People and Culture HR Operations Associate
Support People & Culture engagement with HR managers worldwide.
Overview
Support People & Culture engagement with HR managers worldwide.
You have:
- Coordinate, create and manage content on various internal platforms.
- Support on strengthening HR and budget documents management.
- Review of the quality assessment tool for delegations.
- Filing HR documents.
- Data extraction and analysis.
- Administrative support during crises: liaising with Welcome offices, Talent Managers and HR managers in delegations, minutes of meeting, updating documents.
- Interactions with Security Crisis Management Support teams and Learning & Development.
- Coordinate pre-deployment briefings.
- Support HR Partner during day to day business.
Contract
This is a ICRC - Traineeship contract. More about ICRC - Traineeship contracts.
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
What the People and Culture (PAC) department does
PAC is committed to fostering a work environment and employee experience that sustains engagement and motivation — both in times of stability and during periods of challenge. We champion a culture rooted in trust, integrity, and accountability, where all staff are treated fairly and inclusively, and where open communication and continuous learning are actively encouraged.
Purpose
Under the supervision of the Operating Manager and in close cooperation with the Partnering team, the HR Operation Officer will contribute to support People & Culture engagement with HR managers worldwide, and be a strong support to HR partners during operational crisis.
They will be exposed to personal and confidential information; in this capacity they are encouraged to maintain strict confidentiality on all HR-related data or issue, in respect of the ICRC Human Resources ethical guidelines.
Main duties and responsibilities
- Coordinate, create and manage content on various internal platforms;
- Support on strengthening HR and budget documents management;
- Review of the quality assessment tool for delegations;
- Filing HR documents;
- Data extraction and analysis;
- Administrative support during crises: liaising with Welcome offices, Talent Managers and HR managers in delegations, minutes of meeting, updating documents;
- Interactions with Security Crisis Management Support teams and Learning & Development;
- Coordinate pre-deployment briefings;
- Support HR Partner during day to day business.
Nos valeurs
- At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Potential interview questions
| Can you describe a time when you had to maintain confidentiality with sensitive information? | This question assesses your understanding of confidentiality in HR. | Share an example that highlights your respect for privacy and ethical guidelines. |
| How would you handle a crisis situation while providing HR support? | The interviewer wants to know your approach to crisis management in HR contexts. | Pro members can see the explanation. |
| What strategies do you use to manage documents and HR records effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how data analysis can improve HR operations. | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working in a global or multicultural environment. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure open communication in your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| What role do you believe collaboration plays in effective HR management? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a time when your administrative support made a significant difference? | Pro members can see the explanation. | Pro members can see the explanation. |