through the call center or from other agencies daily
• Monitor the referrals trends from UNICEF partners through the RIMS system.
• Monitor and analyse the activity of the cash programmes call center from a quantitative and qualitative perspective and reports to the Programme Specialist (Local Governance), Cash Operational Programme Officer and Cash Porgramme Specialist.
• Provide effective technical support to the cash programme call center’s agents and conduct regular HACT visits to ensure good understanding of the UNICEF cash programmes along with analyzing the effectiveness of the communication lines put in place.
• Highlight and report challenges and bottlenecks faced by the cash programmes call center operators and support the Cash Operational Programme Officer in finding practical and pragmatic solutions for improvement.
• Attend relevant sector working group meetings at the regional level and provide updates to the Programme Specialist (Local Governance) and the Cash Operational Programme Officer regularly
• Support the field teams in the initiation and the review of follow up of partnership agreement
• Contribute to the overall local field-based programming and implementation.

To qualify as an advocate for every child you will have...

• Secondary education is required, supplemented by university courses in Business Administration or any other related field.
• A minimum of 5 years of relevant experience in in cash assistance programme is required.
• At least 2 years’ experience working in the direct implementation of medium-scale (10 000+ beneficiaries) poverty reduction programs based around a regular operational cycle is required.
• Previous experience working closely with a government ministry or agency is preferred.
• Experience in humanitarian programming is an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are...

Core competencies

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with Others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to Achieve Impactful Results (1)
• Manages Ambiguity and Complexity (1)

Functional Competencies:

• Analyzing (1)
• Learning & Researching (1)
• Planning and organizing (1)
• Following Instructions and Procedures (1)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/ assessment within the scope of child safeguarding as appropriate.