Partnerships, reporting and Liaison Coordinator

About FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology– creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. Northern Ethiopia has experienced a humanitarian crisis due to the Tigray conflict, leading to a large number of vulnerable populations in need of essential lifesaving services. In response, FHI360 is implementing an integrated emergency response in the Afar, Amhara, and Tigray regions. The project titled Integrated Services for Humanitarian Implementation (ISHI-NE), aims to provide integrated health, nutrition, WASH (Water, Sanitation, and Hygiene), and protection services to the affected population. FHI360 is looking for a qualified Partnerships, reporting and Liaison Coordinator to work directly and strengthen relationships and reporting with federal, regional, and zonal government partners. The position will be based in Addis Ababa.

Job Summary

The Partnerships and Liaison Coordinator (PLC) will coordinate all the partnership and government interactions for ISHI-NE. The PCA will be in charge of working with federal, regional, and zonal government offices – ACSO, EDRMC, Regional Technical Bureaus (health, water, women/children’s affairs), BOFED/ZOFED, and others – to develop and approve MOUs and other project agreements. As such, the PLC will closely collaborate with the National and Subnational government offices, USAID supported implementing partners, Non-USAID implementing partners through active participation in various Technical Working Groups and Humanitarian Clusters so that ISHI-NE’s project activities are in line with government and donor priorities. The PLC will also coordinate and lead report submissions to government partners and the donor. The role is based in Addis Ababa, but requires travelling to the project's implementation regions, including Amhara, Tigray, Afar, and Somali. The PLC will report to the Crisis Response Coordinator.

Location: Addis Ababa 50%, field 50%

Accountabilities:

Essential functions Process Management:

• • Identify, assess, and map, and liaise with ISHI-NE government counterparts including the Authority for Civil Societies Organizations (ACSO) and the Ethiopia Disaster Risk Management Commission (EDRMC).
• • Create a database that catalogues all government partners, outstanding issues, and deliverables.
• • Develop and carry out capacity and risk assessments for government partners.
• • Supporting positive relations with government counterparts through regular coordination and communication.
• • Developing and maintain relationships with government offices to ensure ongoing support for campaigns and initiatives.
• • Coordinating with internal departments to ensure that donor and government needs are met
• effectively
• • Work in collaboration with FHI 360 finance and program staff to develop, streamline, manage, and submit financial reports as required in government MOUs.
• • Provide support to the global team and donors visiting the county for effective and efficient coordination of information sharing and messaging. Monitor Government Relationships and Deliverables:
• • Create monitoring tools and follow up ISHI-NE’s progress toward goals and deliverables stipulated in MOUs.
• • Conduct and oversee regular monitoring visits with government offices to ensure ISHI-NE is completing the agreed project activities as per the plan and as per the set standard. Documentation and Reporting:
• • Maintain comprehensive electronic files for ISHI-NE, including government/donor reports, indicator tracking tables, donor/government communications, MOUs and MOU amendments.
• • Work with the ISHI-NE team to review/support government MOUs, proposals, and reports. Representation:
• • Represent ISHI-NE at relevant coordination and cluster meetings. Receive / provide feedback from those meetings to ISHI-NE senior management teams.
• • Represent the ISHI-NE team at relevant National and Sub National Technical Working Groups (TWGs).
• • Represent ISHI-NE at relevant national and sub-national government offices and meetings.

Project Design Implementation:

• Develops strategies and tools for the design and implementation of specific technical components.
• Monitors project deliverables and reports to supervisors.
• Leads technical project activities and sub activities and assists with project implementation.
• May implement components of the technical portions of the project plan.
• Identifies and raises issues to senior technical staff.
• Functions as the technical lead with oversight of project technical administrative and finance compliance, technical deliverables, and team management, (includes projects and consultants).

