Policy, Advocacy and Communication Coordinator
Lead IRC's advocacy and communication efforts in Jordan.
Overview
Lead IRC's advocacy and communication efforts in Jordan.
You have:
- At least 5 years of progressively responsible professional experience crafting and delivering policy and advocacy work.
- Experience in advocating on behalf of marginalized groups in settings affected by a conflict.
- Fluency in English (written and spoken) is essential, with demonstrated extraordinarily strong writing skills.
- Advanced degree in relevant field desired.
- Middle East regional experience and Arabic language skills preferred.
- Ability to work well in fast evolving external context, and under significant administrative and programmatic pressures.
- Culturally sensitive, able, and interested in working with a multi-ethnic team.
- Experience with training and staff capacity building.
Work Arrangement:
Job Description
Background/IRC Summary:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions uprooted by conflict or disaster. IRC leads the way from harm to home.
In 2007, the IRC began providing humanitarian assistance to vulnerable and crisis-affected people in Jordan in response to an influx of Iraqi refugees and the strain on host communities. Following the eruption of the Syrian war in 2011, hundreds of thousands of refugees crossed into Jordan. The ongoing insecurity in Syria and the growing needs of refugees have strained Jordan’s resources and infrastructure and exacerbated pre-existing issues like water scarcity and high unemployment.
As resources become more limited, refugees and host communities have fewer economic opportunities and become more vulnerable. The IRC’s new strategy for Jordan shows our commitment to improving the safety, health, education, and economic well-being of people affected by conflict, in camp-based refugees and urban-based refugees, and in coordination with the humanitarian community and the Government of Jordan. Simultaneously, IRC in Jordan is pivoting to a more long-term resilience/development programming responding to the context in Jordan and the worsening vulnerabilities faced by refugees and vulnerable Jordanians.
Job Overview/Summary:
Under the supervision of the Country Director, the Policy, Advocacy and Communication (PAC) Coordinator will be responsible for leading IRC Jordan’s policy communication and advocacy work, including the design and implementation of the IRC Jordan advocacy strategy and for developing briefings, key messages, talking points and other advocacy materials.
This role will also supervise and support IRC Jordan’s communications work, ensuring that communications is integrated and aligned with advocacy and policy objectives. The PAC Coordinator will regularly liaise with the IRC’s regional PAC team, Syria PAC colleagues, as well as policy and advocacy colleagues in the U.S and Europe, to ensure that advocacy opportunities are leveraged across the national, regional and global levels.
Responsibilities:
- Under the guidance of the Country Director and Regional Director of Policy, Advocacy & Communications, define the advocacy strategy and policy priorities for Jordan in line with IRC’s country strategy for Jordan; lead strategy implementation in the field and advise and support colleagues in global capitals in implementing the strategy with targets in London, Brussels, DC/NY, and the region.
- Produce high quality gender sensitive public and private policy and advocacy materials including talking points, letters, briefing notes, position papers, and advocacy reports.
- Regularly liaise with relevant in-country partners on issues of concern, including UN, donor representatives, diplomatic missions, and peer agencies, and grow the IRC’s bilateral relationships with key counterparts.
- Promote a principled approach to advocacy and communications among relevant internal colleagues and ensure that external messaging is evidence-based and driven by field realities.
- Serve as a member of the Senior Management Team to ensure a strategic approach to advocacy engagement.
- In conjunction with country program staff and the regional advocacy and communications teams, closely monitor humanitarian and development policy debates and media pertaining to Jordan, ensuring that relevant information is analyzed and disseminated in a timely and effective manner.
- Supervise and support IRC Jordan’s communications work to ensure regular, timely, and high-quality communications content that highlights the needs of our clients and IRC’s successes.
- Provide analysis for Country Director and coordinate inputs from the country program for meetings, events as well as key cluster meetings.
- Represent the IRC in humanitarian coordination fora, conferences, lobby meetings, and other events as requested; or provide talking points for other senior representatives, including the Country Director and Regional Vice President.
- Respond to external inquiries on policy issues, including briefing policymakers and media.
- Provide training on advocacy to field staff and develop the capacity of national staff to implement impactful advocacy interventions. Qualifications Required.
Qualifications
Experience/qualification/Skills:
- At least 5 years of progressively responsible professional experience crafting and delivering policy and advocacy work responding to complex humanitarian crises and/or post-conflict situations with strong nexus/development interlinkages.
- Experience in advocating on behalf of marginalized groups in settings affected by a conflict.
- Ability to link evidence generated from programmatic work to inform policy advocacy agenda and identify emerging trends.
- Demonstrated creativity, ability to apply innovative thinking and problem-solving skills.
- Excellent analytical, presentation, communication, and representation skills.
- Fluency in English (written and spoken) is essential, with demonstrated extraordinarily strong writing skills.
- Ability to navigate interpersonal and inter-departmental organizational dynamics to keep focus on goals and products.
- Ability to work well in fast evolving external context, and under significant administrative and programmatic pressures.
- Flexible to adapt to changing requirements.
- Culturally sensitive, able, and interested in working with a multi-ethnic team.
- Proven expertise in employing a strong gender lens to analysis and commitment to women’s rights and gender equality.
- Strong commitment to the IRC’s mission, purpose, and values.
- Must be able to work independently while being a teammate.
- Advanced degree in relevant field desired.
- Experience with training and staff capacity building.
- Middle East regional experience and Arabic language skills preferred.
Demonstrated Skills and Competencies:
- A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
- Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
- Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
- Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
- Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
- Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
- Curiosity, a desire to continually learn and develop and a sense of humor is a must.
- Analytical ability in creating effective solutions to complex matters while adhering to local laws and internal policies.
Language: English is required, while Arabic is desired.
Key Working Relationships:
· Internal Position Reports to: Jordan Country Director Management in Partnership with: Regional Director of Policy, Advocacy and Communications.
· Budget responsibility: manage budget earmarked for research, policy, communications, visibility etc. in coordination with relevant program teams.
· Close collaboration with: Senior Management Team, Program Coordinators, Field Coordinators, Access and Security Coordinators, field staff, Global Advocacy and Communications Colleagues. Key External Contacts: Public and private donor agencies, international and national NGOs, UN agencies, Jordan INGO Forum, partner organizations, foreign governments, Advocacy Coordinators or similar in other organizations, Policy and Advocacy Working Groups.
Professional Standards:
IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.
Returning National Candidates:
We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.
Accountability to Clients:
IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.
Gender Equality:
IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Potential interview questions
| Can you describe a time when you successfully developed and implemented an advocacy strategy? | This question assesses your experience with advocacy strategies in past roles. | Provide an example showcasing your strategic thinking and impact. |
| How do you ensure that your communications align with policy objectives? | The interviewer wants to know about your integration of communication and policy work. | Pro members can see the explanation. |
| What approaches do you take to engage with diverse stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle situations under significant programmatic pressure? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of using evidence to inform policy advocacy? | Pro members can see the explanation. | Pro members can see the explanation. |