Patient Safety Consultant

Medical & Health

Overview

Support patient safety and quality improvement initiatives.

You have:

• Bachelor’s Degree Required, RN preferred; Master’s Degree Preferred; CPHQ Preferred
• At least 7 years of prior work experience in direct patient care
• At least 7 years of quality and patient safety in healthcare with emphasis on sentinel event/causal analysis
• Demonstrated experience and skill in facilitating root cause and common cause analysis, clinical event timeline
• Experience working in international organizations is an asset
• Ability to work independently with minimal supervision is required
• Languages Required: English required; second UN working language is an asset

Result of Service By 1 March 2023 the consultant will: - Submit all cause mapping investigation documentation for at least 10 RCA (cases) using the template given by CGS within two weeks of completing the RCA follow up. - Submit documents for RCA and science of safety training. - Submit a final report summary of system or process trends identified across all RCAs which will include a summary of the feedback and recommendations collected from the causal mapping. - Submit a final report presentation of the final report summary (see above) in powerpoint.

Work Location Remote

Expected duration 12 months

Duties and Responsibilities This position is in the Clinical Governance Section of the Division of Healthcare Management and Occupational Safety and Health, Office of Support Operations, Department of Operational Support. The Clinical Governance team is responsible for development and implementation of Healthcare Quality and Patient Safety Standards. The incumbent will be reporting to the Senior Medical Officer, Clinical Governance Section (CGS).

The Division of Healthcare Management and Occupational Safety and Health provides expert healthcare management and OSH services to all UN secretariat entities (Field missions, Offices Away from Headquarters and Economic Commissions), the New York based agencies funds and programs, as well as providing strategic leadership of whole-of-system medical issues through the UN Medical Directors Network.

The Patient Safety Consultant (PSC) is responsible for supporting the organization’s overall goal of becoming a high-reliability organization by facilitating patient safety and quality improvement initiatives designed to reduce error and improve patient outcomes. Under the direct supervision of the Senior Medical Officer, the consultant will: - Facilitate root cause analysis (RCA) investigation meetings with appropriate teams for sentinel events and work to assure that corrective actions are proposed in a timely manner. - Document cause and effect, solutions and timeline for all RCAs - Conduct Root Cause/Common Cause analysis reports for sentinel events that include but are not limited to: 5-Why, cause map, solutions, matrix and timelines as appropriate. - Submit complete cause mapping investigation documentation for sentinel events using the framework provided by CGS. - Foster a non-punitive culture of continuous learning and improvement by reviewing specified cases, identifying trends in near-miss and actual events, and using Lean methodologies to identify trends in contributing factors of events. - Work with appropriate team in CGS to develop RCA training and science of safety training for field hospital personnel. - Pilot RCA training and science of safety training for field hospital personnel. - Assist in delivery of a culture of safety survey to field medical hospitals. Reports and all materials developed by staff members and consultants remain exclusive property of the CGS and United Nations following the consultancy. All work is confidential.

Qualifications/special skills Academic Qualifications: - Bachelor’s Degree Required, RN preferred; Master’s Degree Preferred; CPHQ Preferred

Experience: - At least 7 years of prior work experience in direct patient care - At least 7 years of quality and patient safety in healthcare with emphasis on sentinel event/causal analysis. - Demonstrated experience and skill in facilitating root cause and common cause analysis, clinical event timeline. - Experience working in international organizations is an asset. - Ability to work independently with minimal supervision is required. Prior consulting experience is an asset.

Language: - Languages Required: English required; second UN working language is an asset.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: careers.un.org