Program Coordinator, Reporting & Data Visualization- Remote

Job Description

Job Overview: Under supervision of the Team Lead, Resettlement, Asylum and Integration Programming, supervise reporting & data visualization function of the Afghan Assurance Portal through Hummingbird to move parolees to final destinations as quickly as possible. Ensure services are provided in compliance with contract requirements and reports are completed in a timely manner. Confirm timely, professional, and complete interactions with stakeholders and provide timely reports on a regular basis.

About Hummingbird

Hummingbird is a cloud-based case management system supported by the Department of Homeland Security (DHS). Hummingbird stores SIV applicant and parolee data and is used to track applicants through applicable stages of case processing. In Hummingbird, authorized users can view case information and applicant biodata, update and track completion of various processing activities on base, and use the searching and filtering capabilities to produce reports.

Major Responsibilities:

Responsibilities include, but are not limited to:

- Provide effective management and oversight of reporting & data visualization function - Ensure the quality of data and information shared and created by Program Specialists - Finalize reports submitted to PRM and the Resettlement Agencies and provide timely reports on a regular basis

- Manage a team in accordance with IRC’s People Manager Standards and provide appropriate training, coaching and development of staff - Satisfy overall recordkeeping and reporting requirements - Ability to travel to current safe haven as needed. - Fulfill other assurance team tasks such as monitoring Helpdesk, medical and protection mailboxes as well as assisting with arrivals reconciliation. - Other duties as assigned

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

- Relevant professional experience in human services field required; minimum of 3-5 years’ experience strongly preferred.

Demonstrated Skills & Competencies:

- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives. - Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired. - Proficient in Microsoft Office applications (Word, and Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. Advanced knowledge of Excel preferred.

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - Domestic (non-local) travel may be required - May require occasional weekend and/or evening work

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Qualifications