Program Manager- Learning and Development

Human Resources

Overview

Oversee and coordinate the ICRC Management Programme development and implementation.

You have:

• University degree or equivalent is required.
• Adult education certification is a strong asset.
• Project Management certification is a strong asset.
• Typically 10 -12 years' professional experience is required.
• Field experience is an asset.
• Management/team management experience is required.
• Project/program management experience is required.
• Strong competence in training delivery, i.e. needs analysis, course animation/facilitation and evaluation is required.
• Strong communication and facilitation skills are required.
• Ability to share standard methodologies, receiving and giving open feedback is required.
• Ability to establish a conducive environment in training and training related activities is required.
• Excellent written and spoken communication skills in French and English; other languages such as Spanish and Arabic are desirable.

Contract

This is a ICRC - Open-ended contract. More about ICRC - Open-ended contracts.

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose of the position

The Program Manager oversees, leads and coordinates the development and implementation of the ICRC Management Programme across the different Regional Learning Units and Headquarters. They ensure that an effective and efficient Learning and Development program system is in place and coordinates the development, implementation and management of the corresponding budget (if any). They develop and promote independently the respective programme as a tool for professional development, in the interests of both staff members and the organization as a whole. They perform training facilitation of LnD courses for HQ staff and in support of LRUs.

Reports to (role)

Head of Learning Operations

Accountabilities & Functional responsibilities

• Drives the program’s strategy and handles planning and organization of the program’s implementation and delivery;
• Ensures proper management of the program’s budget and develops and maintains the program’s budget system;
• Designs and delivers communication tools for promoting all aspects of the program and communicates through different channels (intranet, HR tools, etc.) on the use and impact the program;
• Leads the development of relevant IT platforms for processing and following up the program’s activities;
• Provides – through communication, expertise, resources and training – HR Managers, Finance and Administration Managers, Learning and Development Division staff and line managers with the necessary support, mentorship and tools related to the program;
• Manages the learning content of the program and ensure it is up-to-date in collaboration with relevant internal and external stakeholders and manages the maintenance and development of the program’s framework and related reference documentation;
• Undertakes field missions to support communication on the program;
• Leads capacity building/upskilling for their team members;
• Facilitates Geneva based institutional trainings;
• Represents LnD in various HR projects.

Relationships

• Internally, interacts with all ICRC LnD functions, uses their expertise and solicits their support when necessary; interacts with functional trainers/training units intervening in integration and consolidation training programs or events; coordinates closely with the HLMS programme manager;
• Externally, interacts with learning and development providers, potential partners and other stakeholders.

Certifications / Education required

• University degree or equivalent.
• Adult education certification and Project Management certification are strong assets.

Professional Experience required

• Typically 10 -12 years' professional experience;
• Field experience is an asset;
• Management/team mangement experience;
• Project/program management experience;
• Strong competence in training delivery, i.e. needs analysis, course animation / facilitation and evaluation;
• Strong communication and facilitation skills;
• Ability to share standard methodologies, receiving and giving open feedback;
• Ability to establish a conducive environment in training and training related activities;
• Excellent written and spoken communication skills (French and English language; other languages Spanish, Arabic are desirable).

Desired profile and skills

• Excellent team collaboration and leadership skills and willingness and ability to work in a virtual team;
• Self-activating, self-directed and works independently with little supervision;
• Able to deliver global and field-oriented products;
• Prepared to use innovative approaches to resolving problems;
• Suggests improvements, proposes solutions and is able to implement them;
• Seeks opportunities for innovation.

Additional information

• Location: Geneva
• Type of contract: Open-ended contract
• Type of role: HQ mobile contract
• Job grade: C1
• Working rate: 100%
• Starting date: ASAP
• Application deadline: Sunday, 12th of June 2022, by11:59 GMT

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Apply now

Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: careers.icrc.org