Program Coordinator

Programme & Policy

Overview

Implement multifaceted BHA program with quality and consistency

You have:

• Minimum ten (10) years of experience in managing protection programs or related areas.
• Excellent organizational and program management experience including with staff work plans and budget management.
• Demonstrated understanding of gender-responsive program cycle management and clients’ responsiveness.
• Excellent leadership, communication, and facilitation skills.
• Experience in capacity building and mentoring of staff and partners.
• Excellent English and Bangla language communication skills, both written and verbal.
• Advanced influencing, communication and interpersonal skills.
• A master's degree holder, with at least 8 years of relevant experience; In case of bachelor's degree holder, the experience requirement will be 10 years.
• Excellent database, data management and data analysis skills; excellent command over MS office.

Job Description

Program BriefFounded in 1933, International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.

The Resettlement Support Center Asia (RSC Asia), funded by the US State Department Bureau of Population, Refugees, and Migration (PRM), assists persons throughout Asia seeking permanent resettlement in the United States. Responsible for a portfolio of 37 countries, RSC Asia: prepares refugee applications for the United States Refugee Admissions Program (USRAP) using START (a State Department–managed data system that supports the arrival and resettlement of refugees through technology); provides information to resettlement agencies about arriving refugees and offers cultural orientation training to refugees bound for the United States.

Purpose of the Role

Under the direct supervision of Senior Integrated Protection Coordinator, the program coordinator will be responsible for ensuring well-coordinated, consistent and quality implementation of the multifaced BHA program (WPE, PRoL, CP, EPR, and ERD) adhering to IRC, donor and GoB policies. The program coordinator will be accountable for the overall achievement of the contractual objectives (timeframe, targets/indicators, and budget) of the program and for monitoring that the activities are implemented accordingly by implementing partners. With the support of the technical and support staff, this position will be responsible for establishing and maintaining clear vision on IRC’s as well as partners’ led activities while being accountable for delivery on project objectives, targets, time, and budget ensuring alignments and cost effectiveness. The position will serve as the key liaison and focal point with relevant stakeholders and will facilitate the collaborative partnership between them and the consortium partners.

Highlights of Key Responsibilities

Strategic Planning and Leadership:

- Lead the process of developing workplans, monitoring and evaluation plan, spending plans, item requirements. - Work with and supervise the overall project implementation to ensure the technical and geographical coherence of the project - Supervise the overall management of the project financial resources within IRC as well as a partners’ level. - Under the strategic guidance of the Senior Integrated Protection Coordinator participate in meetings with donor to share project progress updates and support in decision-making on various programmatic and operational issues of concern. - Coordinate with ERD and EPR coordinators to provide strategic direction and leadership for timely implementation of activities.

Management of project implementation by the IRC:

- Foster integration amongst all the sectors (WPE, PRoL, CP, EPR, and ERD) to harness from complementarity and ensure that clients are reached at scale, - Provide leadership for the smooth implementation of program activities including project kick off meeting, regular technical review meetings and project close-out meetings - Lead the project cycle management processes and represent the project at internal IRC country program coordination meetings - Ensure proper planning and timely implementation of project trainings, and capacity building activities. - Lead the monthly budget versus achievement analyses both for the IRC and partners. - Lead overall project financial management. - Provide technical guidance on the development of IEC materials - Provide strategic guidance to community engagement activities - Ensure that the accountability to affected populations related tasks are implemented as planned.

Partnership management:

- Facilitate partnership management processes to ensure well-planned, timely, coordinated, and coherent partnerships across technical sectors in BHA. - Actively promote partner collaboration in program delivery design making in the context of Project Cycle Meetings (PCM). - Support the partnership team to determine appropriate partnership agreement type and draft agreements, considering the due diligence outcomes and specific project and donor requirements. Liaise with HQ for review and approval; obtain donor approval as necessary. - Liaise with finance and technical teams to achieve timely funds transfers and proper financial support for partners. Work with finance to address any challenges in payments. - Coordinate and participate in timely and effective partner review and reflection (monitoring) activities across programs, finance, and compliance. Coordinate partner narrative and financial reporting processes, including review and provision of feedback. - Work collaboratively with partners and IRC staff to constructively resolve any issues that may arise. - Support the identification of implementation issues and facilitate timely action by the IRC to address any areas of non-performance. - Co-lead the performance review of the partner, of the IRC (including on the basis of partner feedback), and of the partnership itself, including documentation of successes, challenges, and lessons learned.

Grants Management:

- Lead on the overall programmatic, logistic & financial management of the project, including the identification of risks and obstacles, to ensure donor compliance in terms of project deliverables & eligibility criteria - With the support of the technical coordinators, develop specific strategies for cross-cutting themes (gender, diversity & inclusion, protection, and advocacy) for the program - Work with the implementing partners to ensure compliance with contractual reporting (narrative and financial). - Monitor the proper financial management and forecast of budget within the program - Lead annual program review meetings to take stock of implementation progress - Undertake regular monitoring of activities, including field visits

Internal Coordination:

- Establish and maintain effective coordination with CP, WPE, PRoL, ERD, and EPR coordinators for smooth implementation. - Lead on the set up of systems, TORs, SOPs and tools in place to promote and facilitate, collaborative ways of working (including cross learning and sharing), programmatic alliances, consistency in implementation and value for money

External Coordination and Advocacy:

- In consultation with the SIPC, represent BHA program with the Donor, sub national and national level coordination platforms, Technical Working Groups, UN Agencies and government Authorities meetings, when needed - Coordinate with IRC’s head of advocacy, partners’ advocacy teams, and feed into in-country and international advocacy initiatives through sharing regular contextual analysis and evidence from the project implementation

Monitoring, Evaluation, Accountability, and Learning (MEAL):

- Coordinate with MEAL manager protection to develop a comprehensive MEAL plan for BHA program - Take lead in developing quality benchmarks for BHA program to ensure the technical coordination and the quality of the project. - Lead revision of an effective MEAL plan and monitoring and clients’ feedback systems throughout the program - Review the quality of monitoring reports, analysis and data trends, including recommendations produced by MEAL team

Staff Management:

- Promote and ensure effective implementation of IRC way, harassment-free workplace policy and safeguarding policy (IRC team as well as partners)

Qualifications

- Minimum ten (10) years of experience in managing protection (WPE, child protection, PRoL, EPR, and ERD) programs or related areas. - Excellent organizational and program management experience, including with staff work plans, budget management and monitoring and evaluation - Demonstrated understanding of gender-responsive program cycle management, clients’ responsiveness - Excellent leadership, communication, and facilitation skills - Experience in capacity building and mentoring of staff and partners - Excellent critical thinking skills, and demonstrated ability to handle pressure and improve - Good understanding and experience in dealing with GoB’s architecture in Bangladesh preferably in Rohingya crises and host community - Advanced influencing, communication and interpersonal skills, including the ability to communicate technical issues effectively and persuasively - Excellent English and Bangla language communication skills, both written and verbal - Excellent database, data management and data analysis skills; excellent command over MS office - Strong commitment to IRC’s mission, purpose and values.

Specific Educational Qualification

- A master’s degree holder, with at least 8 years of relevant experience with direct management of the development and implementation of programs in complex humanitarian and development settings; In case of bachelor’s degree holder, the experience requirement will be 10 years

Professional Degree/ Certification

- Certification in Project Management will be an added advantage

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: rescue.org