Business Development and Client/Funder Support:

• Successfully leads new business development initiatives including project design, budgeting, and recruitment efforts.
• Provides final authorization and approval of the technical portions of proposals and project design, based on the design and direction set by technical leadership.
• Builds productive working relationships internally and externally.
• Collects data for inclusion in proposals, which consist of assisting with proposal research and developing proposal strategies.
• Draft proposals, budgets, and work plans.
• Participate in business development meetings with partners and clients.

Operations Management (Finance, HR, etc.):

• Ensures project activities are on track with work plans, with technical expertise informing project implementation.
• Oversees project timelines and budgets. Assists in the development of donor reports and presentations.
• Tracks technical project spend under broad supervision.
• Tracks Statement of Work (SOW) and budget tracking systems; provides reports to supervisors.
• Collects financial and technical tracking data; prepares reports.
• Coordinate with suppliers for procurements.

Project/Program Reporting:

• Prepares reports and papers summarizing project results and analyzing data sets and technical assessment findings.
• Establishes and maintains SOW and budget tracking systems.
• Drafts / prepares client technical reports.
• Creates technical content (e.g., reports, presentations, manuscripts).

Quality Assurance:

• Develops in-depth knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
• Coordinates and direct activities to meet client/funder and regulatory requirements.

Applied Knowledge & Skills:

• • Has a very good understanding of national and subnational government and humanitarian
• response structures programs
• • Strong knowledge of humanitarian cluster structure and experience coordinating with UN and
• OCHA actors.
• • Strong knowledge in partner relationship management
• • Good knowledge and practical experience on Project management
• • Solid experience in facilitating reporting, MOU development, proposal review, agreement
• development, and monitoring.
• • Experience in designing and implementing organizational capacity building programs.
• • Ability to deal with professional people from programs, operations, and finance backgrounds.

Competencies:

There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

• Advancing Diversity, Equity, and Inclusion (DEI): Creates a safe space for others to speak
• up without fear of punishment or humiliation; demonstrating openness to and respect for
• all; and treating everyone fairly.
• • communicating well across all mediums—correspondence, documents and emails
• • Conflict management: ability to listen carefully and consider the situation carefully before
• making a decision, and the ability to work together to resolve the conflict.
• Personal specifications:
• • High-level skills in Word and Excel. Skills in PowerPoint and other applications is an advantage.
• • Ability to work on their own, a self-starter with high energy levels and the capability to work within
• a multi-cultural team.
• Willingness to travel to field sites up to 30% his/her time.
• • Ability to work under pressure, long work hours, and high workload.
• • Ability to independently organize work and prioritize tasks.
• • Self-motivated, honest, highly responsible, and punctual.
• • Ability to work both independently and as part of a team.
• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
• Employees are expected to possess or have high potential for development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Decisions may cause delays and affect a work unit or area within a department.
• Identifies and raises issues to senior technical staff
• Networks with key internal and external personnel.
• Decision may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

• Determines methods and procedures on new projects and assignments.
• Serves as team lead and may mentor other lower-level personnel.
• May supervisor junior level staff.
• Typically reports to Crisis Response Coordinator.

Education: **

• Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.
• Bachelor’s degree in development studies, Management, or Social Sciences
• Project Management (PM) Certification preferred.

Experience: **

• 10 years of work experience, out of which 5 years in a management position / role, working with
• national and subnational government and non-government humanitarian programs and offices.
• • Has a very good understanding of national and subnational government and humanitarian
• response structures programs
• • Strong knowledge of humanitarian cluster structure and experience coordinating with UN and
• OCHA actors.
• • Strong knowledge in partner relationship management
• • Good knowledge and practical experience on Project management
• • Solid experience in facilitating reporting, MOU development, proposal review, agreement
• development, and monitoring.
• • Experience in designing and implementing organizational capacity building programs.
• • Ability to deal with professional people from programs, operations, and finance backgrounds.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• International or Domestic (US) Program Development or Program management experience preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 50% - 25%

Date Revised: 09/13/2021

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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