Order Entry Clerk (Individual Contractor)
Provide administrative support to ensure customer satisfaction
This opening expired 1 year ago.
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Overview
Provide administrative support to ensure customer satisfaction
You have:
- A high school diploma is required.
- Limited working experience in administrative support functions within an international organization is required.
- Good knowledge of UNPA philatelic products is required.
- Professionalism, client-orientation and accountability is required.
- Flexibility in working days is required.
- Experience in proofreading of documents in German and English is desirable.
- Experience with MegaStamp system (to process customer inquiries and related orders) is desirable.
- Fluency in oral and written English and German is required.
- Knowledge of another official United Nations language is an advantage.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
Smooth and efficient functioning of the Sales and Order Entry Unit. Timely opening and distribution of incoming correspondences, correct orders and remittances entered into MegaStamp system and accurate proofreading of texts and letters. Successful performance of specific tasks and functions as outlined in the description of the contractor' specific tasks. High quality client services, productive partnerships with clients and satisfied customers.
Work Location
Vienna HQ; no travel required
Expected duration
2 Dec 2024 - 28 Mar 2025
Duties and Responsibilities
The contractor will provide administrative and clerical support to the Sales and Order Entry Unit to facilitate timely fulfilment of customers’ orders, thereby ensuring a high rate of client satisfaction, delivery of correct philatelic products and journals and good customer relations.
Qualifications/special skills
A high school diploma is required. - Limited working experience in administrative support functions within an international organization is required. - Good knowledge of UNPA philatelic products is required. - Professionalism, client-orientation and accountability is required. - Flexibility in working days is required. - Experience in proofreading of documents in German and English is desirable. - Experience with MegaStamp system (to process customer inquiries and related orders) is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English and German is required. Knowledge of another official United Nations language is an advantage.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you successfully managed a challenging customer order? | This question assesses your experience and ability to handle customer-related challenges effectively. | Provide a specific example demonstrating problem-solving and customer service skills. |
| How do you prioritize tasks when faced with multiple deadlines? | The interviewer wants to understand your time management and organizational skills. | Pro members can see the explanation. |
| What strategies do you use to maintain professionalism in a busy work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
careers.un.org
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