Operations Officer

Contract

This is a ICS-10 contract. This kind of contract is known as International Civil Service. It usually requires 5 years of experience, depending on education. More about ICS-10 contracts.

Background Information - PSC

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients. The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

Background Information - Job-specific

PSC Project Unit

The PSC Project Unit operates as an integral part of Peace and Security Cluster structure. The Head of the Project Unit reports to the PSC Director who provides direction and guidance. S/he is responsible for planning, implementing, monitoring, supervising and closing all projects in the country in order to support substantive partners in delivering its mandate.

PSC’s partner is the United Nations Mine Action Service (UNMAS), and UNMAS’ representative in-country is the Chief of Mine Action Programme (CMAP). The CMAP is therefore the HPU’s primary stakeholder. UNOPS PSC and UNMAS have developed a delineation of responsibilities, using a responsibility matrix to define who is Responsible, Accountable, Consulted and Informed. The HPU is expected to work in close cooperation with the CMAP, ensuring that, in substance, the mine action programme operates as one integrated team.

UNMAS Established in 1997 by the General Assembly, the United Nations Mine Action Service (UNMAS) serves as the United Nations focal point for mine action and supports its vision of “a world free of the threat of landmines and unexploded ordnance, where individuals and communities live in a safe environment conducive to development, and where mine survivors are fully integrated into their societies.”

UNMAS coordinates and collaborates with fourteen UN departments, agencies, programmes and funds to ensure an effective, proactive and coordinated response to the problems of landmines and explosive remnants of war, including cluster munitions.

UNMAS establishes, manages, and provides strategic direction to mine-action coordination centres in countries and territories as part of peacekeeping operations and humanitarian emergencies or crises. In these situations, UNMAS may plan and carry out mine-action projects, support and coordinate the work of local and international mine-action service providers, and set priorities for mine clearance, mine-risk education and all other aspects of mine action.

Functional Responsibilities

The duties and responsibilities of the ICS-10 and ICS-11 Operations and Head of Operations, respectively, are similar to each other, with the difference in grades being determined by the complexity, funding portfolio, and other criteria linked to the level of responsibility of the specific position. An Operations Officer may be responsible for all aspects of the Terms of Reference or may be specialized into one or more areas only. An Operatoins Officer may also be responsible for managing junior staff.

Reporting to the Head of Operations or Head of Project Unit, the Operations Officer will carry out the following tasks:

1. Operations - Design and planning

Support the Head of Operations in providing input to the Head of Project Unit (HPU) on programme and project design documents from an operational and technical standpoint, such as:

• Workplan (e.g. nature of threat, technical personnel and equipment requirements, etc.)
• Concept of Operations
• Input into the documents above is from the operational and technical aspects encompassing mine action pillars (e.g. clearance, explosive ordnance risk education, victim assistance, advocacy and stockpile destruction)

Ensure that implementation plans have viable timelines, are assigned appropriate resources, and that implementation options reflect the knowledge of the context, as well as UNOPS’ mechanisms and policies. Key implementation documents include: - UNMAS / UNOPS Project Agreements - Solicitation documents used to contract third-parties (i.e. contractors and grantees) - Human resources plan

2. Operations - Implementation and monitoring

Ensure operations are conducted in accordance with UNOPS policies and standards, such as:

• Financial and procurement rules
• Contract and grant management policies
• Project management standards
• Health, safety, social and environmental standards
• Gender parity and mainstreaming policies
• Information management systems and standards
• Organizational design standards and human resources policies

Ensure operations are conducted in accordance with mine action technical standards, such as:

• International Mine Action Standards (IMAS) and corresponding National Technical Specifications and Guidelines (NTSGs)
• International Ammunition Technical Guidelines (IATG)
• Modular Small Arms Control Implementation Compendium (MOSAIC)

Oversee, coordinate, and monitor mine action operations and performance (both operations conducted in-house and those conducted through third-party contractors and grantees), including:

• Ensure third-party contracts and grants are delivered in accordance with contractual / grant terms and conditions, including in accordance with mine action technical, operational and quality assurance processes (Implementation Plan, SOPs, task orders issuance, accreditation)

• Review all performance reports and populate internal monitoring and reporting mechanisms (i.e. grant and contract management plans) to inform the monthly payment process

• Implement the program quality management and information management system

• Advise the Head of Operations on potential technical and operational issues that may impact the achievement of programme / project outcomes and appropriate solutions

• Participate in Boards of Inquiry as relevant
• Ensure operational plans are effective and reviewed regularly

3. Stakeholder management

• In support of the HPU and the Head of Operations, manage relationships with the CMAP and other direct UNOPS stakeholders, particularly around operational and technical issues

4. People management

• Mentor and advise operations personnel in planning, execution and delivery of allocated projects, ensuring incorporation of best operational processes
• Promote teamwork, collaboration and diversity by providing the Operations team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently
• Directly lead national and international UNOPS personnel in a multicultural team, ensuring a professional, ethical and well-managed operations team
• Foster a positive and enabling work environment, respectful of all genders, and ensure that the highest standards of conduct are observed
• Ensure that regular performance reviews are conducted, and any issues are immediately addressed

5. Knowledge management and innovation

• Ensure records of operations-related files are well maintained
• Effectively manage efficient and effective operations in area of responsibility
• Keep abreast of and incorporate latest / best practices, approaches and technology to enhance operational results

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization. Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education- Advanced University Degree (master degree or equivalent) with five years of relevant experience

OR - First Level University Degree (bachelor degree or equivalent) with seven years of relevant experience

OR - 11 years of military or police experience

Experience Relevant experience is defined as operations experience in a military, humanitarian, post-conflict, or development context.

A minimum of three years of proven and applicable experience (within the past 10 years) in explosive hazard management is required, in particular, experience managing one or more of the following activities:

• Explosive Ordnance Disposal including multiple items and logistical demolitions
• Non-technical survey
• Explosive Ordnance Disposal including multiple items and logistical demolitions
• Technical survey
• Mechanical clearance and ground preparation
• Mechanical assisted clearance operations in an urban environment
• Manual mine clearance
• Battle Area clearance
• Road clearance
• Improvised Explosive Device Disposal (IEDD)

Experience applying one of the following standards is required: - International Mine Action Standards (IMAS) - International Ammunition Technical Guidelines (IATG)

Experience using information management systems such as Information Management System for Mine Action (IMSMA) is required.

Experience applying the Modular Small Arms Control Implementation Compendium (MOSAIC) is desired.

Certifications

EOD Level 3 certification* is required (certificate must be submitted as part of the application)

*EOD qualification must be from organizations that train and educate EOD specialists in accordance with IMAS standards - Test and Evaluation Protocol 09.30/01/2022.

Language Requirements

• Fluency in English (read, write, and speak) is required
• Fluency in another official UN language is desired

Contract type, level and duration

Contract type: Fixed Term Appointment (FTA), Temporary Appointment (TA), or Individual Contractor Agreement (ICA) Contract level: ICS-10 (P3 equivalent; IICA-2 equivalent; LICA-10 equivalent) Contract duration: Variable; depends on contract type

For more details about United Nations staff contracts or UNOPS ICA contracts, please follow this link.

Additional Information

• Please note that the closing date is midnight Copenhagen time.
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• UNOPS embraces diversity and it is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, or disability.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter, UN Staff Regulations and Rules, UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.