People and Culture CoE - Associate
Support performance management and development, staff well-being and employee engagement activities.
Overview
Support performance management and development, staff well-being and employee engagement activities.
You have:
- A university degree in a relevant field (e.g. organizational psychology, communications, marketing, social sciences, business, or HR).
- A maximum of one year's professional experience after graduation (relating to the post) or two years if you have been in previous traineeships/internships.
- Excellent communication skills, proficiency in English is required, French, Spanish or Arabic is an asset.
- A track record in developing and delivering content while managing multiple deadlines.
- Advanced computer skills: including Microsoft Office suite (especially PowerPoint and Excel) and comfortable with using design and project management tools (e.g Canva, Mural).
Contract
This is a ICRC - Traineeship contract. More about ICRC - Traineeship contracts.
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
What the People and Culture (PAC) Department does
PAC is committed to fostering a work environment and employee experience that sustains engagement and motivation — both in times of stability and during periods of challenge. We champion a culture rooted in trust, integrity, and accountability, where all staff are treated fairly and inclusively, and where open communication and continuous learning are actively encouraged.
Purpose of the position
Under the supervision of the Head of People and Career Development and the Head of Staff Health, the Centre of Expertise Associate will contribute to supporting performance management and development, staff well-being and employee engagement activities within PAC.
They will be exposed to personal and confidential information; in this capacity they are encouraged to maintain strict confidentiality on all HR-related data or issue, in respect of the ICRC Human Resources ethical guidelines.
Main duties and responsibilities
Support the Performance Management and Development (PMD) campaign:
- Update PMD materials with relevant information and dates (annually).
- Perform data extractions from HR Space (HRIS system) & (Tableau) and prepare relevant analythics.
- Prepare and deliver communication presentations and capacity building for stakeholders.
- Maintain close relationships and support the HRIS BPO on the PMD-cycle related matters.
Support the annual Our Voice staff survey campaign:
- Assist in developing and executing communication plans for new campaigns.
- Maintain community building on different media.
- Campaign back office activities including data uploads and cleaning, and setting up of the survey.
- Participate in Workday Peakon relationship management ad-hoc meetings.
- Develop and deliver presentations and support materials for capacity building.
- Monitor shared mailbox and other communication channels.
Leadership Talent Reviews:
- Support with confidential data visualization and presentations
Support the Staff Health team:
- Archiving of staff health individual files (with absolute respect of secrecy on management of strictly confidential personal medical information).
- Knowledge management for Staff health (Staff health wiki, Staff health pages on intranet, Staff health SharePoint libraries).
In addition to the core duties and responsibilities outlined, the Associate may be invited to support other tasks or initiatives as needed, contributing to the overall functioning and flexibility of the team.
Education and professional background
- A university degree in a relevant field (e.g. organizational psychology, communications, marketing, social sciences, business, or HR).
- A maximum of one year's professional experience after graduation (relating to the post) or two years if you have been in previous traineeships/internships.
- Excellent communication skills, proficiency in English is required, French, Spanish or Arabic is an asset.
- A track record in developing and delivering content while managing multiple deadlines.
- Advanced computer skills: including Microsoft Office suite (especially PowerPoint and Excel) and comfortable with using design and project management tools (e.g Canva, Mural).
Additional information
- Location: Geneva
- Type of contract: Traineeship
- Length of assignment: 12 months
- Relocation package: Not provided for traineeships
- Visa/permit: the Swiss legitimacy card (CDL) provided for the whole duration of contract
- Gross monthly salary: 3,917 CHF (paid 13 times)
- Estimated start date: 01/07/2024
- Application deadline: 27/04/2024
- Application documents required: diplomas, work certificates (if available), scan colour of passport - please upload it on your profile.
Interested persons fulfilling the above criteria can upload their CVs, cover letters, and portfolios to their online profiles.
Nos valeurs
- At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Potential interview questions
| Can you describe a time when you successfully managed multiple deadlines? | This question helps assess your ability to prioritize and handle workload efficiently. | Provide a specific example that illustrates how you managed your time and tasks. |
| What experience do you have with performance management systems or tools? | The interviewer wants to know your familiarity with performance management processes and tools. | Pro members can see the explanation. |
| How would you ensure confidentiality when handling sensitive information? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a successful communication campaign you developed. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to engage staff and foster a positive work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you approach teamwork in a multicultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What software tools do you find essential for data analysis? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you contributed to staff health initiatives? | Pro members can see the explanation. | Pro members can see the explanation. |