People & Culture Officer - Onboarding
Support the onboarding process and manage expatriate documentation effectively.
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Overview
Support the onboarding process and manage expatriate documentation effectively.
You have:
- Support new hires with completing onboarding forms correctly, addressing queries and ensuring proper filing in HRIS and personal records.
- Manage visa and work permit applications, renewals, and cancellation in line with local labor and immigration rules and regulations.
- Coordinate travel, accommodation, and arrange per diem for all relocating staff and ensure they are settled well in their work location.
- Support the monthly Labor Distribution Record in the HRIS system, ensuring 100% completion rate.
- Support recruitment team with scheduling interviews, as and when requested.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Nationals
- Support new hires with completing onboarding forms correctly, addressing queries and ensuring proper filing in HRIS and personal records.
- Prepare workstations, system access and prior to arrival for the National Office, and communicate effectively with area program team for the same support. Communicate and liaise with ICT and relevant department or teams for this support.
- Coordinate travel, accommodation and arrange per diem for all relocating staff and ensure they are settled well in their work location
- Liaise and communicate with project teams and supporting departments for the relocation of staff to new work locations
- Conduct checks-in the first x90 days to ensure staff has settled in well and support with any pending issues/concerns
- Collect feedback from new hires to improve onboarding experience
- Coordinate travel, accommodation, and per diem for staff relocating to work locations.
- Continuously review the onboarding process and suggest improvements
Expatriates
- Manage visa and work permit applications, renewals and cancellation in line with local labor and immigration rules and regulation
- Communicate effectively and support international assignees with application preparation, resolve queries and ensure all documentation is in order for lodgment.
- Liaise with government authorities and external agencies for expatriate documentation
- Communicate effectively with IAs of application status
- Maintain accurate records of visa and permit status for all international staff
- Maintain a calendar for work permit and visa expiry dates and initiate renewals proactively.
- Build and maintain relations with PNG immigrations and relevant authorities for smooth processing
- Liaise with appropriated support departments for short- and long-term accommodation upon arrival
- Ensure timely cancellation of work permit and visa upon contract expiration
Other Support
Labor Distribution Record (LDR) Encoding
- Support the monthly Labor Distribution Record in the HRIS system, ensuring 100% completion rate
- Send monthly LDR reminder emails to all staff by the 31st of each month.
- Share Finance LDR reports by the 15th of each month.
- Ensure all project and department codes in Workday are current and up to date.
- Provide full support to staff and managers on all LDR-related queries in Workday.
- Generate, validate, and share LDR reports for finance teams and relevant teams.
- Support with absence management
- Supporting with any related queries to the LDRs
- Other Support
- Support recruitment team with scheduling interviews, as and when requested
- Support HRIS with data management
- Support P&C Manager and Director with other assigned tasks
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe your experience with managing the onboarding process for new hires? | This question assesses your familiarity and expertise in onboarding staff. | Discuss specific experiences where you successfully guided new employees through the onboarding process. |
| How do you handle queries from new hires during the onboarding process? | The interviewer wants to understand your communication skills and problem-solving approach. | Pro members can see the explanation. |
| What steps would you take to improve the onboarding experience based on feedback from new hires? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with visa and work permit management for expatriates. | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you coordinate relocation logistics for staff moving to a new work location? | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools or systems have you used for HR data management? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure all documentation for expatriate staff is accurate and up to date? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a challenge you faced during the onboarding or visa process and how you resolved it? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 5 months ago
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Updated 5 months ago
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Source:
wvi.org