Programme Assistant (CASH), GS5, Beirut, Lebanon

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 3,636 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Support…

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

The Programme Assistant at the G-5 level is to work in UNICEF office in Beirut, under Central and South Field Office to implement Cash Assistance Pogramme Under the close supervision and guidance of the supervisor.

Summary of key functions/accountabilities:

• Facilitates the technical working relationship with UNICEF partners, UNHCR and WFP in the field, and other UNICEF Field Office staff.
• Monitors the work of implementing partners in the field on an ongoing basis.
• Provides feedback from the field for improvement of the technical design of the program, based on its changing and emerging needs to the Chief of Field Office and Programme Specialist (Local Governance).
• Cover Card and PIN Distribution, Payments, etc. in his/her Governorate for the cash programmes. Represents UNICEF at distribution sites, ensuring visibility of the organization and responding to beneficiaries’ requests and questions at the helpdesk.
• Conducts ongoing progress tracking (implementation of core processes of the program as they happen, in order to understand day-to-day performance against implementation targets) and to identify and resolve operational bottlenecks/challenges) at the Governorate level, reporting any bottlenecks or delays to the Programme Specialist (Local Governance), Cash Operational Programme Officer and Education Specialist in a timely manner.
• Conducts ongoing operations analysis (analysis of program performance over the medium term in order to identify areas with poor performance, or processes in which all areas are performing below expectations and which therefore represent operational bottlenecks, and identifying solutions such as design improvements, additional trainings or technical support, etc. or track and report best performances and practices) at the Governorate level, reporting any bottlenecks or delays to the Programme Specialist (Local Governance) Cash Operational Programme Officer, and Education Specialist in a timely fashion.
• Enters and solve complaints and updates received from beneficiaries into the MIS through the call center or from other agencies daily
• Monitors the referrals trends from UNICEF partners through the RIMS system.
• Monitors and analyses the activity of the cash programmes call center from a quantitative and qualitative perspective and reports to the Programme Specialist (Local Governance), Cash Operational Programme Officer and Cash Porgramme Specialist.
• Provides effective technical support to the cash programmes call center’s agents and conduct regular HACT visits to ensure good understanding of the UNICEF cash programmes along with analyzing the effectiveness of the communication lines put in place.
• Highlights and reports challenges and bottlenecks faced by the cash programmes call center operators and support the Cash Operational Programme Officer in finding practical and pragmatic solutions for improvement.
• Attends relevant sector working group meetings at the Regional level and provide updates to the Programme Specialist (Local Governance) and the Cash Operational Programme Officer regularly.

Skills:

• Thorough knowledge of UNICEF administrative policies and procedures.
• Strong organizational, planning, and prioritizing skills and abilities.
• High sense of confidentiality, initiative, and good judgment.
• Ability to work effectively with people of different national and cultural backgrounds.
• Training and experience using MS Word, Excel, PowerPoint, and other UNICEF software such as SharePoint.
• Strong office management skills. Impact of Results:
• S/He supports the section in the compilation and coordination of key work products, ensuring deadlines are met and that established rules and procedures are followed. The support provided by the programme assistant therefore creates the strongest possible administrative platform from which the country programme can then be delivered. The key results have an impact on the overall performance of the country office and success in the implementation of project/programme activities.

To qualify as an advocate for every child you will have…

• Education: Secondary education is required, supplemented by university courses in Business Administration or any other related field.

• Experience:

  • A minimum of 5 years of progressively responsible related experience is required.
  • At least 2 years’ experience working in the direct implementation of medium-scale (10 000+ beneficiaries) poverty reduction programs based around a regular operational cycle is required.
  • Previous experience working closely with a government ministry or agency is preferred.
  • Experience in cash programming is an asset.

• Language Requirements: Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

For every Child, you demonstrate…

Core Values

• Care
• Respect
• Integrity
• Trust
• Accountability

Core competencies

• Nurtures, Leads and Manages People (X)
• Demonstrates Self Awareness and Ethical Awareness (X)
• Works Collaboratively with Others (X)
• Builds and Maintains Partnerships (X)
• Innovates and Embraces Change (X)
• Thinks and Acts Strategically (X)
• Drives to Achieve Impactful Results (X)
• Manages Ambiguity and Complexity (X)

Functional Competencies

• Analyzing (1)
• Learning & Researching (1)
• Planning and organizing (1)
• Following Instructions and Procedures (1)

View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Remarks

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

CHILD SAFEGUARDING

Child safeguarding involves proactive measures to limit direct and indirect collateral risks of harm to children, arising from UNICEF’s work, UNICEF personnel or UNICEF associates. The risks may include those associated with: physical violence (including corporal punishment); sexual violence, exploitation or abuse; emotional and verbal abuse; economic exploitation; failure to provide for physical or psychological safety; neglect of physical, emotional or psychological needs; harmful cultural practices; and privacy violations. Certain UNICEF positions present elevated child safeguarding risks (“elevated risk roles”) and candidates and/or incumbents may be subject to more rigorous vetting and training. Roles may be elevated risk roles because of significant unsupervised direct contact with children, their data, having a role in responding to safeguarding incidents, or being otherwise assessed as presenting an elevated risk. This position has been identified as not being an elevated risk role, and/or an assessed risk role.

Note: To appropriately categorize this position, please refer to the Guidance on Identifying & Assessing Elevated Risk Roles for this job profile and remove non-applicable description in the highlighted area above.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, the candidates will be selected as applicable to address the gender parity, as long as they meet the eligibility requirements stated above