PCMS/PCKMD: Individual Contractor-Receptionist/Cashier

Manage daily operations of the Business Center and serve clients effectively.

This opening expired 4 years ago. Do not try to apply for this job.

UNECA - Economic Commission for Africa

Open positions at UNECA / Open positions at UN

Addis Ababa (Ethiopia)

Admin

Application deadline 4 years ago: Thursday 3 Feb 2022 at 23:59 UTC

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Overview

Manage daily operations of the Business Center and serve clients effectively.

You have:

High school diploma or equivalent required.
A minimum of five years of experience in inventory handling and serving clients in a demanding working environment or in a related setting.
Good knowledge of the English language is required.
French language skills are advantageous as English and French are the working languages of the UN.

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Details

Result of Service - The outcome of the above-mentioned duties will be a smoothly-run Business Center/UNCC-AA Memorabilia.

Work Location Addis Ababa

Expected duration Six(6) months with a possibility of extension.

Duties and Responsibilities Under the general supervision of the Chief, Conference Management and Interpretation Unit (CMIU), and the direct supervision of the Senior Marketing Assistant in the PCMS, the Individual Contractor shall perform the following duties - Handles the day to day activities of the Business Center/UNCC-AA Memorabilia through serving as a receptionist/cashier. The main duty involves supporting clients in their requirements that fall within the scope of the Business Center/UNCC-AA Memorabilia. - Issues invoices, collects cash from walk-in clients (meeting participants and others), and deposits cash at the Commercial Bank of Ethiopia (CBE), ECA Branch. - Submits a daily deposit slip with corresponding invoice to the ECA-Finance and Budget Section and the Marketing Team. - Uploads relevant information about the Business Center on the Unite docs.

Qualifications/special skills Academic Qualifications: High school diploma or equivalent. Experience: A minimum of five years of experience in inventory handling and serving clients in a very demanding working environment or experience in a related setting is required. Language: English and French are the working languages of the United Nations Secretariat. Good knowledge of the English language is required.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Can you describe a time when you managed a difficult client situation?	This question evaluates your customer service and conflict resolution skills.	Share a specific instance and highlight how you resolved the issue positively.
How do you prioritize tasks when managing multiple clients at the same time?	The interviewer wants to know your organizational skills and ability to handle pressure.	Pro members can see the explanation.
What steps do you take to ensure accurate cash handling?	Pro members can see the explanation.	Pro members can see the explanation.
How do you stay updated with the services and offerings of the Business Center?	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you contributed to improving customer satisfaction in your previous roles?	Pro members can see the explanation.	Pro members can see the explanation.