Program Manager, Monitoring and Evaluation

Job Description

Job Overview/Summary: The International Rescue Committee is seeking a Program Manager, Monitoring and Evaluation (M&E) for an Office of Refugee Resettlement (ORR) program, Switchboard. Switchboard is a one-stop resource hub for refugee service providers in the United States. Switchboard provides training and capacity-building services to ORR-funded refugee service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. More information about Switchboard can be found at www.SwitchboardTA.org.

The Program Manager, M&E will be responsible for supporting implementation of the project M&E plan, conducting ongoing M&E, and supporting needs assessments and evaluations. This staff person may be located anywhere in the United States.

Major Responsibilities:

· Support tracking of all Switchboard outputs, outcomes and objectives against targets.

· Support biweekly data analysis and action planning meetings to ensure project is on track.

· Support monthly and semi-annual report development in collaboration with Switchboard project staff.

· As needed, maintain project database to support efficient, accurate data management, reporting, and data analysis.

· Support annual needs assessments, evaluations, and proposals in cooperation with M&E team, key project staff, and SMEs.

· Support analysis and interpretation of needs assessment and evaluation results.

· Support Switchboard’s M&E Community of Practice.

· As needed, support the Research, Analysis, and Learning (RAL) team with RAI M&E priorities.

Other duties as assigned.

Job Requirements:

· Bachelor’s Degree (or equivalent experience)

· Minimum of 2 years of monitoring and evaluation (M&E) work

· Demonstrated commitment to data-driven programming

· Demonstrated experience implementing M&E systems; collecting data using surveys and other data collection tools; analyzing and visualizing data; and reporting.

· Demonstrated experience using Microsoft Excel.

· Demonstrated experience using webinar/virtual meeting platforms such as Zoom and/or Microsoft Teams.

Preferred Experience and Skills:

· Demonstrated experience with M&E in the context of ORR-funded refugee resettlement and integration programs

· Demonstrated experience with participatory approaches to M&E and/or collection and incorporation of client feedback data into project implementation

This position is contingent on receipt of grant funding.

Working Environment: Standard office and/or remote working environment. This role may require working remotely full or part time and part-time remote employees may be required to share workspace.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who have lived experience as refugees or other populations the IRC serves.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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