Programme Assistant

Support the UNV Field Unit with volunteer management tasks.

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UNV - United Nations Volunteers

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Application deadline 1 year ago: Sunday 13 Apr 2025 at 00:00 UTC

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Overview

Support the UNV Field Unit with volunteer management tasks.

You have:

  • Relevant experience in administration, HR, or business support roles.
  • Strong ability to handle administrative tasks, including scheduling, record-keeping, and office management.
  • Knowledge of HR processes such as recruitment, contract management, and personnel administration.
  • Attention to detail and ability to manage multiple tasks efficiently.
  • Ability to liaise with partners.
  • Excellent written and verbal communication skills in English.
  • Strong teamwork and problem-solving skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database management.
  • Experience in the UN system is an advantage.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The Field Unit mobilizes, oversees, and facilitates the work of a growing number of national and international UN volunteers in the country in collaboration with host agencies. The UNV will support the Field Unit in the daily UNV management including, outreach volunteerism awareness activities, field visits, UNV recruitment process, support to Host Entities in terms of administration and HR management of UNVs.

Under the supervision of the UNV Country Coordinator, the Programme Assistant will undertake the following tasks: - Support the Field Unit in mobilization activities and UNV recruitment process; - Create UNV assignments in the Unified Volunteer Platform (UVP); - Work closely with recruiters on recruitment related activities; - Contact potential candidates to check their interest and availability for assignments; - Arrange interviews in consultation with host entity; - Support the HE in the preparation of the recruitment reports; - Monitor the accomplishment of required tasks in UVP and support candidates accordingly; - Advise selected candidates on different documents to complete; - Prepare briefing package for newly recruited UNVs; - Arrange orientation/security briefings; - Facilitate visa applications for new recruited International UNVs; - Interact with newly deployed UNVs to ensure successful settlement and integration with host entities institutions; - Maintain personal files of UNVs ensuring that all correspondence and matters requiring action are brought to the attention of the Country Coordinator; - Keep track of contracts’ status of all volunteers including contract extensions, resignations, terminations and follow up on respective replacements; - Maintain up to date the list of serving volunteers; - Support separating UNVs with exit formalities (different exist tasks in UVP and documents to complete); - Ensure that outgoing UNVs submit mandatory reports (VRA & VPA); - Monitor the implementation of the Field Unit Annual Work Plan; - Monitor execution of Field Unit allocated budget; - Assist in planning and coordinating UNV events such as International Volunteer Day and volunteerism promotion activities.

☒ Accountability ☒ Client Orientation ☒ Communication ☒ Ethics and Values ☒ Integrity ☒ Knowledge Sharing ☒ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Working in Teams

• Relevant experience in administration, HR, or business support roles. • Strong ability to handle administrative tasks, including scheduling, record-keeping, and office management. • Knowledge of HR processes such as recruitment, contract management, and personnel administration. • Attention to detail and ability to manage multiple tasks efficiently. • Ability to liaise with partners. • Excellent written and verbal communication skills in English. • Strong teamwork and problem-solving skills. • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database management. • Experience in the UN system is an advantage.

Kigali, the capital of Rwanda, has experienced remarkable rejuvenation and stability, evident upon arrival in the city. While motorcycle taxis are the fastest mode of transport, they're not recommended without your own helmet, though some provide helmets. Standard taxis, marked with yellow stripes, are another option, with many operated by Kigali Taxi Service or Kigali Airport Taxis. Public transportation is affordable and efficient, with new and well-maintained buses available, and prepaid cards can be purchased at bus stations. Rental cars are also available due to significant investment in infrastructure, leading to minimal congestion. Accommodations in Kigali are readily available and meet relevant standards, with recreational facilities like swimming pools also accessible. Shopping options include various shops and markets offering essential items, imported goods, home furnishings, electrical appliances, and vehicle spare parts. The city boasts both public and private health facilities, such as King Faisal Hospital and Legacy Clinic, equipped to handle emergencies and affiliated with CIGNA insurance. Kigali is considered exceptionally safe, with emergency numbers like 999 for police, 111 for fire fighters, and 112 for general emergencies, and 113 for traffic accidents.

The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity, and satisfactory performance. The Volunteer Living Allowance (VLA) is paid at the end of each month to cover basic needs like housing, utilities, transportation, and communication. The purpose of the allowances and entitlements paid to UN Volunteers is to enable them to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service

Potential interview questions

Describe a time when you successfully managed multiple administrative tasks simultaneously. To understand your organizational and multitasking abilities. Explain the situation, your approach, and the outcome, focusing on how you prioritized tasks.
How would you handle a situation where a volunteer does not meet the requirements for their role? To assess your problem-solving and communication skills in a sensitive context. Pro members can see the explanation.
What strategies do you use to ensure that recruitment processes are efficient and effective? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you have contributed to a successful team project? Pro members can see the explanation. Pro members can see the explanation.
What do you believe are the key values that guide your professional ethics? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to communicate important information to a diverse group. Pro members can see the explanation. Pro members can see the explanation.
How do you ensure the confidentiality of sensitive information in your work? Pro members can see the explanation. Pro members can see the explanation.
What techniques do you use to evaluate and manage a budget effectively? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: unv.org