Programme Assistant
Provide administrative support to WHO country cooperation strategies.
Overview
Provide administrative support to WHO country cooperation strategies.
You have:
- At least five years' progressive administrative experience.
- Relevant experience in the UN system.
- Good filing and organizational skills.
- Ability to maintain good working relationships with staff, experts and visitors.
- Demonstrated ability to translate routine correspondence into English.
- Very good time management and stress management skills.
- Knowledge of WHO rules, manuals, practices, procedures and WHO Style Guide applicable to the administrative level.
Contract
This is a UNV contract. More about UNV contracts.
To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State's health and development agendas and harmonized with the United Nations country teams.
National UN Specialist Volunteers in Djibouti are entitled to: • Monthly Volunteer Living Allowance (VLA) at the amount of DJF 296,333 • Annual and learning leaves • Medical and life Insurance • Free access to different learning platforms.
For more information on UN Volunteer benefits, entitlements and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service You can check full entitlements at the duty station at https://app.unv.org/calculator.
The incumbent will perform the following duties:
Provide full administrative support to the assigned programme. Draft, review and revise correspondence, reports and documents for proper format and content in consultation with the supervisor. Independently compose correspondence of administrative nature, take notes at meetings, provides informal interpretation/translation when required.
Prepare and process travel requests for team members using GSM, arrange for visa issuance, security clearance, flight and hotel bookings, follows up travel related issues of national and international missions.
Scan, record, refer and follow up correspondence and documents, evaluate the urgency or critical nature bringing them to the attention of the responsible staff. Inform and remind responsible staff of follow-up dates, response or specific actions, supplying supporting material as appropriate.
Using GSM, monitor aspects of the implementation of country activities, funds for project/programme budget levels and financial expenditures, according to the approved country workplan. Initiate and process different transactions in GSM,including procurement of goods and services. Follows up with concerned parties the receipt of deliverables and finalization of payments.
Compile background material for planning, monitoring and evaluation, communication (including mini-review) exercises. Maintain and update the filing of technical documents and correspondence (soft/hard copies and databases if applicable). Create background reference material as appropriate for planning, M&E and communication around the assigned projects; access and retrieve relevant material.
Finalize all administrative and logistics preparations required for the organization of meetings held in the country (working groups, seminars/courses, workshops) and pay per diem to participants as appropriate (if needed).
Respond to and act on telephone enquiries in a timely manner. Assess the critical nature of technical issues and direct them to appropriate staff for reply, coordinate appointments for supervisors, establish and maintain a proper computerized information system on MOH and UN counterparts, WHO Collaborating Centre, etc.
Brief colleagues on general office administrative process. Assist/replace administrative staff in the team and perform other related duties as required. Participate in field visits, if required.
Experience Essential: At least five years' progressive administrative experience. Desirable: Relevant experience in the UN system.
Skills - Good filing and organizational skills. - Ability to maintain good working relationships with staff, experts and visitors. - Demonstrated ability to translate routine correspondence into English. - Very good time management and stress management skills. - Knowledge of WHO rules, manuals, practices, procedures and WHO Style Guide applicable to the administrative level an asset.
This assignment is for Djibouti based candidates
Potential interview questions
| Describe a time when you had to manage competing priorities effectively. How did you prioritize your tasks? | This question assesses your time management skills and ability to handle stress. | Use a specific example that highlights your organizational skills and decision-making process. |
| Can you explain your experience with WHO or similar organizations' rules and procedures? | The interviewer wants to evaluate your familiarity with relevant organizational guidelines. | Pro members can see the explanation. |
| Tell us about a situation where you had to translate documents or communications. What challenges did you face? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that your administrative support contributes to the overall success of a program? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to maintain good working relationships with colleagues and stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to monitor financial expenditures for a project. What tools did you use? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle confidential information in your administrative duties? | Pro members can see the explanation. | Pro members can see the explanation. |
| Discuss your experience with organizing meetings or seminars. What steps do you take to ensure they are successful? | Pro members can see the explanation. | Pro members can see the explanation. |