Programme Assistant

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 2,758 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

The Aviation Data and Analysis (ADA) Section in the Air Transport Bureau is one of sections charged with delivering results with respect to ICAO’s Strategic Objective – Economic Development of Air Transport. The Section is responsible for the collection, standardization and dissemination of aviation data, including the ICAO Statistics Programme, the development and customization of air traffic forecasts and other planning parameters at global, regional and route-group levels, and the conduct or support to various economic analyses required for air navigation capacity and infrastructure planning, environmental protection, the efficiency of the air transport system, etc.

The Section manages and oversees the work programme of the Statistics Division, the Aviation Data and Analysis Panel (ADAP) and the regional Traffic Forecasting Groups (TFGs), and supports economic analysis and traffic data-related analysis in the field of safety, air navigation, security and environment protection. It also provides support to the Assembly, the Council, and its subsidiary group, and to the Air Transport Committee (ATC).

The incumbent reports directly to the Chief, ADA Section, from whom she/he seeks advice and guidance on assignments and consults on difficult and challenging projects. It is expected that the incumbent will be able to work independently on tasks assigned.

Responsibilities

Function 1 (incl. Expected results)

Provides technical support for the collection, validation, analysis, processing and dissemination of aviation statistics for one or more assigned areas of the ICAO Statistics Programme, achieving results such as:

• Process and load the statistical data reported by States in electronic form and, if necessary, convert the data received to the standardized data loading format. • Carry out quality control checks to assess the quality of the data reported. Consult other internal or external sources to clarify and solve inconsistencies of reported data, conduct research for missing information, and indicate possible values for consideration by the Professional officers in cases of incomplete or incorrect data. • Highlight irregularity and validate technical information and semi-final products prior to production. • Assist in maintaining the ICAO Data Plus (a tool to disseminate statistical data) up to date.

Function 2 (incl. Expected results)

Provides administrative support for the activities of the ICAO Statistics Programme, achieving results such as:

• Support C/ADA and the professional officers in the tasks of the Aviation Data and Analysis Panel (ADAP) as well as the regional Traffic Forecasting Groups (TFGs). • Keep up-to-date the status of reporting forms and the electronic tracking system of individual States. • Maintain up-to-date registry of State focal points responsible for submission of specific air transport reporting forms. • On the basis of previous submissions and information from other internal and external sources, identify the organizations for which States are required to submit monthly and/or annual statistical air transport reports. • Assist in issuing reminders, and advise the Professional officers when States are falling behind with their reports or not reporting to ICAO on what action may be required.

Function 3 (incl. Expected results)

Provides support and assistance to internal and external users of aviation data and analysis, achieving results such as:

• Contribute to the preparation of statistical tables, charts, briefings, presentations and monthly aviation traffic trend monitors to meet user requests. • Contribute to meeting the special data and analysis needs of Member States in an expeditious manner. • Assist in the preparation of the various tables in the Annual Report of the Council and State of the Industry adhering to strict deadlines. • Ensure that the various websites for the dissemination of ICAO data and analysis contain information that is kept updated and current.

Function 4 (incl. Expected results)

Provides technical support for the activities to develop new business analysis tools, achieving results such as:

• Ensure through macros and other applications that the new ICAO business analysis tools are automatically validated. • Assist in the maintenance and update of information in the online version of the charges for airports and air navigation services (DOC 7100). • Coordinate with the Revenue and Product Management (RPM) section to contribute to the revenue generation from the data products.

Function 5 (incl. Expected results)

Assumes the role of the focal point to coordinate activities related to dissemination of decision support systems, achieving results such as:

• Assist in the maintenance of the forecasting, connectivity and cost-benefit applications by ensuring that the reference tables, codes and unique keys used by these applications are kept updated. • Assist the Professional officers in the automation and continuous re-engineering of the various modules in the unified ICAO Civil Aviation Data Solutions (iCADS) decision support system. • Coordinate with the Programme Management Officer (Air Transport) and Information and Communications Technology (ICT) Section in the different stages of the re-engineering activities to ensure timely deliverables.

Function 6 (incl. Expected results)

Performs other related duties, as assigned, related to the Section’s areas of responsibilities, achieving results such as:

• Assist Chief, ADA Section and, as required, the Deputy Director, Economic Development, in the preparation of documentation and presentations for Council, conferences, meetings, panels, workshops, training courses, other meetings and missions.

Competencies

Professionalism: Familiarity with the collection and dissemination of statistical data and analysis; Knowledge of traffic/financial statistics used in civil aviation and world geography; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

• Completion of secondary level education, is required. • A diploma of college studies (DEC), is desirable.

Job - Specific Qualification

Not available.

Work Experience

• A minimum of 5 years of relevant experience in processing, analysing and presenting statistical data, is required.

• Experience with the use of computer applications and software (MS office suite), is required.

• Experience in preparing correspondence and reviewing documents, reports and presentations, is required.

• Experience with Macros, SharePoint, SQL and/or .Net, is desirable.

Languages

• Fluent reading, writing and speaking abilities in English, is required. • A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian and Spanish), is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Please note that this is a locally-recruited position and restricted to Canadian Citizens, Permanent Residents of Canada and applicants with a work permit.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of three years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

Remuneration: Level G-5 Net Base Salary per annum: CAD$45,127

United Nations Considerations

In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.

Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.