People Development Analyst-Onboarding

Support implementation of UNDP’s Global Onboarding Programme for new personnel.

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UNDP - United Nations Development Programme

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Application deadline 1 year ago: Friday 25 Apr 2025 at 03:59 UTC

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Overview

Support implementation of UNDP’s Global Onboarding Programme for new personnel.

You have:

  • Master’s degree in educational technology, Adult Education, Human Resources Management, Business Administration/Management, or a related field.
  • Bachelor’s degree in above disciplines with up to two years of relevant professional experience.
  • Demonstrated experience and success in designing and implementing innovative best in class talent development programmes.
  • Demonstrated ability to design basic digital learning assets (videos, guides, checklists).
  • Familiarity with HR processes, onboarding frameworks, and employee engagement strategies.
  • Proven track record of strong organizational and project coordination skills.
  • Experience and broad knowledge of UNDP and/or the UN system in general is highly desirable.
  • Demonstrated experience in agile project management of learning initiatives is an asset.
  • Demonstrated experience in monitoring and evaluation of learning programmes is desired.
  • Proven experience in writing and editing of a variety of documents is an asset.
  • Experience in learning design and delivery – with a focus on online learning is desired.
  • Strong working experience of knowledge management and social learning / communities of practice is desired.
  • Fluency in English is required.
  • Working knowledge of French and/or Spanish is highly desirable.
  • Professional Certification in HR is a distinct asset.

Contract

This is a IPSA-8 contract. This kind of contract is known as International Personnel Services Agreement. It is normally internationally recruited only. It usually requires 1 years of experience, depending on education. More about IPSA-8 contracts.

Background

Job Purpose and Organizational Context

UNDP is the UN system’s leading knowledge organization for sustainable development, working in 170 countries and territories to advance the Sustainable Development Goals (SDGs). It supports nations in building policies, skills, and partnerships to sustain progress and promote peaceful, prosperous lives in harmony with the planet.

The Office of Human Resources (OHR), part of the Bureau for Management Services (BMS), drives UNDP’s global HR strategy and talent management under the People for 2030 strategy. This initiative focuses on strengthening UNDP’s culture, workforce capacity, and results-driven delivery.

OHR’s Talent Development Unit (TDU), based in Copenhagen, leads learning and development efforts by designing frameworks, programs, and tools to foster continuous learning. Following the launch of UNDP’s Global Onboarding Programme in 2023, it became evident that a structured and consistent onboarding process is critical to ensuring new personnel integrate smoothly into UNDP and can contribute effectively from the start.

This role aims to support the full implementation of UNDP’s Global Onboarding Programme, ensuring that all new personnel experience a seamless and high-quality introduction to the organization.

Duties and Responsibilities

The People Development Analyst will work under the direct supervision of the People Development Specialist (IPSA-10) and will be responsible for the following:

1.Contribute to the Onboarding Programme Implementation

  • Support in the implementation and coordination of the UNDP Global Onboarding Programme.
  • Ensure timely onboarding support for new hires, including coordination of resources, training sessions, and key learning materials.
  • Facilitate virtual and in-person onboarding sessions, ensuring a positive and engaging experience for all new personnel.
  • Provide guidance and assistance to hiring managers and HR focal points on best practices for onboarding.
  • Support the development and delivery of new-hire orientation sessions, including content updates and process improvements.

2. Promote use of onboarding systems & digital tools:

  • Maintain and optimize learning management system (LMS) functionalities to enhance the digital onboarding experience.
  • Monitor engagement and effectiveness of onboarding activities using data analytics and feedback mechanisms.
  • Support in the development of digital onboarding content, such as instructional videos, interactive toolkits, and knowledge-sharing platforms.

3. Ensure Stakeholder Coordination & Support:

  • Collaborate closely with HR teams, hiring managers, and key stakeholders to ensure smooth onboarding workflows and alignment with corporate HR strategies.
  • Serve as a point of contact for new hires, addressing onboarding-related queries and troubleshooting challenges.
  • Strengthen cross-functional engagement by connecting new hires with relevant networks and communities within UNDP.

4. Ensure Continuous Improvement & Feedback Integration:

  • Gather feedback from new personnel and HR teams to identify areas for enhancement in the onboarding process.
  • Support the development of a structured onboarding evaluation system to track progress and impact.
  • Recommend process improvements and innovative solutions to enhance onboarding efficiency and effectiveness.
  • The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

5. Institutional Arrangement

This post will report to the IPSA-10, People Development Specialist in the Talent Development Unit (BMS/OHR/TDU), based in Copenhagen, Denmark.

Competencies

Core Competencies:

  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/ uncertainty, is flexible
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-functional and technical competencies

  • Business Development and Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
  • Business Development Knowledge Generation Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
  • Business Management Communication Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media, and other appropriate channels
  • HR - Learning and development Digital L&D Knowledge of digital learning methods and ability to design and develop digital learning programmes.
  • Digital Experience design Knowledge of experience design methodologies and ability to design end-to-end experiences that meet user and business needs
  • Digital & Innovation Agile' methodologies and practices Ability to manage projects and processes through continuous iteration, learning and improvement. Ability to manage self-organizing cross-functional teams, foster a team culture of curiosity and learning. Being nimble and being able to improvise and quickly adjust to unforeseen events or changes in conditions or context.
  • HR - Learning and development L&D design Knowledge of adult learning principles, instructional design, learning styles, and learning programmes delivery modalities; ability to identify and design effective learning paths, programmes and initiatives

Required Skills and Experience

Education:

Master’s degree in educational technology, Adult Education\, Human Resources Management, Business Administration/Management, or a related field. or

a bachelor’s degree in above disciplines with up to two years of relevant professional experience

Experience:

  • Demonstrated experience and success in designing and implementing innovative best in class talent development programmes.
  • Demonstrated ability to design basic digital learning assets (videos, guides, checklists).
  • Familiarity with HR processes, onboarding frameworks, and employee engagement strategies.
  • Proven track record of strong organizational and project coordination skills.
  • Experience and broad knowledge of UNDP and/or the UN system in general is highly desirable.
  • Demonstrated experience in agile project management of learning initiatives is an asset.
  • Demonstrated experience in monitoring and evaluation of learning programmes is desired.
  • Proven experience in writing and editing of a variety of documents is an asset.
  • Experience in learning design and delivery – with a focus on online learning is desired.
  • Strong working experience of knowledge management and social learning / communities of practice is desired.

Required Language(s)

  • Fluency in English is required.
  • Working knowledge of French and/or Spanish is highly desirable

Professional Certificates

  • Professional Certification in HR is a distinct asset.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Potential interview questions

How do you ensure a seamless onboarding process for new hires? This question assesses your approach to onboarding and your understanding of best practices. Discuss specific strategies you've implemented or improvements you've made in onboarding processes.
Can you describe your experience with digital learning tools? This question evaluates your proficiency with technology used in training and onboarding. Pro members can see the explanation.
How do you gather and incorporate feedback in the onboarding process? Pro members can see the explanation. Pro members can see the explanation.
What is your experience with project management in HR contexts? Pro members can see the explanation. Pro members can see the explanation.
Describe a challenging situation you faced during onboarding and how you resolved it. Pro members can see the explanation. Pro members can see the explanation.
How do you maintain engagement among new hires during the onboarding process? Pro members can see the explanation. Pro members can see the explanation.
What methods do you use to measure the effectiveness of onboarding? Pro members can see the explanation. Pro members can see the explanation.
Can you explain your familiarity with HR policies and onboarding frameworks? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: jobs.undp.org