PROGRAMME ANALYSIS ASSISTANT

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 7,855 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

The post is located in the Information Management and Analysis Sub-Unit, Purchase and Transportation Section, Central Support Services, Division of Administration, United Nations Office at Geneva. The incumbent reports to the Senior Programme Analyst Assistant.

Responsibilities

Under the supervision of the Senior Programme Analyst Assistant, the incumbent contributes to the effective operation of the Information Management and Analysis Sub-Unit, and he/she is responsible for the following duties:

REPORTING, MONITORING AND ANALYSIS OF CSS PROGRAMME OF WORK - Provides assistance in support of developing functionality to report on, monitor and analyze the complete Central Support Services (CSS) programme of work each month. This includes developing and maintaining a web-based central repository (CSS Dashboard) of underlying data for all CSS workload statistics (28), performance indicators (9) and operational indicators (9) across all 6 CSS services areas. - Serves as Focal Point for coordinating, monitoring and expediting implementation activities regarding the CSS dashboard including: liaising extensively with CSS Units and Financial Resources Management Service (FRMS) to initiate requests, preparing standard terms of reference against objectives, obtaining necessary clearances and resolving issues related to project implementation. - Establishes internal databases as required including setting up files and storing and managing data and information. - Designs and generates a variety of periodic and ad hoc reports, statistical tables, graphic content, and other background materials/notes to facilitate inspection and other reviews. - Uses BI (as Power User) to ensure that Umoja reports are developed for all workload statistics stored in Umoja and that staff are trained on how to access them. Stays up to date on all emerging BI functionality, including attending trainings, and updates and revises reports as required - Provides suggestions for further refinements and enhancements to the CSS Dashboard. - Contributes to the training plan to ensure all required CSS staff are trained to use the Dashboard to upload statistics and create reports. - Participates in monitoring the CSS Dashboard each month and liaising with all Section and Unit Chiefs to ensure their service areas have input their data on time and correctly. - Assists in ensuring FRMS staff are trained on CSS Dashboard and are able to download/report on CSS data as required. - Participates in monitoring all operational and performance indicators (those indicators where CSS has agreed to perform a service within a certain timeframe) and contributes to informing management via reports whenever a service area is underperforming or potential bottlenecks are identified so that immediate action can be taken. - Provides support in researching, compiling, analyzing, summarizing and presenting basic information/data on the CSS programme of work or other projects and related topics, highlights noteworthy issues/trends. - Project managing all stages (needs assessment, project formulation, implementation, evaluation) of any new projects related to the monitoring of, reporting on and analysis of the CSS programme of work. - Assists with providing data, reports and analysis as required for all other CSS requests over the course of the year (both planned and unplanned). These include annual and semi-annual audits, preparing annual data for the CSS intranet and UNOG websites, ad hoc requests from Permanent Missions and annual Procurement and Travel statistics for UN publications.

BUSINESS PROCESS SUPPORT RESPONSIBILITIES - As required, meeting with Section and Unit Chiefs to perform a needs assessment interview with their teams and interfacing between CSS and Information and Communication Technology Service (ICTS) for the development of, and if relevant, the security-related measures for CSS-specific applications. - Prepares written analysis of needs assessment interviews and drafts detailed reports for submission to ICTS or other technical audiences as required. - Project managing all stages (needs assessment, project formulation, implementation, evaluation) of new application development to ensure final product meets needs of the end users. - If ICTS does not have the resources to develop required new applications, then develops new applications following ITCS approval of the planned work and ICTS vetting of the security. - Provides support, assistance, training, documentation and enhancements for newly developed ITCS applications. - Provides support, assistance, training, documentation and enhancements for applications previously developed and still in use by CSS. Previously developed applications include: PCU Portal (Shopping Cart Tracking System, Contract Tracking System, RFx Builder, eNotes to the File); MailTrace; Visual Planning; Mailops; Gift Manager; CSS Intranet; e-Work Order; e-AssetManagement; Acquisition Planning; Procurement Tentative Planning; Overtime Requests and UNOG Transport / Diplomatic Privileges database. - Provides support, assistance, training and documentation for applications previously developed by the UN and still in use at CSS (.e.g., SQLP and Intend). - Prepares documentation, guidelines and user manuals. - Provides basic support for UniteDocs.

OTHER RESPONSIBILITIES– including Umoja-specific activities - Manages Umoja user roles and accesses. - Participates in activities related to being an Umoja Super User. - Participates in activities related to being an Umoja BI Power User. - Performs any other tasks as assigned to ensure the efficient functioning of the Information Management and Analysis Sub-unit and the effective reporting on, monitoring of and analysis of the CSS programme of work.

Competencies

Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven (7) years of experience in research, administration or related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first level university degree or higher.

At least three (3) years of experience in data management, analysis and reporting in an international organization is required.

Experience using Enterprise Resource Planning (ERP) system such as Umoja or similar is required.

Experience in SAP and BI module in Umoja or similar is desirable.

Experience in software or application development is desirable.

Experience with UN financial and administrative procedures is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in English or French and knowledge of the other is required. Knowledge of another UN language is disirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by a competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.