People and Culture Officer
Support People & Culture management work for Cote d'Ivoire Country Office.
Overview
Support People & Culture management work for Cote d'Ivoire Country Office.
You have:
- Advanced knowledge of the principles and concepts of human resources management.
- Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
- Strong research, planning and organizational skills.
- Excellent knowledge of information technology systems and tools.
- Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
- Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
Contract
This is a UNV contract. More about UNV contracts.
For more than 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Under the supervision of the People & Culture Manager, the UNV People & Culture Officer is responsible for supporting the Cote d’Ivoire Country Office’s People & Culture management work, specifically in the functional area of Learning & Development, Innovation and change management, People analytics, etc.
Under the supervision of the People and Culture Manager, the UN Volunteer People & Culture Officer will support the office work as follows:
Strategic People & Culture
• Keep abreast, research, benchmark, and implement best and cutting-edge practices in P&C management and introduce innovation through sharing of best practices and knowledge learned specifically in the functional area of Learning and Development and Digitalization.
Implementation of assigned People & Culture Services
• Provide support on UN volunteers recruitment, career development, performance management. • Provie support on data analytics, learning & development etc.). • Help supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
• When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established formal guidelines to address and recommend solutions or further actions required.
Learning and Capacity Development
• In collaboration with business owners, design and deliver learning plans for staff to enhance their knowledge and build skills in new areas.
• Contributes to the mapping of competencies for all staff in assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
• Recommend efficient and cost-effective learning products which strengthen staff capacity to contribute effectively to business goals.
• Participate in capacity building initiatives to enhance the competencies of clients/stakeholders in close collaboration with the CO Learning and Development Committee.
P&C Digitalization and Data Analytics
• In collaboration with ICT and under the guidance of the P&C Manager, lead the process of development of the CO P&C SharePoint page and the digitalization of HR administration processes.
• Interpret and analyze HR data to help inform strategic decision making on HR processes and strategies.
• Develop data collection systems to optimize data quality for quarterly reporting.
i) Core Values
• Care • Respect • Integrity • Trust • Accountability • Sustainability
ii) Core Competencies
Demonstrates Self Awareness and Ethical Awareness (1) Works Collaboratively with others (1) Builds and Maintains Partnerships (1) Innovates and Embraces Change (1) Thinks and Acts Strategically (1) Drive to achieve impactful results (1) Manages ambiguity and complexity (1) Nurtures, Leads and Manages people (1)
Advanced knowledge of the principles and concepts of human resources management.
Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
Strong research, planning and organizational skills.
Excellent knowledge of information technology systems and tools.
Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in Abidjan. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions.
Conditions of Service for national UN Volunteers
The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents - except for UN Community Volunteers), as well as final repatriation (if applicable). You can check full entitlements at https://app.unv.org/calculator .
Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, a Well-Being Differential (WBD) will be provided monthly
Potential interview questions
| How do you stay updated with the latest trends in people and culture management? | This question gauges your commitment to continuous learning in the P&C field. | Discuss sources you follow, courses you take, or networks you engage with. |
| Describe a time when you successfully implemented a learning program. | The interviewer wants to see your experience in learning and development practices. | Pro members can see the explanation. |
| Can you give an example of how you utilized data analytics to inform HR decisions? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle performance management issues among staff? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies have you used to engage employees in learning and development opportunities? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that your HR practices are compliant and equitable? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an experience where you led a change initiative in HR? | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools or systems do you find most effective for HR administration? | Pro members can see the explanation. | Pro members can see the explanation. |